Find a TenderAwarded
Published 27 Jun 2025, 10:50 BST

Official UK procurement notice

Loss Adjusting Services · UK public procurement notice

Official notice

Authority: The City of Edinburgh Council (Local council)

ServicesOpen procedure
Published estimate£210,000exc. VAT
Submissions closed 4 Aug 2025awarded 1 Oct 2025
Awarded to Crawford

What is being bought

Published requirement description

The City of Edinburgh Council (the Council) is seeking a contract for Loss Adjusting Services for its Operational Property and Leased Property insurance cover. This requirement will also cover Edinburgh Trams' policies for Property Damage and Business Interruption.

  • Recurrence: It is envisaged that this contract opportunity will be advertised in the first quarter of 2029 if the extension options are not undertaken, otherwise in the first quarter of 2031.

CPV: Financial and insurance services · Insurance claims adjustment services · Insurance services · Loss adjustment services

The lotProcurement structure

single lot · no lot value published
Lot #1The City of Edinburgh Council’s (the Council’s) Insurance Team has a requirement for…AwardedRenewal

The City of Edinburgh Council’s (the Council’s) Insurance Team has a requirement for Loss Adjusting Services for its Operational Property and leased Property Insurance cover. The requirement will also cover Edinburgh Trams policies for Property Damage and Business Interruption. Additional information: Please see tender documentation for further information.

Delivery: Scotland · Edinburgh.
Extensions: This Contract will run for a period of four years with the option to extend for up to a further three years (4+2+1), undertaken at the sole discretion of the Council.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Cost: 40%
Published award criteria (2)
  • Quality: 60
  • Cost: 40
Conditions of participation3
  • Suitability

    It is a mandatory requirement that tenderers are on an approved Public Sector Insurers list. Please note that tenderers who fail to answer “Yes” to this question will not have their tender considered further or proceed to the price/quality ratio calculation. Please also confirm which Public Sector insurers that you work with.

  • Economic & financial standing

    This section refers to section B of Part IV of the SPD (Scotland).

    Minimum: Part IV: Selection criteria - B: Economic and financial standing – Question 4B.1 - Tenderers are required to have a minimum “general” annual turnover of GBP 60,000 for the last two financial years. Where a Tenderer does not have an annual turnover of this value, the Council may e…
  • Technical & professional ability

    This refers to section C and D and Part IV of the SPD (Scotland).

    Minimum: Part IV: Selection criteria – C: Technical and Professional Ability – Question 4C1.2 - It is essential that Providers have relevant experience in handling claims involving light rail, specifically trams as this forms a key part of the contract. Losses over the past 5 years have i…
Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement

Yes · It is envisaged that this contract opportunity will be advertised in the first quarter of 2029 if the extension options are not undertaken, otherwise in the first quarter of 2031.

First published
27 Jun 2025, 10:50 BST
Last source update
27 Nov 2025, 08:51 GMT
Award evaluation window
29 Jul 2025 – …
Authority reference
CT1570
FTS notice number
2025/S 000-077487
Classification (CPV)
Financial and insurance servicesInsurance claims adjustment servicesInsurance servicesLoss adjustment services
Delivery area
Scotland (UKM75)
Official registry OCID
ocds-h6vhtk-0554d2 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Please see tender documentation.

Review and risk notes
Review procedure

A tenderer that suffers loss as a result of a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session. The City of Edinburgh Council (the Council) will have a minimum standstill period of 10 days before awarding the contract. The communication of the award decision notice will be sent by fax or e-mail to all tenderers with the standstill period commencing on the next day. If proceedings are started in the Sheriff Court or the Court of Session against the Council in respect of the decision to award the contract within the standstill period then the Council is prevented from awarding the contract. Post contract award the Sheriff Court or the Court of Session may (1) award damages provided proceedings are brought within 3 months from the date when the grounds for the bringing of the proceedings first arose (2) be entitled to issue an ineffectiveness order or impose a financial penalty on the Council. A claim for an ineffectiveness order must be made within 30 days of the Contract Award Notice being published in the FTS or within 30 days of the date those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within 6 months from the date on which the contract was entered into.

Publisher note: This contract shall run for for a period of four years with the option to extend for a period of 24 months and 12-months (4+2+1), undertaken at the sole discretion of the Council. (SC Ref:816488)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: https://www.publiccontractsscotland.gov.uk ↗

Submission deadline
4 Aug 2025, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
29 Jul 2025, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

29 Jul 2025 → 27 Nov 2025 · 3 dates
  1. Bids opened
    29 Jul 2025, 12:00 BST
  2. Submission deadline
    4 Aug 2025, 12:00 BST
  3. Notice published333 days ago
    27 Nov 2025, 08:51 GMT

Notice history

2 events · 3 releases on Find a Tender · since 29 Jul 2025
  1. Deadline moved to 4 Aug 2025, 12:00 BST
    29 Jul 2025, 08:52 BST
    +6 days · was 29 Jul 2025, 12:00 BST
  2. Status changed to complete
    27 Nov 2025, 08:51 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.229 Jul 20254 Aug 2025+6 d
—Bid openingConditions for opening of tenders · IV.2.729 Jul 20254 Aug 2025+6 d

Good Afternoon, The Council is extending the tender deadline whilst we respond to the remaining clarification questions. We are allowing additional time for tenderers to consider the Council's responses. Kind Regards, CEC

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £210,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 1 Oct 2025
Awarded toValueDateStatus
Crawford£210,000 †—Awarded

Contracts

  • Contract 077487-2025-1 · Crawford

    Signed
    1 Oct 2025
    Value
    £210,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic · 2 from abroad0——

Contracting authority & participating public bodies

The City of Edinburgh Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Waverley Court, 4 East Market Street, Edinburgh, Scotland, EH8 8BGContact email Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice
  • CrawfordAwarded supplier 90 St. Vincent Street, Glasgow, Scotland, G2 5UBContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.