Official UK procurement notice
Locality and Intensive Family Support Services
Authority: Glasgow City Council (Local council)
What is being bought5 lots · detail below
Published requirement descriptionProviders of the Locality and Intensive Family Support Services will support the aims and objectives of the Services by:
- Providing holistic, nurturing and relationship-based family support, where every child and young person is supported to achieve their full potential by adopting a strengths-based and rights-enabling approach that focuses on individual and family assets.
- Supporting meaningful partnership working and collaborative problem solving by seeing families as experts in their own lives.
- Listening to what families are saying, what they say they need and how they want to achieve it, and work in partnership with them to identify supports and solutions that can help.
- Working with children, young people, their parents, brothers and sisters, and wider family members as appropriate, to provide practical and emotional support. This will include tailored intervention with holistic, wraparound scaffolding and provision of timely, responsive, and flexible supports to meet the individual needs of the whole family.
- Committing to tackling financial exclusion and viewing families’ pressures and stressors through a poverty and trauma-informed lens, contributing to reducing social inequalities and helping families to connect with supports within their neighbourhoods.
- Building on individual and family community networks, supporting long-term resilience and meaningful change to improve wellbeing and deliver positive, lasting outcomes for families that will allow them to confidently move on from the service.
- Being empathic and enabling, by asking, ‘What will it take to keep this family together?’ and ‘What can I do to support this family today?’
- Providing support to every child, young person, and family to help them contribute positively to their communities throughout their lives.
- Continuing to develop the service collaboratively with stakeholders and in particular by embedding the successful elements of the current service into a model of practice.
This framework contract will run for four (4) years, commencing 28/06/2024 and ending on 27/06/2028. The council will have an option to extend the contract for a period of two (2) years and then also a further one (1) year, up to 27/06/2031. Extensions will be exercised by the Council serving notice to extend on the Bidder in accordance with the Council’s Terms and Conditions.
- How the procedure runs: https://www.legislation.gov.uk/ssi/2015/446/regulation/58/made
CPV: Social work and related services
How this framework works
From the published notice- Bids received
- 12 bids on the busiest of 5 lots · 9 suppliers appointed
Lots and requirements (5)Procurement structure
5 lots · all with a published valueLot #1Locality Family Support Services North West GlasgowPublished value£7,023,254
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
Lot #2Locality Family Support Services North East GlasgowPublished value£10,024,336
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
Lot #3Locality Family Support Services South GlasgowPublished value£8,025,178
Locality Family Support Service will support families with children from pre-birth up to their 12th birthday.
To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
Lot #4Intensive Family Support Service Glasgow CitywidePublished value£19,719,672
The Intensive Family Support Service is citywide and supports families with young people from age 12 up until their 18th birthday.
To assist the GCHSCP to deliver the Intensive Family Support Services, the Provider will work with the GCHSCP and will:
- Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision.
- Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions.
- Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish.
- Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives.
- Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families.
- Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review.
- Develop and strengthen relationships with children, young people, and families.
- Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives.
- Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests.
- Provide advice to families, and / or signposting to sources of information and advice when required.
- Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.
Lot #5Additional Family Support ServicesPublished value£5,250,000
Lot 5 is in place to allow for allocation of any additional funding made available during the lifetime of the framework contract, to contract for additional family support type services, and for additional capacity where this cannot be met in Lots 1-4. Scope to be determined at time of call off.
At the end of Year 3, Lot 5 only, will be re-opened. This will allow new entrants and providers previously unsuccessful in being awarded to the Framework to bid to be added to Lot 5. Advance notice of the Framework re-opening will be given via Public Contracts Scotland, Prior Information Notice eight weeks in advance of the anticipated re-opening dates. Additional information: Call offs are dependent on extra funding being made available throughout the period of the framework.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
The council has awarded a contract on the basis of the most economically advantageous tender. The following list identifies the weightings given to each section.
Lots 1-4 Quality 60% / Price 40%
Within the 100 %:
Fair Work First 5%
Award Questions 37%
Interview 18%
Price 40%
Lot 5 100% Quality
Award Questions 95%
Fair Work First 5%
- Staff
- Names and qualifications of delivery staff must be submitted
- Shortlisting
- Economic operators may be excluded from this competition if there are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Technical & Professional Ability Bidders are required to provide evidence of having the necessary capability to deliver the requirement described in tender documents. These are Pass/fail. Bidders must -Confirm a minimum of two years’ experience, within the last three years’ of delivering social care services to children, young people and families. - confirm staff delivering the service will comply with all SSSC registration requirements, where applicable. -confirm staff delivering the service & working with children/young people & families will undergo and pass an enhanced PVG disclosure check prior to delivering support. -confirm they will ensure staff working directly with children/young people & families hold a relevant qualification at, or equivalent to SCQF Level 7 or above or be working toward this.
- “Locality and Intensive Family Support Services” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 25 May 2023, 15:22 BST
- Last source update
- 19 Mar 2024, 10:57 GMT
- Authority reference
GCC005879SW- FTS notice number
2024/S 000-008781- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-03cf75Find a Tender
- How it runs
- Electronic trading
- e-invoicing allowed · electronic payment
- Performance terms
This information is contained within the tender documentation.
- Review procedure
Glasgow City Council ("the Council") must, by notice in writing as soon as possible after the decision has been made, inform all bidders and candidates concerned of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means he period is 15 days) to elapse between the date of despatch of the notice referred to in Regulation 85(1) of the Public Contracts (Scotland) Regulations 2015 ("The Regulations"). The Council is obliged to comply with the regulations and any eligible economic operator can bring an action in the Sherriff Court or the Court of Session where as a consequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period means that the council must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of: or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic operators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators should be mindful to seek their own independent legal advice when they consider appropriate to do so.
Publisher note: Details of the Tender requirements were contained in the original contract notice linked to this document. (SC Ref:761111)
How it was run
Official notice- Appointment period ends
- 23 Oct 2023, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
25 Aug 2023 → 19 Mar 2024 · 3 dates- Next notice expected25 Aug 2023, 00:00 BST
- Admission / appointment period endsperiod end, not a bid countdown23 Oct 2023, 12:00 BST
- Notice published19 Mar 2024, 10:57 GMT
Notice history
6 events · 4 releases on Find a Tender · since 8 Sept 2023- Published value updated to £50,042,4408 Sept 2023, 08:42 BSTwas £44,792,430
- Status changed to active8 Sept 2023, 08:42 BST
- Procurement method changed8 Sept 2023, 08:42 BST
- Deadline published: 18 Oct 2023, 12:00 BST8 Sept 2023, 08:42 BST
- Deadline moved to 23 Oct 2023, 12:00 BST3 Oct 2023, 16:59 BST+5 days · was 18 Oct 2023, 12:00 BST
- Status changed to complete19 Mar 2024, 10:57 GMT
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 18 Oct 2023 | 23 Oct 2023 | +5 d |
Extended to allow bidders more time to consider technical questions within tender submissions.
Routine re-releases (4)
- 2023-05: 1 release · 25 May 2023
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Additional Family Support Services
- Signed
- 16 Feb 2024
- Value
- £5,843,636
- Status
- active
Locality Family Support Services South Glasgow
- Signed
- 16 Feb 2024
- Value
- £7,698,678
- Status
- active
Intensive Family Support Service Glasgow Citywide
- Signed
- 16 Feb 2024
- Value
- £19,434,786
- Status
- active
Locality Family Support Services North West Glasgow
- Signed
- 16 Feb 2024
- Value
- £7,023,254
- Status
- active
Locality Family Support Services North East Glasgow
- Signed
- 16 Feb 2024
- Value
- £10,042,086
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Locality Family Support Services North West Glasgow | 4bids · 4 electronic | 2 | — | — |
| 2 · Locality Family Support Services North East Glasgow | 4bids · 4 electronic | 2 | — | — |
| 3 · Locality Family Support Services South Glasgow | 4bids · 4 electronic | 2 | — | — |
| 4 · Intensive Family Support Service Glasgow Citywide | 4bids · 4 electronic | 3 | — | — |
| 5 · Additional Family Support Services | 12bids · 12 electronic | 8 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sheriff CourtReview body
Framework contractors & participating bidders
9 commercial parties on the notice- Aberlour Child Care TrustFramework contractor
- Action For Children Services LimitedFramework contractor
- Barnardo'sFramework contractor
- Children 1stFramework contractor
- Geeza BreakFramework contractor
- Home-Start Glasgow North and North LanarkshireFramework contractor
- IncludemFramework contractor
- QuarriersFramework contractor
- Right ThereFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.