Lifeline and Out of Hours Contact Centre Services

{
  "id": "056354-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-06-15T17:13:03+01:00",
  "ocid": "ocds-h6vhtk-06b559",
  "buyer": {
    "id": "GB-PPON-PNRG-5847-THHN",
    "name": "Mid Devon District Council"
  },
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "id": "Lot 1 ",
          "relatedLot": "Lot 1 ",
          "deliveryAddresses": [
            {
              "region": "UKK4",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "79500000",
              "scheme": "CPV",
              "description": "Office-support services"
            }
          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PPGC-1434-MQPJ",
          "name": "Somerset Council"
        }
      ],
      "relatedLots": [
        "Lot 1 "
      ],
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "WV26014",
    "lots": [
      {
        "id": "Lot 1 ",
        "status": "complete"
      }
    ],
    "title": "Lifeline and Out of Hours Contact Centre Services",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Piper Lifeline Response & Out of Hours Contact Centre services",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PNRG-5847-THHN",
      "name": "Mid Devon District Council",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKK43",
        "country": "GB",
        "locality": "Tiverton",
        "postalCode": "EX16 6PP",
        "countryName": "United Kingdom",
        "streetAddress": "Phoenix House"
      },
      "details": {
        "url": "http://www.middevon.gov.uk/",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PNRG-5847-THHN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Dawn Moore",
        "email": "procurements@middevon.gov.uk",
        "telephone": "+44 1884234378"
      }
    },
    {
      "id": "GB-PPON-PPGC-1434-MQPJ",
      "name": "Somerset Council",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKK23",
        "country": "GB",
        "locality": "Taunton",
        "postalCode": "TA1 4DY",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall"
      },
      "details": {
        "vcse": false,
        "scale": "large"
      },
      "identifier": {
        "id": "PPGC-1434-MQPJ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "commercialandprocurement@somerset.gov.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "1",
      "title": "Lifeline and Out of Hours Contact Centre Services",
      "value": {
        "amount": 129113.33,
        "currency": "GBP",
        "amountGross": 154936
      },
      "period": {
        "endDate": "2029-05-31T23:59:59+01:00",
        "startDate": "2026-06-01T00:00:00+01:00",
        "maxExtentDate": "2031-05-31T23:59:59+01:00"
      },
      "status": "active",
      "awardID": "1",
      "renewal": {
        "description": "1+1"
      },
      "documents": [
        {
          "id": "056354-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/056354-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "datePublished": "2026-06-15T17:13:03+01:00"
        }
      ],
      "dateSigned": "2026-05-13T00:00:00+01:00",
      "hasRenewal": true,
      "aboveThreshold": false
    }
  ],
  "initiationType": "tender"
}