Find a TenderAwarded
Published 26 Sept 2022, 08:52 BST

Official UK procurement notice

Letting, Management and Maintenance of Domestic Properties within Edinburgh

Official notice

Authority: The City of Edinburgh Council (Local council)

ServicesCompetitive procedure with negotiationSME suitable
Awarded value£10,000,000published contract · exc. VAT
Submissions closed 2 Nov 2022awarded 31 May 2023
Awarded to Umega Lettings & Estate Agents

What is being bought

Published requirement description

Award Notice

The City of Edinburgh Council is seeking to procure a suitably experienced service provider to deliver a lettings, management and maintenance services to domestic properties within Edinburgh for a period of 4 years with the option to extend for a further 3 years.

  • Recurrence: Approximately 18-24 months before contract expiry.

CPV: Property management services of real estate on a fee or contract basis · Residential property renting or leasing services · Residential property services

The lotProcurement structure

single lot · no lot value published
Lot #1In 2018 the City of Edinburgh Council (the Council) established two Limited Liability…AwardedRenewal

In 2018 the City of Edinburgh Council (the Council) established two Limited Liability Partnerships (LLP) to own and operate homes for market and mid-market rent. The LLPs are known jointly as Edinburgh Living. Now in the fourth year of operation, with 384 homes let and another 212 being delivered by March 2023 the Council is seeking to procure a Service Provider to undertake the letting, management and maintenance requirements for these homes for a period of 4 years with the option to extend annually for a further three years.

The Council will enter into a Service Contract with the Service Provider to deliver core services for Edinburgh Living on the Council’s behalf.

The Lettings service will cover all services required to let the homes including marketing and allocating homes to tenants as well as arranging tenancy agreements and preparing inventories.

Management and Rent Collection will include arrears management, dealing with deposits, issuing regular communications, reporting to Edinburgh Living, liaising and management relationships with other third-party suppliers, managing the day-to-day running of the tenancies and properties, including the handling of complaints or queries and property visits vacant management of homes will be required during void periods and prior to first let.

The maintenance services are required to ensure that the homes are in a suitable condition prior to letting, during vacant management and during occupation by a tenant. Reactive Maintenance services include emergency, urgent, routine repairs with Planned Maintenance referring to annual requirements such as annual gas safety checks, gutter cleaning and any other checks required by legislation. In addition, the Planned Maintenance will cover servicing of appliances as required. All work will be required to be completed within set timescales to maintain high levels of customer service and ensure the safety of residents and property.

Service providers will be expected to adhere to the Letting Agent Code of Practice (Scotland) Regulations 2016 (“the Code”) in the delivery of this Contract.

Further information on the scope of service and the procurement process are contained within the Procurement Information Document which will be available for download following a note of interest in this opportunity.

Delivery: Scotland
Extensions: There is the option to extend this contract for a further 3 year period. A further contract notice will be required approximately 18-24 months prior to contract expiry.Second stage: 5–null candidates invited to tenderVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality: 60%
  • Cost: 40%
Published award criteria (2)
  • Quality: 60
  • Cost: 40
Conditions of participation1
  • Suitability

    Please see Procurement Information Document attached to this Contract Notice

Staff
Names and qualifications of delivery staff must be submitted
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Approximately 18-24 months before contract expiry.
First published
26 Sept 2022, 08:52 BST
Last source update
13 Jun 2023, 10:48 BST
Authority reference
CT1095
FTS notice number
2023/S 000-016674
Classification (CPV)
Property management services of real estate on a fee or contract basisResidential property renting or leasing servicesResidential property services
Delivery area
Scotland (UKM75)
Official registry OCID
ocds-h6vhtk-036b40 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Please see Procurement Information Document attached to this Contract Notice

Review and risk notes
Review procedure

A tenderer that suffers loss as a result of a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session. The City of Edinburgh Council (the Council) will have a minimum standstill period of 10 days before awarding the contract. The communication of the award decision notice will be sent by fax or e-mail to all tenderers with the standstill period commencing on the next day. If proceedings are started in the Sheriff Court or the Court of Session against the Council in respect of the decision to award the contract within the standstill period then the Council is prevented from awarding the contract. Post contract award the Sheriff Court or the Court of Session may (1) award damages provided proceedings are brought within 3 months from the date when the grounds for the bringing of the proceedings first arose (2) be entitled to issue an ineffectiveness order or impose a financial penalty on the Council. A claim for an ineffectiveness order must be made within 30 days of the Contract Award Notice being published in the FTS/OJEU or within 30 days of the date those who expressed an interest in or otherwise bid for the contract were informed of the conclusion of the contract or in any other case within 6 months from the date on which the contract was entered into.

Publisher note: (SC Ref:735248)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding

Tender documents are also served through a separate tool: http://www.publiccontractsscotland.gov.uk ↗

Submission deadline
2 Nov 2022, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Nov 2022 → 13 Jun 2023 · 3 dates
  1. Submission deadline
    2 Nov 2022, 12:00 GMT
  2. Invitations to tender expected
    4 Nov 2022
  3. Notice published
    13 Jun 2023, 10:48 BST

Notice history

2 events · 3 releases on Find a Tender · since 19 Oct 2022
  1. Deadline moved to 2 Nov 2022, 12:00 GMT
    19 Oct 2022, 11:53 BST
    +7 days · was 26 Oct 2022, 12:00 BST
  2. Status changed to complete
    13 Jun 2023, 10:48 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.226 Oct 20222 Nov 2022+7 d
—DateEstimated date of dispatch of invitations · IV.2.34 Nov 20224 Nov 2022+0 d

There are a number of queries which it is taking longer than expected to provide a response to. The Council aim to have all queries responded to by tomorrow. Therefore the SPD return has been extended to the 2nd November 2022 at 12noon.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £10,000,0001 contract exc. VAT
Bids received 53 from SMEs
Contracts signed 1latest 31 May 2023
Awarded toValueDateStatus
Umega Lettings & Estate AgentsSME£10,000,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids · 5 electronic · 5 from abroad3——

Contracting authority & participating public bodies

The City of Edinburgh Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Waverley Court, 4 East Market Street, Edinburgh, Scotland, EH8 8BGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria