Official UK procurement notice
Loan Management System · UK public procurement notice
Authority: British Business Bank (Central government)
What is being bought
Published requirement descriptionThe British Business Bank is the UK’s economic development bank, with a mission to make finance markets work better for smaller businesses. BBB typically operates on a wholesale basis, partnering with lenders within the existing financial ecosystem to increase the supply, diversity, and regional reach of finance available to UK SMEs.
The Start Up Loans scheme (SUL) provides debt finance in the form of a personal loan, to help individuals to start or grow their early stage businesses, driving sustainable growth and unlocking potential. Without SUL, many aspiring entrepreneurs would not be able to secure the finance and support to start and grow their businesses.
The operating model utilises a mix of internal platforms and external service providers to support the full loan lifecycle - including disbursement, servicing, collections and recoveries.
To support future growth, we are preparing to deliver direct lending operations. As part of this, we are seeking FCA approval for a subsidiary of the British Business Bank to become a direct lender and therefore need to procure a comprehensive Loan Management System (LMS) capable of fully supporting this operating model.
- How the procedure runs: Tenderers must submit a response to the Procurement Specific Questionnaire (PSQ) and the Invitation to Participate (ITP) documents by 08/05/2026 at 23:55. Following evaluation of the PSQ, the suppliers who pass all sections of the PSQ (please refer to the PSQ document for further details) will proceed to have their ITP response evaluated. Evaluators will read the responses provided by the Tenderers to the Quality Questions in Appendix 1 of the ITP ahead of the Presentations (w/c June 1st 2026, exact date to be confirmed). Please note that the responses to certain Quality Questions in Appendix 1 in the ITP and the agenda items in the Presentations (Appendix 4 of the ITP) are linked, and evaluations will be scored based on the bidders responses to the Quality Questions in Appendix 1 and the responses provided in the Presentations. Commercial evaluations will also take place along with evaluations to the Social Value questions. Please note that it is British Business Bank or a member of its groups intention to award the contract following the conclusion of the ITP without proceeding to a Final Tender stage.
CPV: Banking and investment services · Banking services · Investment banking services and related services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£4,900,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality and Presentation: 70%
- Price: 20%
- Social Value: 10%
Published award criteria (3)
- Quality and Presentation: Quality
- Price
- Social Value
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 31 Mar 2026, 15:57 BST
- Last source update
- 21 Oct 2026, 18:58 BST
- Award evaluation window
- Submission end – 15 Sept 2026
- FTS notice number
2026/S 000-029908- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0679c4Find a Tender
- How it runs
Tenderers must submit a response to the Procurement Specific Questionnaire (PSQ) and the Invitation to Participate (ITP) documents by 08/05/2026 at 23:55.
Following evaluation of the PSQ, the suppliers who pass all sections of the PSQ (please refer to the PSQ document for further details) will proceed to have their ITP response evaluated.
Evaluators will read the responses provided by the Tenderers to the Quality Questions in Appendix 1 of the ITP ahead of the Presentations (w/c June 1st 2026, exact date to be confirmed). Please note that the responses to certain Quality Questions in Appendix 1 in the ITP and the agenda items in the Presentations (Appendix 4 of the ITP) are linked, and evaluations will be scored based on the bidders responses to the Quality Questions in Appendix 1 and the responses provided in the Presentations.
Commercial evaluations will also take place along with evaluations to the Social Value questions.
Please note that it is British Business Bank or a member of its groups intention to award the contract following the conclusion of the ITP without proceeding to a Final Tender stage.
How it was run
Official notice- Submission deadline
- 8 May 2026, 23:55 BST
- Clarification deadline
- 23 Apr 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
31 Mar 2026 → 21 Oct 2026 · 8 dates- Tender notice published206 days ago31 Mar 2026, 15:57 BST
- Clarification questions by183 days ago23 Apr 2026, 17:00 BST
- Submission deadline168 days ago8 May 2026, 23:55 BST
- Assessment summaries sent68 days ago17 Aug 2026, 00:00 BST
- Standstill ends58 days ago26 Aug 2026, 23:59 BST
- Contract starts39 days ago15 Sept 2026, 00:00 BST
- Award decision expected by38 days ago15 Sept 2026, 23:59 BST
- Latest notice published2 days ago21 Oct 2026, 18:58 BST
Notice history
7 events · 4 releases on Find a Tender · since 31 Mar 2026- Tender notice published31 Mar 2026, 15:57 BSTUK4
- Tender notice published10 Apr 2026, 17:32 BSTUK4
- Published value updated to £4,900,00010 Apr 2026, 17:32 BSTwas £0
- Contract award notice published17 Aug 2026, 11:52 BSTUK6
- Status changed to complete17 Aug 2026, 11:52 BST
- Contract signature expected14 Sept 2026, 23:59 BSTscheduled
- Contract details notice published21 Oct 2026, 18:58 BSTUK7
Published amendments (1)
This addendum has been issued to reflect an amendment concerning the legal entity. In addition, an indicative price range has been provided to support bidders’ understanding.
Routine re-releases (4)
- 2026-03: 1 release · 31 Mar 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| UAB CREDITONLINE15 Sept 2026 – 14 Sept 2031 · up to 14 Sept 2033Extensions: The contract will be for 5 years with the option to extend for an additional period of up to 2 years | £4,973,032 | 17 Aug 2026 | Awarded |
Contracts
Contract 1 · UAB CREDITONLINE
- Signed
- 14 Sept 2026
- Value
- £4,973,032
- Period
- 15 Sept 2026 – 14 Sept 2031 · up to 14 Sept 2033 with extensions
- Status
- active
- Extensions
- The contract will be for 5 years with the option to extend for an additional period of up to 2 years
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 7 at stage one | 1 | 0 | — |
Who bid
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- UAB CREDITONLINEAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender