Official UK procurement notice
Practice Level Support Services in General Practice
Authority: NHS England (Central government)
Sectors: Business Services & Consultancy (79)Health & Social Care (85) Delivery: Delivery location not published
Published estimate£48,000,000envelope for 7 lots · £57,600,000 inc. VAT
Submissions closed 16 Mar 2026awarded 7 May 2026
Awarded to Develop Consulting Limited +2 more7 awards
Contract term 3 yrsends 31 May 2029 · up to 31 May 2030 with extensions · starts 1 Jun 2026
What is being bought7 lots · detail below
Published requirement descriptionThe aim of this procurement is to establish a commercial mechanism for Practice Level Support (PLS) services.
PLS is an improvement support programme for general practice that helps general practices to make operational changes for the benefit of patients and staff. For patients, benefits are in improved access and health outcomes, and for staff through increased productivity and reduced workload.
There are 7 contracts offered in 7 Lots, one for each region in England. The contracts are for 3 years with an option to extend for an additional year.
A supplier can bid for all 7 Lots but can only win up to 3, please see ITT documents for more details.
The contract will be used by NHS England as the main contracting authority but Integrated Care Boards (ICB's) will also be able to use the contract via clustering arrangements.
- No preliminary market engagement: UK2 notice was published, referenced UK-5443
CPV: Business and management consultancy services · General management consultancy services · General-practitioner services
Lots and requirements (7)Procurement structure
7 lots · all with a published value (£48,000,000 together) · win at most 3 of them · same conditions of participation on every lot · same evaluation weights on every lotLot #1MidlandsAwardedRenewalPublished value£9,600,000
Practice Level support services in general practice in Midlands
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #2LondonAwardedRenewalPublished value£9,120,000
Practice Level support services in general practice in London
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #3North East & YorkshireAwardedRenewalPublished value£7,200,000
Practice Level support services in general practice in North East & Yorkshire
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #4North West EnglandAwardedRenewalPublished value£7,200,000
Practice Level support services in general practice in North West England
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #5South East EnglandAwardedRenewalPublished value£6,240,000
Practice Level support services in general practice in South East England
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #6East of EnglandAwardedRenewalPublished value£4,800,000
Practice Level support services in general practice in East of England
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
Lot #7South West EnglandAwardedRenewalPublished value£3,840,000
Practice Level support services in general practice in South West England
79410000 Business and management consultancy services79411000 General management consultancy services85121100 General-practitioner services
Pre-qualification & selection criteria (PQQ)2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored · same split on all 7 lots
Published sub-criteria (3)
- Technical: 60%
- Commercial: 30%
- Social Value: 10%
Published award criteria (3)
- Technical: 60%
- Social Value: 10%
- Commercial: 30%
Lot distribution rule: How Lots will be awarded is set out in document 5 of the tender documents; Document 5 – Award & Win Restrictions
Conditions of participation · identical on every lot2
- Economic & financial standing
As detailed in the Supplier Information questionnaire
- Technical & professional ability
As detailed in the Supplier Information questionnaire
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 18 Feb 2026, 16:46 GMT
- Last source update
- 22 Sept 2026, 17:18 BST
- Award evaluation window
- Submission end – 18 May 2026
- Authority reference
C424767- FTS notice number
2026/S 000-014969- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Not published
- Official registry OCID
ocds-h6vhtk-065781Find a Tender- Contract terms summary
As detailed in the commercial schedule
How it was run
Official noticeRun through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
- Submission deadline
- 16 Mar 2026, 12:00 GMT
- Clarification deadline
- 4 Mar 2026, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
18 Feb 2026 → 22 Sept 2026 · 8 dates- Tender notice published240 days ago18 Feb 2026, 16:46 GMT
- Clarification questions by226 days ago4 Mar 2026, 17:00 GMT
- Submission deadline214 days ago16 Mar 2026, 12:00 GMT
- Award decision expected by151 days ago18 May 2026, 23:59 BST
- Standstill ends143 days ago26 May 2026, 23:59 BST
- Contract starts138 days ago1 Jun 2026, 00:00 BST
- Assessment summaries sent136 days ago3 Jun 2026, 00:00 BST
- Latest notice published24 days ago22 Sept 2026, 17:18 BST
Notice history
8 events · 6 releases on Find a Tender · since 18 Feb 2026- Tender notice published18 Feb 2026, 16:46 GMTUK4
- Contract award notice published14 May 2026, 15:06 BSTUK6
- Status changed to complete14 May 2026, 15:06 BST
- Contract award notice published4 Jun 2026, 13:15 BSTUK6
- Contract award notice published4 Jun 2026, 14:05 BSTUK6
- Contract signature expected16 Jun 2026, 23:59 BSTscheduled
- Contract details notice published3 Aug 2026, 10:47 BSTUK7
- Contract details notice published22 Sept 2026, 17:18 BSTUK7
Routine re-releases (6)
- 2026-06: 1 release · 4 Jun 2026
- 2026-05: 1 release · 14 May 2026
- 2026-02: 1 release · 18 Feb 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 7
Awarded value £48,000,0007 awards exc. VAT
Bids received 6857 from SMEs
Named bidders 16published on the award notice
Contracts signed 7latest 9 Jul 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Midlands1 award | |||
| Develop Consulting LimitedSME, Qualitas ConsortiumSME, Royal College of General Practitioners (RCGP)VCSEjoint awardLot 1 Midlands - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding · Amended: Incorrectly published information on previous notice · Amended: standstill date incorrect | £9,600,000 | 7 May 2026 | Awarded |
| Lot 2 · London1 award | |||
| Qualitas ConsortiumSMELot 2 London - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding · Amended: Incorrectly published information on previous notice · Amended: standstill date incorrect | £9,120,000 | 7 May 2026 | Awarded |
| Lot 3 · North East & Yorkshire1 award | |||
| Develop Consulting LimitedSMELot 3 North East & Yorkshire - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding · Amended: Incorrectly published information on previous notice · Amended: standstill date incorrect | £7,200,000 | 7 May 2026 | Awarded |
| Lot 4 · North West England1 award | |||
| Royal College of General Practitioners (RCGP)VCSELot 4 - North West England - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding · Amended: Incorrectly published information on previous notice · Amended: standstill date incorrect | £7,200,000 | 7 May 2026 | Awarded |
| Lot 5 · South East England1 award | |||
| Qualitas ConsortiumSMELot 5 - South East England - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding · Amended: Incorrectly published information on previous notice · Amended: standstill date incorrect | £6,240,000 | 7 May 2026 | Awarded |
| Lot 6 · East of England1 award | |||
| Develop Consulting LimitedSMELot 6 – East of England - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding | £4,800,000 | 7 May 2026 | Awarded |
| Lot 7 · South West England1 award | |||
| Royal College of General Practitioners (RCGP)VCSELot 7 - South West England - Practice Level Support Services in General Practice17 Jun 2026 – 31 May 2029 · up to 31 May 2030Extensions: Subject to available funding | £3,840,000 | 7 May 2026 | Awarded |
Contracts
Lot 3 North East & Yorkshire - Practice Level Support Services in General Practice · Develop Consulting LimitedSME
- Signed
- 9 Jul 2026
- Value
- £7,200,000
- Period
- 10 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner Description · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner Description
- Reporting on practice progress – for commissioner and national PLS Team
Lot 6 – East of England - Practice Level Support Services in General Practice · Develop Consulting LimitedSME
- Signed
- 9 Jul 2026
- Value
- £4,800,000
- Period
- 10 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
- Reporting on practice progress – for commissioner and national PLS Team
Lot 1 Midlands - Practice Level Support Services in General Practice · Develop Consulting LimitedSME, Qualitas ConsortiumSME, Royal College of General Practitioners (RCGP)VCSE
- Signed
- 3 Jul 2026
- Value
- £9,600,000
- Period
- 6 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
- Reporting on practice progress – for commissioner and national PLS Team
Lot 2 London - Practice Level Support Services in General Practice · Qualitas ConsortiumSME
- Signed
- 3 Jul 2026
- Value
- £9,120,000
- Period
- 6 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
- Reporting on practice progress – for commissioner and national PLS Team
Lot 4 - North West England - Practice Level Support Services in General Practice · Royal College of General Practitioners (RCGP)VCSE
- Signed
- 3 Jul 2026
- Value
- £7,200,000
- Period
- 6 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
- Reporting on practice progress – for commissioner and national PLS Team
Lot 5 - South East England - Practice Level Support Services in General Practice · Qualitas ConsortiumSME
- Signed
- 3 Jul 2026
- Value
- £6,240,000
- Period
- 6 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
3 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner · Reporting on practice progress – for commissioner and national PLS Team
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
- Reporting on practice progress – for commissioner and national PLS Team
Lot 7 - South West England - Practice Level Support Services in General Practice · Royal College of General Practitioners (RCGP)VCSE
- Signed
- 3 Jul 2026
- Value
- £3,840,000
- Period
- 6 Jul 2026 – 30 Jun 2029 · up to 30 Jun 2030 with extensions
- Status
- active
- Extensions
- Subject to available funding
- Change Add redacted contracts
2 agreed KPIs: Contract update - for national PLS Team · Weekly Monitoring – for commissioner
- Contract update - for national PLS Team
- Weekly Monitoring – for commissioner
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Midlands | 9final-stage tenders | 7 | 1 | — |
| 2 · London | 11final-stage tenders | 9 | 1 | — |
| 3 · North East & Yorkshire | 9final-stage tenders | 8 | 1 | — |
| 4 · North West England | 8final-stage tenders | 7 | 1 | — |
| 5 · South East England | 10final-stage tenders | 8 | 1 | — |
| 6 · East of England | 11final-stage tenders | 9 | 1 | — |
| 7 · South West England | 10final-stage tenders | 9 | 1 | — |
Who bid
- wonDevelop Consulting LimitedSME · West Midlands + Royal College of General Practitioners (RCGP)VCSE · Greater London · consortium · 1, 4, 2, 3, 5, 6
- wonQualitas Consortium UK LimitedSME · Greater London + Qualitas Consortium UK LimitedSME · South East England · consortium · 2, 5, 1, 3, 4, 6
- wonRoyal College of General Practitioners (RCGP)VCSE · Greater London + Develop Consulting LimitedSME · West Midlands · consortium · 3, 6, 1, 2, 4, 5
- did not winMSTCOSME · Greater London · 1, 2, 3, 4, 5, 6
- did not winNAPC Services LimitedSME · Greater London · 1, 2, 3, 4, 5, 6
- did not winPrimary Care Commissioning Community Interest CompanySME · Yorkshire and the Humber · 1, 2, 3, 4, 5, 6
- did not winRedmoor Health LtdSME · North West England · 1, 2, 3, 4, 5, 6
- did not winXytal Health Management Ltd · South West England · 1, 2, 5, 6
- did not winPathfinder Healthcare Developments C.I.CSME · West Midlands · 1, 2, 3, 4, 5, 6
- wonBearingPointSME · Greater London · 2, 5, 6
- did not winGP Care GroupSME · Greater London · 2
- did not winOne Medicare T/A One Primary Care LLPSME · Yorkshire and the Humber · 3
- did not winPrescribing Services LtdSME · East of England · 6
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
13 commercial parties on the notice · 3 awarded- BearingPointBidder / tenderer
- Develop Consulting LimitedAwarded supplier
- GP Care GroupBidder / tenderer
- MSTCOBidder / tenderer
- NAPC Services LimitedBidder / tenderer
- One Medicare T/A One Primary Care LLPBidder / tenderer
- Pathfinder Healthcare Developments C.I.CBidder / tenderer
- Prescribing Services LtdBidder / tenderer
- Primary Care Commissioning Community Interest CompanyBidder / tenderer
- Qualitas Consortium UK LimitedAwarded supplier
Show 3 more suppliers
- Redmoor Health LtdBidder / tenderer
- Royal College of General Practitioners (RCGP)Awarded supplier
- Xytal Health Management LtdBidder / tenderer
Official documents & specifications (37)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
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7 further documents are listed in the JSON mirror.