Official UK procurement notice
Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk
Authority: NHS England (Central government)·Consortium: 2 public authorities
What is being bought2 lots · detail below
Published requirement descriptionThis is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk. <br/><br/>This is a Provider Selection Regime (PSR) intention to award notice confirming the Contracting Authorities intention to award the following Lots: <br/><br/>Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich<br/>Lot 2: Liaison and Diversion (L&D) Services in Norfolk and Suffolk.
CPV: Health services · Rehabilitation services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£123,093,840 together) · same evaluation weights on every lotLot #1Norfolk PrisonsAwardedPublished value£104,861,922
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. <br/><br/>The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £104,457,921 <br/><br/>Key criteria were as follows<br/><br/>Service Delivery - Section weighting total 8%<br/>Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
Lot #2Norfolk and Suffolk Liaison & DiversionAwardedPublished value£18,231,918
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.<br/><br/>The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £18,231,756<br/><br/><br/>Key Criteria Questions were as follows<br/><br/>Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- 80: Quality
- Price: 20
- Price carries 20 of 20 points: a 10% discount moves about 2 points. This one is won on the number: sharpen the price before polishing the prose.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 11 Jul 2025, 10:21 BST
- Last source update
- 27 Oct 2025, 15:45 GMT
- Award evaluation window
- 21 Aug 2025 – …
- Authority reference
AG25503- FTS notice number
2025/S 000-068665- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055d61Find a Tender
Publisher note: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the HealthCare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.<br/><br/>The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 6th November, 2025.<br/><br/>Award decision makers: NHS England - East of England<br/><br/>No conflict of interest were identified during the process.<br/><br/>The chosen providers were selected due to achieving the highest scores across the key criteria used. The provider has been assessed and passed against the relevant basic selection criteria.
How it was run
Official noticeTender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗
- Submission deadline
- 21 Aug 2025, 15:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 120 days from the deadline
- Bids opened
- 21 Aug 2025, 15:00 BST
Timeline
21 Aug 2025 → 1 Apr 2026 · 4 dates- Submission deadline21 Aug 2025, 15:00 BST
- Bids opened21 Aug 2025, 15:00 BST
- Notice published354 days ago27 Oct 2025, 15:45 GMT
- Contract starts198 days ago1 Apr 2026, 00:00 BST
Notice history
2 events · 4 releases on Find a Tender · since 27 Oct 2025- Status changed to complete27 Oct 2025, 15:27 GMT
- Buyer details updated27 Oct 2025, 15:27 GMT
Published amendments (2 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.4.1 | NHS Arden and Greater East Midlands Commissioning Support Unit on behalf of NHS England (East of England) (the Commissioner) would like to notify the market of an opportunity to submit proposals for the provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion service in Norfolk and Suffolk. The Competitive process is inclusive of the following 2 lots:Lot 1: Norfolk … | NHS Arden and Greater East Midlands Commissioning Support Unit on behalf of NHS England (East of England) (the Commissioner) would like to notify the market of an opportunity to submit proposals for the provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion service in Norfolk and Suffolk. The Competitive process is inclusive of the following 2 lots:Lot 1: Norfolk … | |
| — | TextII.2.4.1 | The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years | The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years |
2 amendments published without a description.
Routine re-releases (4)
- 2025-07: 1 release · 11 Jul 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Norfolk Prisons1 award | |||
| HCRG Care Services LimitedLot 1: Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich | — | — | Awarded |
| Lot 2 · Norfolk and Suffolk Liaison & Diversion1 award | |||
| Norfolk and Suffolk NHS Foundation TrustLot 2: Norfolk and Suffolk Liaison & Diversion service | — | — | Awarded |
Contracts
Lot 1: Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich · HCRG Care Services Limited
- Signed
- 27 Oct 2025
- Value
- £104,457,921
- Period
- … – 31 Mar 2032
- Status
- active
Lot 2: Norfolk and Suffolk Liaison & Diversion service · Norfolk and Suffolk NHS Foundation Trust
- Signed
- 27 Oct 2025
- Value
- £18,231,756
- Period
- … – 31 Mar 2032
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Norfolk Prisons | 3bids · 3 electronic | 1 | — | — |
| 2 · Norfolk and Suffolk Liaison & Diversion | 5bids · 5 electronic | 0 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- Independent Choice and Procurement Panel.Review body
Bidders & participating suppliers
2 commercial parties on the notice- HCRG Care Services LimitedAwarded supplier
- Norfolk and Suffolk NHS Foundation TrustAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.