Find a TenderAwarded
Published 19 Feb 2024, 10:55 GMT

Official UK procurement notice

Domiciliary Care and Wellbeing Service

Official notice

Authority: Thurrock Council (Local council)

6 lotsServicesRestricted procedureSME suitableMax 2 lots to bid
Published estimate£114,000,000total for 6 lots
Submissions closed 2 Apr 2024awarded 8 Nov 2024
Awarded to Take 4 Care Ltd +3 more5 awards
Contract term 10 yrsends 31 Mar 2035 · extension options published · starts 1 Apr 2025

What is being bought6 lots · detail below

Published requirement description

The Council’s requirement under this Contract is for the provision of a domiciliary care and wellbeing service focussed on creating independence and social connections. The contract is divided into 3 Lots, with Lot 2 sub-divided into 3 Sub-Lots.

  • Recurrence: Either in five or ten years, depending on whether the 5-year break clause is enacted.

CPV: Health and social work services · Other community, social and personal services · Social work and related services · Social work services · Social work services without accommodation

Lots and requirements (6)Procurement structure

6 lots · no lot values published · a supplier may bid for at most 2 of them · evaluation weights differ by lot
Lot #1Locality 1 - Tilbury, Chadwell St Mary and East TilburyAwardedRenewal 10 yrs

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections.

Contract period: 1 Apr 2025 – 31 Mar 2035 (10 yrs)
Delivery: East of England
Extensions: The contract has a 5 year break clause. A replacement contract is expected either in five or ten years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #2Localities 2, 3 and 4Renewal 10 yrs

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections. Additional information: This lot has 3 Sub-Lots (A, B and C) representing three separate localities.

Contract period: 1 Apr 2025 – 31 Mar 2035 (10 yrs)
Delivery: East of England
Extensions: The contract has a 5 year break clause. A replacement contract is expected either in five or ten years.Second stage: up to 6 candidates invited to tenderVariant bids: not allowed
Lot #3Out of HoursAwardedRenewal 10 yrs

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections. Borough-wide out of hours service.

Contract period: 1 Apr 2025 – 31 Mar 2035 (10 yrs)
Delivery: East of England
Extensions: The contract has a 5 year break clause. A replacement contract is expected either in five or ten years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #4Locality 2 - Ockendon, Aveley and Purfleet on ThamesAwarded

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections.

Delivery: East of England
Lot #5Locality 3 - Grays, Chafford, West Thurrock, Little Thurrock and North StiffordAwarded

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections.

Delivery: East of England
Lot #6Locality 4 - Stanford Le Hope, Corringham, Fobbing, Orsett, Horndon on the Hill and BulphanAwarded

The provision of a domiciliary care and wellbeing service focussed on creating independence and social connections.

Delivery: East of England

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: Bidders may apply for either Lot 1 or Lot 2. Bidders may apply for Lot 3 on its own or in addition to Lot 1 or Lot 2. If applying for Lot 2, Bidders must apply for all Sub-Lots.Lot 1 and 3 will be awarded to the highest scoring Tenderers to apply for those Lots. Lot 2 will be awarded in accordance with the ITT, with a maximum of one Sub-Lot being awarded to any one Tenderer.
Conditions of participation1
  • Suitability

    See the selection questionnaire

What this means for your bid
  • Price carries 40 points on every lot: a 10% discount moves about 4 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Either in five or ten years, depending on whether the 5-year break clause is enacted.
First published
19 Feb 2024, 10:55 GMT
Last source update
14 Nov 2024, 15:28 GMT
Authority reference
PS/2023/149
FTS notice number
2024/S 000-036881
Classification (CPV)
Health and social work servicesOther community, social and personal servicesSocial work and related servicesSocial work servicesSocial work services without accommodation
Delivery area
East of England (UKH32)
Official registry OCID
ocds-h6vhtk-043b0c Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Thurrock Council shall incorporate a 10 calendar day standstill period starting the day after the date on which the award of the contract is communicated to tenderers, allowing unsuccessful tenderers to seek further debriefing from the Council before the contract is entered into.

Publisher note: This contract is now awarded

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup

Tender documents are also served through a separate tool: https://in-tendhost.co.uk/thurrockcouncil/aspx/ProjectManage/1540 ↗

Submission deadline
2 Apr 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Participation fee
document
Bid validity
120 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Apr 2024 → 1 Apr 2025 · 4 dates
  1. Submission deadline
    2 Apr 2024, 12:00 BST
  2. Invitations to tender expected
    22 Apr 2024, 00:00 BST
  3. Notice published
    14 Nov 2024, 15:28 GMT
  4. Contract starts
    1 Apr 2025, 00:00 BST

Notice history

2 events · 3 releases on Find a Tender · since 18 Mar 2024
  1. Deadline moved to 2 Apr 2024, 12:00 BST
    18 Mar 2024, 14:25 GMT
    +11 days · was 22 Mar 2024, 12:00 GMT
  2. Status changed to complete
    14 Nov 2024, 15:28 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.2)22 Mar 20242 Apr 2024+11 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value £114,000,0005 contracts exc. VAT
Bids received 3125 from SMEs
Contracts signed 5latest 8 Nov 2024

Contracts

  • Locality 1: Tilbury, Chadwell St Mary and East Tilbury · Take 4 Care LtdSME

    Signed
    8 Nov 2024
    Value
    £13,837,500
    Period
    … – 31 Mar 2035
    Status
    active
  • Locality 2: Ockendon, Aveley and Purfleet on Thames · Hales Group Ltd

    Signed
    8 Nov 2024
    Value
    £24,907,500
    Status
    active
  • Locality 3: Grays, Chafford, West Thurrock, Little Thurrock and North Stifford · John Stanley's Care Agency LtdSME

    Signed
    8 Nov 2024
    Value
    £37,638,000
    Status
    active
  • Locality 4: Stanford Le Hope, Corringham, Fobbing, Orsett, Horndon on the Hill and Bulphan · Pineapple Care Services LtdSME

    Signed
    8 Nov 2024
    Value
    £34,317,000
    Status
    active
  • Out of Hours - Boroughwide · John Stanley's Care Agency LtdSME

    Signed
    8 Nov 2024
    Value
    £3,300,000
    Period
    … – 31 Mar 2035
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Locality 1 - Tilbury, Chadwell St Mary and East Tilbury3bids · 3 electronic3——
3 · Out of Hours4bids · 4 electronic4——
4 · Locality 2 - Ockendon, Aveley and Purfleet on Thames8bids · 8 electronic6——
5 · Locality 3 - Grays, Chafford, West Thurrock, Little Thurrock and North Stifford8bids · 8 electronic6——
6 · Locality 4 - Stanford Le Hope, Corringham, Fobbing, Orsett, Horndon on the Hill and Bulphan8bids · 8 electronic6——

Contracting authority & participating public bodies

Thurrock Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Offices, New Road, Grays, East of England, RM17 6SLContact email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeReview body London

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria