Find a TenderAwardedContract details notice
Published 10 Sept 2025, 14:36 BST

Official UK procurement notice

Connect to Work · Norfolk County Council (Sept 2025)

Official notice

Authority: Norfolk County Council (Local council)

6 lotsServicesOpen procedureAbove thresholdSME suitableVCSE suitableMax 2 lots per supplier
Published estimate£8,804,400envelope for 6 lots · £10,565,280 inc. VAT
Submissions closed 30 Jul 2025awarded 8 Sept 2025
Awarded to Norfolk and Waveney Mind +4 more5 awards
Contract term 3 yrsends 26 Aug 2028 · up to 24 Aug 2030 with extensions · starts 25 Aug 2025

What is being bought6 lots · detail below

Published requirement description

The Get Britain Working White Paper - GOV.UK, released in November 2024, introduced

the key supported employment programme Connect to Work, which aims to help eligible

individuals secure sustainable, long-term employment. Currently, it is estimated that there

are about 3 million economically inactive people in the UK, of whom 1.9million people

would like to work, but require support to do so. Norfolk County Council is expected to

support 1200 individuals (annually in peak years) at an anticipated and average cost of

£3.6million per year, delivered over an initial three-year period, with the opportunity to

extend to 4.5 years. Connect to Work will help connect local work, health and skills

support and help eligible participants to secure sustainable work through a voluntary

supported employment model, adhering to Individual Placement & Support (IPS) and

Supported Employment Quality Framework (SEQF) frameworks. Through this, Connect to

Work will expand the use of the proven five stage Supported Employment model of 'place,

train and maintain'

CPV: Job search services · Other community, social and personal services · Recruitment services · Services furnished by business, professional and specialist organisations

Lots and requirements (6)Procurement structure

6 lots · all with a published value (£8,804,400 together) · win at most 2 of them · same conditions of participation on every lot · same evaluation weights on every lot
Lot #11AwardedRenewal 3 yrsSMEVCSEPublished value£606,100

North Norfolk

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £606,100 exc. VAT · £727,320 inc. VAT
Delivery listed: Norfolk Island (NF), East of EnglandEligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Lot #22AwardedRenewal 3 yrsSMEVCSEPublished value£1,516,700

Breckland

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £1,516,700 exc. VAT · £1,820,040 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Lot #33AwardedRenewal 3 yrsSMEVCSEPublished value£1,215,100

Broadland & South Norfolk

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £1,215,100 exc. VAT · £1,458,120 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Lot #44AwardedRenewal 3 yrsSMEVCSEPublished value£1,516,700

King’s Lynn & West Norfolk

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £1,516,700 exc. VAT · £1,820,040 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Lot #55AwardedRenewal 3 yrsSMEVCSEPublished value£1,821,200

Great Yarmouth

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £1,821,200 exc. VAT · £2,185,440 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Lot #66AwardedRenewal 3 yrsSMEVCSEPublished value£2,128,600

Norwich

Contract period: 25 Aug 2025 – 26 Aug 2028 (3 yrs) · up to 24 Aug 2030 with extensionsValue: £2,128,600 exc. VAT · £2,554,320 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 90%Social value: 10%
Published sub-criteria (5)
  • F1.1 The Service: 20%
  • F1.2 Participant Engagement: 25%
  • F1.3 Stakeholder Engagement/Local Integration: 25%
  • F1.4 Project implementation and Performance: 20%
  • F1.5 Social Value: 10%
Published award criteria (5)
  • F1.1 The Service: Please describe how you propose to deliver this service in line with • the IPS fidelity requirements set out in Annex 2a to the Service Specification, • the Service Specification as a whole, and • the eight key principles of delivery described therein, and • how you will deliver it across the delivery area of each lot you are applying for (max 2 lots). The maximum size of the response to this question is 2500 words. Any responses or that limit will not be assessed. Only the part up to 2500 words will be assessed.
  • F1.2 Participant Engagement : Participants of this programme may face multiple inequalities. Organisations will need to take equality into consideration and demonstrate how they will engage with residents often most disadvantaged within communities. Please describe how you will effectively engage with the eligible cohorts in the locality, in your service providing support and access to the programme. Please describe the screening process you will undertake of Participants including timescales, how you will ensure that Participants are suitable for triage referral and potential entry to the programme. Please outline your knowledge of the barriers faced by the eligible cohorts within the Locality or Localities you are applying for, outlining your proposed methods to reduce/remove these and the resident's entry to the programme. Please include in your response the participant journey and the local, accessible services that will be involved in that journey. (The maximum size of the response to this question is 2500 words. Any responses or that limit will not be assessed. Only the part up to 2500 words will be assessed.)
  • F1.3 Stakeholder Engagement/Local Integration : Please describe how you will engage with the key stakeholders in the Locality or Localities for your which your applying, ensuring referral routes and any additional support measures are available to participants. Recognising community networks as critical to providing wrap around support for residents and working collaboratively with new & existing community groups - please outline your considerations to the key services /organisations currently available in the Locality. In building effective links between communities and local opportunities including specialist support, training, volunteering, and work placements - Please describe how you will integrate Connect to Work provision in the Locality, ensuring the fullest opportunity for resident access. Please outline how the CtW provision might support other Health, VCSE & Community organisations in the Locality, providing guided routes to employment for participants and the sharing of best collaborative practice in the geography. Please describe your current provision and in-situ partnerships in the locality – outlining your present opportunity on which to develop the above. The maximum size of the response to this question is 2500 words. Any responses or that limit will not be assessed. Only the part up to 2500 words will be assessed.
  • F1.4 Project implementation and Performance : Please describe how you will ready the service for start on 1 October 2025, allowing for staff training, and provide a project plan highlighting key dates, dependencies and milestones, and any mobilisation support you will require from NCC staff. Please also describe how you propose to support the required number of Participants in the time provided by the funding. Please describe how and when you will monitor the performance of the contract and the reporting that you will provide on outcomes of the interventions. The maximum size of the response to this question is 2500 words. Any responses or that limit will not be assessed. Only the part up to 2500 words will be assessed.
  • F1.5 Social Value : Please provide a method statement as to how you will provide social value and impact from the Locality/s provision. In line with DWP priorities we would anticipate the Tackling of Economic Inactivity and provision of Equal Opportunities to be key social value aims. The maximum size of the response to this question is 2500 words. Any responses or that limit will not be assessed. Only the part up to 2500 words will be assessed.
Lot distribution rule: Applicants may apply for each/all lots as proposed, but a maximum of two lots will be awarded to a single delivery partner.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Form B & Form C in the Invitation to Tender (ITT)

  • Technical & professional ability

    Form F in the Invitation to Tender (ITT)

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
Unspecified in notice
First published
10 Sept 2025, 14:36 BST
Last source update
4 Dec 2025, 08:20 GMT
Award evaluation window
Submission end – 23 Aug 2025
Authority reference
NCCT43197
FTS notice number
2025/S 000-034804
Latest notice
Contract details notice (UK7)
Classification (CPV)
Job search servicesOther community, social and personal servicesRecruitment servicesServices furnished by business, professional and specialist organisations
Delivery area in notice
Norfolk Island (NF)East of England (UKH15)
Official registry OCID
ocds-h6vhtk-052828 Find a Tender

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
30 Jul 2025, 00:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

All correspondence and clarifications regarding the procurement should go through In-Tend: in-tendhost.co.uk/norfolkcc ↗

Timeline

28 May 2025 → 4 Dec 2025 · 10 dates
  1. Planning notice published
    28 May 2025, 15:33 BST
  2. Market engagement
    13 Jun 2025, 00:59 BST

    This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement and gain access to documents when they are available, applicants must first be registered on the system at intendhost.co.uk/norfolkcc ↗.

    Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` in this tender. To express an interest prospective applicants must register for the event through the link provided: events.teams.microsoft.com/event/ea68e4a8-b59f-… ↗

    If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected]

    A market engagement webinar, which will be conducted via Microsoft Teams, is taking place on 16 June 2025 14:00 – 16:00pm

  3. Tender notice published
    24 Jun 2025, 15:30 BST
  4. Next notice expected
    25 Jun 2025, 00:59 BST
  5. Submission deadline
    30 Jul 2025, 00:59 BST
  6. Award decision expected by
    23 Aug 2025, 00:59 BST
  7. Contract starts
    25 Aug 2025
  8. Assessment summaries sent
    10 Sept 2025, 00:00 BST
  9. Standstill ends392 days ago
    19 Sept 2025, 23:59 BST
  10. Latest notice published316 days ago
    4 Dec 2025, 08:20 GMT

Notice history

6 events · 2 releases on Find a Tender · since 28 May 2025
  1. Preliminary market engagement notice published
    28 May 2025, 15:33 BST
    UK2
  2. Tender notice published
    24 Jun 2025, 15:30 BST
    UK4
  3. Tender notice published
    25 Jun 2025, 12:10 BST
    UK4
  4. Contract award notice published
    10 Sept 2025, 14:36 BST
    UK6
  5. Contract signature expected
    20 Sept 2025, 23:59 BST
    scheduled
  6. Contract details notice published
    4 Dec 2025, 08:20 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value £8,804,4005 awards exc. VAT
Bids received 286 from SMEs
Contracts signed 5latest 19 Nov 2025
Awarded toValueDateStatus
Lot 2 · 21 award
Seetec Business Technology Centre LimitedConnect to Work Lot 2 Breckland1 Nov 2025 – 30 Mar 2030£1,516,7008 Sept 2025Awarded
Lot 3 · 31 award
Norfolk and Waveney MindSMEConnect to Work Lot 3 Broadland & South Norfolk1 Nov 2025 – 30 Mar 2030£1,215,1008 Sept 2025Awarded
Lot 4 · 41 award
Standguide LimitedConnect to Work Lot 4 King's Lynn & West Norfolk1 Nov 2025 – 30 Mar 2030£1,516,7008 Sept 2025Awarded
Lot 5 · 51 award
The Shaw Trust LimitedVCSEConnect to Work Lot 5 Great Yarmouth1 Nov 2025 – 30 Mar 2030£1,821,2008 Sept 2025Awarded
Across several lots1 award
The NR5 ProjectSMEConnect to Work Lot 1 North Norfolk & Lot 6 Norwich1 Nov 2025 – 30 Mar 2030£2,734,7008 Sept 2025Awarded

Contracts

  • Lot 3 Broadland & South Norfolk · Norfolk and Waveney MindSME

    Signed
    19 Nov 2025
    Value
    £1,215,100
    Period
    19 Nov 2025 – 30 Mar 2030
    Status
    active

    No agreed KPIs: Contract not over £5m including VAT.

  • Lot 4 King's Lynn & West Norfolk · Standguide Limited

    Signed
    19 Nov 2025
    Value
    £1,516,700
    Period
    19 Nov 2025 – 30 Mar 2030
    Status
    active

    No agreed KPIs: Contract is not over £5m including VAT.

  • Lot 1 North Norfolk & Lot 6 Norwich · The NR5 ProjectSME

    Signed
    19 Nov 2025
    Value
    £2,734,700
    Period
    19 Nov 2025 – 30 Mar 2030
    Status
    active

    No agreed KPIs: Contract value is less than £5m including VAT.

  • Lot 2 Breckland · Seetec Business Technology Centre Limited

    Signed
    19 Nov 2025
    Value
    £1,516,700
    Period
    19 Nov 2025 – 30 Mar 2030
    Status
    active

    No agreed KPIs: Contract value is not over £5m including VAT

  • Lot 5 Great Yarmouth · The Shaw Trust LimitedVCSE

    Signed
    19 Nov 2025
    Value
    £1,821,200
    Period
    19 Nov 2025 – 30 Mar 2030
    Status
    active

    No agreed KPIs: Contract is under £5m including VAT.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · 12final-stage tenders02—
2 · 26final-stage tenders · 7 at stage one24—
3 · 32final-stage tenders01—
4 · 45final-stage tenders · 7 at stage one13—
5 · 56final-stage tenders · 7 at stage one21—
6 · 67final-stage tenders13—

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact name, email

Bidders & participating suppliers

5 commercial parties on the notice
  • NORFOLK AND WAVENEY MINDAwarded supplierGB-COH: 05729028GB-PPON: PZVZ-9572-BGRL 50 Sale Road, Norfolk, East of England, NR7 9TPContact email
  • SEETEC BUSINESS TECHNOLOGY CENTRE LIMITEDAwarded supplierGB-COH: 02291188GB-PPON: PGVV-9925-QLMM 75/77 Main Road, Essex, East of England, SS5 4RGContact email
  • SHAW TRUST LIMITED(THE)Awarded supplierGB-CHC: 287785GB-COH: 01744121 Black Country House, Rounds Green Road, Oldbury, West Midlands, B69 2DGContact email
  • STANDGUIDE LIMITEDAwarded supplierGB-COH: 02563257GB-PPON: PXVG-4195-YZCQ Unit G.01 Clarence Arcade, Ashton-Under-Lyne, North West, OL6 7PTContact email
  • THE NR5 PROJECTAwarded supplierGB-COH: 04358690GB-PPON: PXGN-5821-VXLY 168b Motum Road, Norwich, East of England, NR5 8EGContact email

Official documents & specifications (29)

Official links; attachments are not copied

Tender pack and attachments

Show 8 more documents

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
Show 5 more notices
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender