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Published 5 Aug 2026, 16:28 BST

Official UK procurement notice

Leakage Management System · UK public procurement notice

Official notice

Authority: Northern Ireland Water (Public body)

ServicesCompetitive flexible procedureAbove thresholdUtilities
Sectors: Public utilities (65)IT Services & Software (72) Delivery: Delivery location not published
Published estimate£10,000,000≈ £2.5m / year · £12,000,000 inc. VAT
Submissions closed 22 Sept 2026
Contract term 4 yrsends 10 Feb 2031 · up to 10 Feb 2040 with extensions · starts 11 Feb 2027

What is being bought

Published requirement description

In 2010 NI Water initiated a Leakage Management System (LMS) that was built and managed by Crowder Consulting.

The LMS system is the primary mechanism by which NI Water:

  • Quantify and report leakage in line with UK regulatory standards
  • Support operational decision making to reduce water loss
  • Integrate data from multiple systems (network, metering, billing, field data)

NI Water requires a secure, configurable, browser-based SaaS application to support authorised business users in accessing, managing, configuring, reporting on and administering the LMS solution.

NI Water intends to procure a contract for a Managed Service Provider responsible for managing the operation, licencing, implementation, support, and maintenance of NI Water’s LMS.

The LMS solution shall integrate with the agreed NI Water source systems and data feeds.

The Managed Service Provider must ensure that all mandatory requirements are met, tested and approved prior to go-live.

  • How the procedure runs: Please refer to the Call for Tender. Procurement Timetable Stage Description Date 1 Advertise CfT 5th August 2026 2 Submission deadline 22nd September 2026. 2 Supplier Demonstrations & Q&A 7th - 9th October 2026 4 Complete evaluation of submissions 16th October 2026 5 Suppliers informed of ranking following evaluation of CfT Responses and next steps (if applicable) 23rd October 2026 Negotiations and BaFO 6 Dialogue commences with the Supplier(s) as appropriate prior to BaFO request including individual meetings, if required. 26th October 2026 7 BaFO request 2nd November 2026 8 BaFO receipt 6th November 2026 9 Evaluation of BaFO complete 13th November 2026 10 Additional BaFO Cycles complete (if required) 17th December 2026 11 Internal approval process complete 26th January 2027 12 Intent to award letter(s) issued and standstill begins [8 working days- Day one is the day the notice is published] 27th January 2027 13 Award letter issued 10th February 2027 14 Contract Commencement 11th February 2027 15 Full Service Commencement 5th November 2027
  • No preliminary market engagement: Preliminary Market Engagement was undertaken between 23rd-31st July PME notice was published. Reference no as follows :ocds-h6vhtk-067c75.

CPV: IT services: consulting, software development, Internet and support · Public utilities · Water distribution and related services

The lotProcurement structure

single lot · value published
Lot #1Renewal 4 yrsPublished value£10,000,000
Contract period: 11 Feb 2027 – 10 Feb 2031 (4 yrs) · up to 10 Feb 2040 with extensionsValue: £10,000,000 exc. VAT · £12,000,000 inc. VAT
Extensions: This contract includes the following optional extensions: 3 extensions of years each.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: Quality will have a weighting of 70%
  • Price: Price will have a weighting of 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
5 Aug 2026, 16:28 BST
Last source update
5 Aug 2026, 16:28 BST
Award evaluation window
Submission end – 10 Feb 2027
Authority reference
T120
FTS notice number
2026/S 000-074371
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and supportPublic utilitiesWater distribution and related services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-06dcd8 Find a Tender
Contract terms summary

30 days standard terms

How it runs

Please refer to the Call for Tender.

Procurement Timetable

Stage Description Date

1 Advertise CfT 5th August 2026

2 Submission deadline 22nd September 2026.

2 Supplier Demonstrations & Q&A 7th - 9th October 2026

4 Complete evaluation of submissions 16th October 2026

5 Suppliers informed of ranking following evaluation of CfT Responses and next steps (if applicable) 23rd October 2026

Negotiations and BaFO

6 Dialogue commences with the Supplier(s) as appropriate prior to BaFO request including individual meetings, if required. 26th October 2026

7 BaFO request 2nd November 2026

8 BaFO receipt 6th November 2026

9 Evaluation of BaFO complete 13th November 2026

10 Additional BaFO Cycles complete (if required) 17th December 2026

11 Internal approval process complete 26th January 2027

12 Intent to award letter(s) issued and standstill begins [8 working days- Day one is the day the notice is published] 27th January 2027

13 Award letter issued 10th February 2027

14 Contract Commencement 11th February 2027

15 Full Service Commencement 5th November 2027

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
22 Sept 2026, 12:00 BST
Clarification deadline
20 Sept 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

5 Aug 2026 → 11 Feb 2027 · 5 dates
  1. Tender notice published77 days ago
    5 Aug 2026, 16:28 BST
  2. Clarification questions by31 days ago
    20 Sept 2026, 12:00 BST
  3. Submission deadline29 days ago
    22 Sept 2026, 12:00 BST
  4. Today
    21 Oct 2026
  5. Award decision expected byin 113 days
    10 Feb 2027, 23:59 GMT
  6. Contract startsin 113 days
    11 Feb 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    5 Aug 2026, 16:28 BST
    UK4

Contracting authority & participating public bodies

Northern Ireland Water

Contracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations apply GB-PPON: PCZH-7295-JJTZ 40 Old Westland Road, Belfast, Northern Ireland, BT14 6TEContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender