Find a TenderAwardedContract details notice
Published 20 Nov 2025, 11:26 GMT

Official UK procurement notice

LCRCA - Delivery Partner - Supported Employment Quality Framework (SEQF) - Connect to Work

Official notice

Authority: Liverpool City Region Combined Authority (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£11,492,900≈ £3.8m / year · £13,791,480 inc. VAT · 1 value update
Submissions closed 2 Jun 2026awarded 6 Jul 2026
Awarded to The BUSY Group
Contract term 3 yrsends 19 Jul 2029 · up to 20 Jul 2032 with extensions · starts 20 Jul 2026

What is being bought

Published requirement description

The Connect to Work Programme is expected to implement 2 delivery models for support employment support, one through IPS (Individual Placement Support) which will be delivered in house through CA and LA staff, but the LCRCA intends to commission the SEQF (Supported Employment Quality Framework) element of Connect to Work. At peak delivery this will be approximately 1,000 participants per annum across all 6 local authority areas of the city region. It is anticipated that one provider will be able to fulfil this need in terms of volumes and geographical coverage, but this will not be fully understood until the conclusion of the procurement process. Please note we don't have our cost centre set up yet with budget codes, it is in the process of being set up and we have a meeting with finance this week to discuss.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£11,492,900
Contract period: 20 Jul 2026 – 19 Jul 2029 (3 yrs) · up to 20 Jul 2032 with extensionsValue: £11,492,900 exc. VAT · £13,791,480 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: The extension is subject to funding and suppliers delivery performance. The initial contract term is for 3 years. However there is a potential to extend the contract for a further three years if additional funding is secured. The estimated value of the contract is £6,196,900 for a period of three years. The contractor will have targets for registrations in year one and year two with the third year spent provide ongoing support to participants who joined the programme during the second year i.e. up to 12 months for unemployed people and up to 4 months for people in work. Subject to funding approval and the contractor's performance, the SEQF contract may be extended for a further three years of delivery. If an extension is approved the value will be £5,296,000, there will be targets for registrations in year three and year four with year five spent providing ongoing support to participants who joined the programme during the fourth year i.e. up to 12 months for unemployed people and up to 4 months for people in work
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    This information is detailed within the tender documents, via the Merseytravel account on www.the-chest.org ↗

  • Technical & professional ability

    This information is detailed within the tender documents, via the Merseytravel account on www.the-chest.org ↗

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published award criteria (1)
  • Quality
Conditions of participation2
  • Economic & financial standing

    This information is detailed within the tender documents, via the Merseytravel account on www.the-chest.org ↗

  • Technical & professional ability

    This information is detailed within the tender documents, via the Merseytravel account on www.the-chest.org ↗

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
20 Nov 2025, 11:26 GMT
Last source update
26 Aug 2026, 15:09 BST
Award evaluation window
Submission end – 20 Jul 2026
Authority reference
DN804197 / RSN4324881
FTS notice number
2026/S 000-040912
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-05e533 Find a Tender
Contract terms summary

All relevant information regarding this procurement can be located within the published procurement documents on www.the-chest.org ↗

Review and risk notes
Risks

All relevant information regarding this procurement can be located within the published procurement documents on www.the-chest.org ↗

How it was run

Official notice
Submission deadline
2 Jun 2026, 11:00 BST
Clarification deadline
26 May 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This tender will be published via the Merseytravel account on the NorthWest portal The Chest: www.the-chest.org ↗

Timeline

20 Nov 2025 → 26 Aug 2026 · 11 dates
  1. Planning notice published337 days ago
    20 Nov 2025, 11:26 GMT
  2. Market engagement323 days ago
    4 Dec 2025, 23:59 GMT

    We will be hosting 2 market engagement events and these will be held on- line through eventbrite further details below:

  3. Next notice expected291 days ago
    5 Jan 2026, 23:59 GMT
  4. Tender notice published171 days ago
    5 May 2026, 11:22 BST
  5. Clarification questions by150 days ago
    26 May 2026, 12:00 BST
  6. Submission deadline143 days ago
    2 Jun 2026, 11:00 BST
  7. Assessment summaries sent109 days ago
    7 Jul 2026, 00:00 BST
  8. Standstill ends98 days ago
    17 Jul 2026, 23:59 BST
  9. Contract starts96 days ago
    20 Jul 2026, 00:00 BST
  10. Award decision expected by95 days ago
    20 Jul 2026, 23:59 BST
  11. Latest notice published58 days ago
    26 Aug 2026, 15:09 BST

Notice history

11 events · 5 releases on Find a Tender · since 20 Nov 2025
  1. Preliminary market engagement notice published
    20 Nov 2025, 11:26 GMT
    UK2
  2. Preliminary market engagement notice published
    21 Nov 2025, 12:54 GMT
    UK2
  3. Tender notice published
    5 May 2026, 11:22 BST
    UK4
  4. Published value updated to £11,492,900
    5 May 2026, 11:22 BST
    was £1,000,000
  5. Status changed to active
    5 May 2026, 11:22 BST
  6. Procurement method changed
    5 May 2026, 11:22 BST
  7. Deadline published: 2 Jun 2026, 11:00 BST
    5 May 2026, 11:22 BST
  8. Contract award notice published
    7 Jul 2026, 16:06 BST
    UK6
  9. Status changed to complete
    7 Jul 2026, 16:06 BST
  10. Contract signature expected
    20 Jul 2026, 23:59 BST
    scheduled
  11. Contract details notice published
    26 Aug 2026, 15:09 BST
    UK7
Published amendments (1)

The value of the fund was omitted from the original notice , this has now been incorporated within the scope in the notice.

Routine re-releases (5)
  • 2025-11: 2 releases · 20 Nov 2025, 21 Nov 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £11,492,9001 award exc. VAT
Bids received 72 from SMEs
Named bidders 7published on the award notice
Contracts signed 1latest 4 Aug 2026
Awarded toValueDateStatus
The BUSY Group20 Jul 2026 – 19 Jul 2029 · up to 20 Jul 2032Extensions: The extension is subject to funding and suppliers delivery performance. The initial contract term is for 3 years. However there is a potential to extend the contract for a further three years if additional funding is secured. The estimated value of the contract is £6,196,900 for a period of three years. The contractor will have targets for registrations in year one and year two with the third year spent provide ongoing support to participants who joined the programme during the second year i.e. up to 12 months for unemployed people and up to 4 months for people in work. Subject to funding approval and the contractor's performance, the SEQF contract may be extended for a further three years of delivery. If an extension is approved the value will be £5,296,000, there will be targets for registrations in year three and year four with year five spent providing ongoing support to participants who joined the programme during the fourth year i.e. up to 12 months for unemployed people and up to 4 months for people in work£11,492,9006 Jul 2026Awarded

Contracts

  • LCRCA - Delivery Partner - Supported Employment Quality Framework (SEQF) - Connect to Work · The BUSY Group

    Signed
    4 Aug 2026
    Value
    £11,492,900
    Period
    4 Aug 2026 – 3 Aug 2029 · up to 2 Aug 2032 with extensions
    Status
    active
    Extensions
    The extension is subject to funding and suppliers delivery performance. The initial contract term is for 3 years. However there is a potential to extend the contract for a further three years if additional funding is secured. The estimated value of the contract is £6,196,900 for a period of three years. The contractor will have targets for registrations in year one and year two with the third year spent provide ongoing support to participants who joined the programme during the second year i.e. up to 12 months for unemployed people and up to 4 months for people in work. Subject to funding approval and the contractor's performance, the SEQF contract may be extended for a further three years of delivery. If an extension is approved the value will be £5,296,000, there will be targets for registrations in year three and year four with year five spent providing ongoing support to participants who joined the programme during the fourth year i.e. up to 12 months for unemployed people and up to 4 months for people in work.
    4 agreed KPIs: Performance Measure - Registrations · Performance Measure - Participation 6 months (90%) · Performance Measure - Job Outcome …
    • Performance Measure - Registrations, The participant has registered with the programme and met all the LCR SEQF eligibility criteria.
    • Performance Measure - Participation 6 months (90%), The participant has positively engaged with the programme and completed at least 6 months with the programme. This may include a participant with less than 6 months of participation providing the participant left the programme because s/he achieved a job outcome
    • Performance Measure - Job Outcome, The participant has achieved a job outcome i.e. has moved into paid employment which can be confirmed by HMRC PAYE Real Time Earnings (RTE) data.
    • Fidelity Assessment, The Supplier has at least been awarded the Accredited Model Fidelity certification mark following its 12 month assessment. The Supplier has at least been awarded the Good Model Fidelity certification mark following its 12 month assessment. Performance The Supplier has at least been awarded the Accredited Model Fidelity certification mark following its 12 month assessment. Pro The Supplier has at least been awarded the Good Model Fidelity certification mark following its 12 month assessment.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7final-stage tenders23—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Liverpool City Region Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PNDZ-8253-CJJM 1 Mann Island, Liverpool, North West, L3 1BPContact email

Bidders & participating suppliers

7 commercial parties on the notice · 1 awarded
  • E.L.I.T.E. SUPPORTED EMPLOYMENT AGENCY LTDBidder / tendererGB-COH: 02931254GB-PPON: PLDH-9297-PCZX 8 Magden Park, Pontyclun, Wales, CF72 8XT
  • GET SKILLS EMPLOYMENT & TRAINING LTDBidder / tendererGB-COH: 07083531GB-PPON: PCWM-2653-WRMG 16th Floor, Hylo 105 Bunhill Row, London, London, EC1Y 8LZ
  • INGEUS UK LIMITEDBidder / tendererGB-COH: 04320853GB-PPON: PQWB-9993-TBMX Second Floor, 66-68 East Smithfield, London, London, E1W 1AW
  • MAXIMUS UK SERVICES LIMITEDBidder / tendererGB-COH: 09072343GB-PPON: PTZH-8512-MRCL 6th Floor, Russell Square House, 10-12 Russell Square, London, London, WC1B 5EH
  • ROAD TO LOGISTICS C.I.C.Bidder / tendererGB-COH: 10804587GB-PPON: PWMH-2841-YXVZ Access House, Halesfield 17, West Midlands, TF74PW
  • THE GROWTH COMPANY LIMITEDBidder / tendererGB-COH: 02443911GB-PPON: PLRD-7665-DLPV Lee House, Manchester, North West, M1 5JW
  • The BUSY GroupAwarded supplierGB-PPON: PNQZ-2668-XLBX One Bartholomew Close, London, Greater London, London, EC1A 7BLContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure