Official UK procurement notice
Provision of Supply Agency Services
Authority: Academies for Character & Excellence (Central government)·On behalf of: PHP LAW LLP
What is being bought3 lots · detail below
Published requirement descriptionThe contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust was looking to appoint the three highest scoring Providers who will become part of the Trust's preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the
schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust's expectation that the Provider shall be responsible
for the operation of the supply agency function including:
a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests.
b. Best Value for money.
c. Comprehensive management information and reporting.
d. High levels of school satisfaction.
e. Consistently high-performance levels which meet or exceed KPI requirements.
f. Consolidated invoicing weekly/ monthly as required.
g. Expert advice on any legislative requirements related to Agency Workers.
The provision of supply agency services is to be delivered at all 20 schools under the Trust.
- No preliminary market engagement: The justification is that the requirements are not complex or niche and the Contracting Authority already has an understanding of what they want the service to deliver and the supply agency market is known.
CPV: Supply services of personnel including temporary staff
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£1,500,000 together) · same evaluation weights on every lotLot #1SomersetAwardedRenewalPublished value£750,000
The source published no individual description for this lot.
- Economic & financial standing
A financial appraisal will be based upon a credit check Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the requirements indicated below or equivalent: a. The Recruitment and Employment Confederation b. The Association of Professional Staffing Companies c. Standards in Recruitment
- Technical & professional ability
Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract.
Lot #2Devon & TorbayAwardedRenewalPublished value£750,000
The source published no individual description for this lot.
- Economic & financial standing
A financial appraisal will be based upon a credit check Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the requirements indicated below or equivalent: a. The Recruitment and Employment Confederation b. The Association of Professional Staffing Companies c. Standards in Recruitment
- Technical & professional ability
Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract.
Lot #3All SchoolsAwardedRenewalPublished value£0
Lot 3 All Schools in the Trust The proposed contract will be for the provision of supply agency services for all schools belonging to the Trust. The Trust is looking to appoint the three highest scoring Providers who will become part of the Trust’s preferred Provider List. This will enable each school to select any Provider from the list in order to book suitable cover for the role(s) required. The Trust will not guarantee any level of supply for each individual Provider on the list and the schools will have the freedom to select whichever Provider they choose to use from this preferred Providers list. It is the Trust’s expectation that the Provider shall be responsible for the operation of the supply agency function including: a. Availability of agency workers that have the required levels of competence and experience to cover the booking requests. b. Best Value for money. c. Comprehensive management information and reporting. d. High levels of school satisfaction. e. Consistently high-performance levels which meet or exceed KPI requirements. f. Consolidated invoicing weekly/ monthly as required. g. Expert advice on any legislative requirements related to Agency Workers. The contract start date will be the 1st September 2025 and is to be for a period of three (3) years with the possible extension of two (2) further years, in 12-month intervals (3 +1+1). The provision of supply agency services is to be delivered at all 20 schools under the Trust. Please see tender documents for site information. Contract Value - GBP 1,500,000 GBP 1,800,000 incl VAT
- Economic & financial standing
Financial appraisal will be based upon a credit check Please confirm whether you already have, or can commit to obtain, prior to the award of the contract, the requirements indicated below or equivalent: a. The Recruitment and Employment Confederation b. The Association of Professional Staffing Companies c. Standards in Recruitment
- Technical & professional ability
Provide 3 relevant previous contract examples To constitute a pass, the contract examples provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer’s established past experience in similar and relevant projects/contracts. The contracts must be within the education sector and similar complexity and working on more than one site within the contract.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Contract Delivery: 12.5%
- Service Provider Requirements: 12.5%
- Provision of Temporary Workers: 10%
- Vetting Process & Procedures: 7.5%
- Contract Management: 12.5%
- Financial Arrangements: 5%
- Overall Cost: 40%
Published award criteria (7)
- Contract Delivery
- Service Provider Requirements
- Provision of Temporary Workers
- Vetting Process & Procedures
- Contract Management
- Financial Arrangements
- Overall Cost
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 16 May 2025, 17:12 BST
- Last source update
- 17 May 2026, 18:21 BST
- Award evaluation window
- Submission end – 15 Jul 2025
- Authority reference
ACE01.62- FTS notice number
2025/S 000-022393- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051653Find a Tender- Contract terms summary
Invoices are to be submitted in arrears in a format agreed by the Trust. The Provider must ensure that invoices are raised without delay. Payments will be made by BACS. Invoices shall be supported by detailed electronic information in a format as agreed with the Trust. Completed timesheets shall be submitted electronically (either by the Supply Agency Worker or the Provider) to the Trust for authorisation. The Provider shall only process timesheets that have been authorised by the Trust.
- Risks
Risks to contract performance are: Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a matereial breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of fire and security systems. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks.
How it was run
Official notice- Submission deadline
- 18 Jun 2025, 12:00 BST
- Clarification deadline
- 30 May 2025, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
16 May 2025 → 17 May 2026 · 8 dates- Tender notice published16 May 2025, 17:12 BST
- Clarification questions by30 May 2025, 12:00 BST
- Submission deadline18 Jun 2025, 12:00 BST
- Award decision expected by15 Jul 2025, 00:59 BST
- Contract starts1 Sept 2025
- Assessment summaries sent12 Sept 2025, 00:00 BST
- Standstill ends393 days ago24 Sept 2025, 23:59 BST
- Latest notice published158 days ago17 May 2026, 18:21 BST
Notice history
6 events · 3 releases on Find a Tender · since 16 May 2025- Tender notice published16 May 2025, 17:12 BSTUK4
- Contract award notice published15 Sept 2025, 11:40 BSTUK6
- Status changed to complete15 Sept 2025, 11:40 BST
- Buyer details updated15 Sept 2025, 11:40 BST
- Contract signature expected30 Sept 2025, 23:59 BSTscheduled
- Contract details notice published17 May 2026, 18:21 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Somerset1 award | |||
| Everest Recruitment and Services LtdSME, Somerset Education Alliance Ltd (Trading as Supply Education Alliance)SME, Teaching Personneljoint award3 Nov 2025 – 2 Nov 2028 · up to 2 Nov 2030Extensions: Possible extension of two (2) further years, in 12-month intervals (3 +1+1) · Options: To enable new schools who have joined the Trust to be included in the contract. | £750,000 | 2 Sept 2025 | Awarded |
| Lot 2 · Devon & Torbay1 award | |||
| EDUCATED RECRUITMENT LIMITEDSME, Reed Specialist Recruitment Limited,, Teaching Personneljoint award3 Nov 2025 – 2 Nov 2028 · up to 2 Nov 2030Extensions: Possible extension of two (2) further years, in 12-month intervals (3 +1+1) · Options: To enable new schools who have joined the Trust to be included in the contract. | £750,000 | 2 Sept 2025 | Awarded |
| Lot 3 · All Schools1 award | |||
| supplier not published | — | 2 Sept 2025 | Awarded |
Contracts
Provision of Supply Agency Services · Everest Recruitment and Services LtdSME, Somerset Education Alliance Ltd (Trading as Supply Education Alliance)SME, Teaching Personnel
- Signed
- 3 Nov 2025
- Value
- £750,000
- Period
- 3 Nov 2025 – 2 Nov 2028 · up to 2 Nov 2030 with extensions
- Status
- active
- Extensions
- Possible extension of two (2) further years, in 12-month intervals (3 +1+1)
- Options
- The right to additional purchases while the contract is valid. To enable new schools who have joined the Trust to be included in the contract.
7 agreed KPIs: Service Delivery - Fill Rate · Quality of Staff - Compliance Rate · Quality of Staff - Feedback Score …
- Service Delivery - Fill Rate, ≥ 97% Percentage of roles successfully filled within the required timeframe
- Quality of Staff - Compliance Rate, 100% Percentage of staff with up-to-date DBS checks, references, and safeguarding
- Quality of Staff - Feedback Score, ≥ 4.5/5 Average satisfaction rating from schools on supplied staff
- Operational - Accuracy of Invoicing, ≥ 98% Percentage of invoices submitted correctly and on time
- Operational - Response Time, ≤ 1 working day Time taken to respond to queries or issues raised by the Trust
- Operational - Reporting Compliance, ≥ 100% Timeliness and completeness of required reports (e.g., usage, spend, diversity)
- Financial - Cost Control, 100% Adherence to agreed pricing structure and avoidance of unapproved charges
Lot 2 Devon & Torbay · EDUCATED RECRUITMENT LIMITEDSME, Reed Specialist Recruitment Limited,, Teaching Personnel
- Signed
- 3 Nov 2025
- Value
- £750,000
- Period
- 3 Nov 2025 – 2 Nov 2028 · up to 2 Nov 2030 with extensions
- Status
- active
- Extensions
- Possible extension of two (2) further years, in 12-month intervals (3 +1+1)
- Options
- The right to additional purchases while the contract is valid. To enable new schools who have joined the Trust to be included in the contract.
7 agreed KPIs: Service Delivery - Fill Rate · Quality of Staff - Compliance Rate · Quality of Staff - Feedback Score …
- Service Delivery - Fill Rate, ≥ 97% Percentage of roles successfully filled within the required timeframe
- Quality of Staff - Compliance Rate, 100% Percentage of staff with up-to-date DBS checks, references, and safeguarding
- Quality of Staff - Feedback Score, ≥ 4.5/5 Average satisfaction rating from schools on supplied staff
- Operational - Accuracy of Invoicing, ≥ 98% Percentage of invoices submitted correctly and on time
- Operational - Response Time, ≤ 1 working day Time taken to respond to queries or issues raised by the Trust
- Operational - Reporting Compliance, ≥ 100% Timeliness and completeness of required reports (e.g., usage, spend, diversity)
- Financial - Cost Control, 100% Adherence to agreed pricing structure and avoidance of unapproved charges
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Somerset | 5final-stage tenders | 3 | 0 | — |
| 2 · Devon & Torbay | 5final-stage tenders | 3 | 0 | — |
Contracting authority & participating public bodies
3 public bodies on the noticeConsortium members and other public bodies
- PHP LAW LLPProcess contact pointProcuring entityProcurement Advisor
- THE ACADEMIES FOR CHARACTER AND EXCELLENCEContracting authorityPublic authority - sub-central government
Bidders & participating suppliers
5 commercial parties on the notice- EDUCATED RECRUITMENT LIMITEDAwarded supplier
- EVEREST RECRUITMENT AND SERVICES LTDAwarded supplier
- REED SPECIALIST RECRUITMENT LIMITEDAwarded supplier
- SOMERSET EDUCATION ALLIANCE LTDAwarded supplier
- TEACHING PERSONNEL LIMITEDAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender