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AwardedFind a Tender · award

Language Services - Lot 4

Buyer: Ministry of Justice →

BuyerMinistry of Justice
StatusAwarded
DeadlineNot published
ValueValue not published
Published22 Jan 2026

What is being bought

The provision of Quality and Assurance of all Language Services contracts. This provision enables assurance in process and quality for the other Language Services Lots. 

Delivery location

UK

Categories

Education and training services 80000000Education and training services 80000000

Lot details

Quality and Assurance

The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria; Fraud, corruption, and bribery  - 3.75% Information Security - 3.75% Social Value - 10%

Statuscancelled

Award criteria
Mobilisation and Transition — 7.5%
Staff Recruitment, retention, and performance — 3.75%
MoJ Register  — 15%
Interpreter assessments – Planned and Individual  — 15%
Assurance Activity  — 3.75%
Trainee Scheme — 3.75%
Recruitment of Assessors  — 15%
Training and Quality Management — 7.5%
Complaints and Feedback — 7.5%
Stakeholder engagement and continuous improvement   — 3.75%
price — Price Per Quality Point

What is included

ItemCategoryQuantity
4Education and training servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 80. The category anchor is Education and training services (80000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 804,4212 median · 31.9 average (1,983 of 4,421 with a bid count)3.1 average (2,150 of 4,421 with named award suppliers)1 comparable price pairs
Same buyer351 median · 17.6 average (20 of 35 with a bid count)1.8 average (20 of 35 with named award suppliers)Not published
Delivery region: UK1,6971 median · 20.3 average (959 of 1,697 with a bid count)2.1 average (1,043 of 1,697 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Quality and Assurance

Statusactive
Value£12,900,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-04a54f
Latest release ID005963-2026
Latest release timestampThu Jan 22 2026 16:59:50 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
22 Jan 2026award, contract005963-2026
22 Jan 2026award, contract005961-2026
22 Jan 2026award, contract005959-2026
16 Jan 2026award, contract004047-2026
3 Oct 2024tender031661-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "005963-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "4",
        "value": 2,
        "measure": "bids",
        "relatedLot": "4"
      }
    ]
  },
  "date": "2026-01-22T16:59:50Z",
  "ocid": "ocds-h6vhtk-04a54f",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "awards": [
    {
      "id": "005963-2026-1",
      "title": "Quality and Assurance",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-15629",
          "name": "The Language Shop Limited"
        }
      ],
      "relatedLots": [
        "4"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "4",
        "title": "Quality and Assurance",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nFraud, corruption, and bribery  - 3.75%\nInformation Security - 3.75%\nSocial Value - 10%",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation and Transition",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Staff Recruitment, retention, and performance",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "MoJ Register ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Interpreter assessments – Planned and Individual ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Assurance Activity ",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Trainee Scheme",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Recruitment of Assessors ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Training and Quality Management",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Complaints and Feedback",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Stakeholder engagement and continuous improvement  ",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "type": "price",
              "description": "Price Per Quality Point"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "4",
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        "deliveryAddresses": [
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        ],
        "additionalClassifications": [
          {
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            "scheme": "CPV",
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        ]
      }
    ],
    "title": "Language Services - Lot 4",
    "status": "complete",
    "coveredBy": [
      "GPA"
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of Quality and Assurance of all Language Services contracts. This provision enables assurance in process and quality for the other Language Services Lots. ",
    "classification": {
      "id": "80000000",
      "scheme": "CPV",
      "description": "Education and training services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-15629",
      "name": "The Language Shop Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "The Language Shop Limited"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
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      "id": "005963-2026-1",
      "title": "Quality and Assurance",
      "value": {
        "amount": 12900000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005963-2026-1",
      "dateSigned": "2026-01-19T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (5 releases)
22 Jan 2026 · 005963-2026 · award, contract
{
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  },
  "awards": [
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      "title": "Quality and Assurance",
      "status": "active",
      "suppliers": [
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          "name": "The Language Shop Limited"
        }
      ],
      "relatedLots": [
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      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "4",
        "title": "Quality and Assurance",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nFraud, corruption, and bribery  - 3.75%\nInformation Security - 3.75%\nSocial Value - 10%",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation and Transition",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Staff Recruitment, retention, and performance",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "MoJ Register ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Interpreter assessments – Planned and Individual ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Assurance Activity ",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Trainee Scheme",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Recruitment of Assessors ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Training and Quality Management",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Complaints and Feedback",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Stakeholder engagement and continuous improvement  ",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "type": "price",
              "description": "Price Per Quality Point"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
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          }
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        "additionalClassifications": [
          {
            "id": "80000000",
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            "description": "Education and training services"
          }
        ]
      }
    ],
    "title": "Language Services - Lot 4",
    "status": "complete",
    "coveredBy": [
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of Quality and Assurance of all Language Services contracts. This provision enables assurance in process and quality for the other Language Services Lots. ",
    "classification": {
      "id": "80000000",
      "scheme": "CPV",
      "description": "Education and training services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer",
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      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-15629",
      "name": "The Language Shop Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "The Language Shop Limited"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
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      "id": "005963-2026-1",
      "title": "Quality and Assurance",
      "value": {
        "amount": 12900000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005963-2026-1",
      "dateSigned": "2026-01-19T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
22 Jan 2026 · 005961-2026 · award, contract
{
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  },
  "date": "2026-01-22T16:58:48Z",
  "ocid": "ocds-h6vhtk-04a54f",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "awards": [
    {
      "id": "005961-2026-1",
      "title": "Visual and Tactile Communications",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-172410",
          "name": "Clarion Interpreting Limited"
        }
      ],
      "relatedLots": [
        "3"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "3",
        "title": "Visual and Tactile Communications",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nInformation Security - 3.75%\nSocial Value - 10%",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation and Transition",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Booking Service – Development, Implementation and Maintenance ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Delivery of Bookings",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Staff recruitment, retention and performance",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Supplier Telephone Helpdesk",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Complaints and Feedback",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Stakeholder engagement and Continuous Improvement",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Interpreter Recruitment",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Training and Quality Management",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Fraud, Corruption and Bribery",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "type": "price",
              "description": "Price Per Quality Point"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Language Services - Lot 3",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of Visual and Tactile Communications including face to face, and video interpreting services. This Lot will enable communication to take place between Deaf, Deafblind and others requiring support.",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-172410",
      "name": "Clarion Interpreting Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Leeds",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Clarion Interpreting Limited"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "005961-2026-1",
      "title": "Visual and Tactile Communications",
      "value": {
        "amount": 10900000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005961-2026-1",
      "dateSigned": "2026-01-21T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
22 Jan 2026 · 005959-2026 · award, contract
{
  "id": "005959-2026",
  "tag": [
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    "contract"
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  "bids": {
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      {
        "id": "2",
        "value": 4,
        "measure": "bids",
        "relatedLot": "2"
      }
    ]
  },
  "date": "2026-01-22T16:57:46Z",
  "ocid": "ocds-h6vhtk-04a54f",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "awards": [
    {
      "id": "005959-2026-1",
      "title": "Secondary Spoken Interpreting",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-172409",
          "name": "Translate UK Limited"
        }
      ],
      "relatedLots": [
        "2"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "2",
        "title": "Secondary Spoken Interpreting",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nInformation Security - 3.75%\nSocial Value - 10%",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation and Transition",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Booking Service – Development, Implementation and Maintenance ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Delivery of Bookings",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Staff recruitment, retention and performance",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Supplier Telephone Helpdesk",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Complaints and Feedback",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Stakeholder engagement and Continuous Improvement",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Interpreter Recruitment",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Training and Quality Management",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Fraud, Corruption and Bribery",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "type": "price",
              "description": "Price Per Quality Point"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Language Services - Lot 2",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of spoken language interpreting including face to face, and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-172409",
      "name": "Translate UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Halifax",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Translate UK Limited"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "005959-2026-1",
      "title": "Secondary Spoken Interpreting",
      "value": {
        "amount": 17900000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "005959-2026-1",
      "dateSigned": "2026-01-16T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
16 Jan 2026 · 004047-2026 · award, contract
{
  "id": "004047-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-01-16T16:05:43Z",
  "ocid": "ocds-h6vhtk-04a54f",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "awards": [
    {
      "id": "004047-2026-1",
      "title": "Primary Spoken Interpreting",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-171644",
          "name": "thebigword Group Holdings Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "1",
        "title": "Primary Spoken Interpreting",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nInformation Security - 3.75%\nSocial Value - 10%",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Mobilisation and Transition",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Booking Service – Development, Implementation and Maintenance ",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Delivery of Bookings",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Staff recruitment, retention and performance",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Supplier Telephone Helpdesk",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Complaints and Feedback",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Stakeholder engagement and Continuous Improvement",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "name": "Interpreter Recruitment",
              "type": "quality",
              "description": "15%"
            },
            {
              "name": "Training and Quality Management",
              "type": "quality",
              "description": "7.5%"
            },
            {
              "name": "Fraud, Corruption and Bribery",
              "type": "quality",
              "description": "3.75%"
            },
            {
              "type": "price",
              "description": "Price Per Quality Point"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Language Services Lot 1",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The provision of spoken language interpreting including face to face, telephone and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "email": "Elise.Ballantyne@justice.gov.uk"
      }
    },
    {
      "id": "GB-FTS-171644",
      "name": "thebigword Group Holdings Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Leeds",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "thebigword Group Holdings Limited"
      }
    },
    {
      "id": "GB-FTS-66",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "004047-2026-1",
      "title": "Primary Spoken Interpreting",
      "value": {
        "amount": 208700000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "004047-2026-1",
      "dateSigned": "2025-12-17T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
3 Oct 2024 · 031661-2024 · tender
{
  "id": "031661-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-10-03T11:08:01+01:00",
  "ocid": "ocds-h6vhtk-04a54f",
  "buyer": {
    "id": "GB-FTS-6365",
    "name": "Ministry of Justice"
  },
  "tender": {
    "id": "ocds-h6vhtk-04a54f",
    "lots": [
      {
        "id": "1",
        "title": "The Provision of Language Services - Spoken Languages (Primary)",
        "value": {
          "amount": 247527861,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "Initial period of four years with extension options of one plus one plus one (4+1+1+1)"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Face to face and remote interpreting for spoken languages. Additional information: Estimated potential value of the contract - £247,527,861.00 - £310,036,237.95",
        "contractPeriod": {
          "startDate": "2026-10-05T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "4",
        "title": "The Provision of Language Services - Quality and Assurance",
        "value": {
          "amount": 4395566,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "An initial period of four years with extension options of one plus one plus one (4+1+1+1)."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Quality and Assurance of Language Services. Additional information: Estimated potential value of the contract - £4,395,566.00 - £8,072,529.35",
        "contractPeriod": {
          "startDate": "2026-10-05T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "The Provision of Language Services - Spoken Languages (Secondary)",
        "value": {
          "amount": 3625000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "An initial period of two years with extension options of up to five further years in one or more extensions (2+1+1+1+1+1)."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Face to face and remote interpreting for spoken languages. Additional information: Estimated potential value of the contract - £3,625,000.00 - £7,301,963.35",
        "contractPeriod": {
          "startDate": "2026-10-05T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "3",
        "title": "The Provision of Language Services - Visual and Tactile",
        "value": {
          "amount": 14199624,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "An initial period of four years with extension options of one plus one plus one (4+1+1+1)."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Face to face and remote interpreting for BSL and visual and tactile communication. Additional information: Estimated potential value of the contract - £14,199,624.00 - £17,876,587.35",
        "contractPeriod": {
          "startDate": "2026-10-05T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "4",
        "relatedLot": "4",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72225000",
            "scheme": "CPV",
            "description": "System quality assurance assessment and review services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "3",
        "relatedLot": "3",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "The Provision of Language Services",
    "value": {
      "amount": 269748051,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2024-11-28T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "awardPeriod": {
      "startDate": "2024-11-28T12:00:00Z"
    },
    "description": "The Ministry of Justice (MoJ) is running a procurement exercise for the delivery of Language Services. The services are available to the Ministry of Justice, its executive agencies and its arm's length bodies. The scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and  assurance of all language services.",
    "tenderPeriod": {
      "endDate": "2024-11-28T12:00:00Z"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "reviewDetails": "Ministry of Justice will incorporate a minimum 10 calendar day Standstill Period following electronic notification (minimum of 15 calendar days for any other means of communication) to unsuccessful applicants of the award decision. \nCommunications should be made through the Ministry of Justice eSourcing portal.",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 540
      }
    },
    "submissionMethod": [
      "electronicSubmission",
      "written"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://ministryofjusticecommercial.bravosolution.co.uk",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-6365",
      "name": "Ministry of Justice",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "countryName": "United Kingdom",
        "streetAddress": "102 Petty France"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/ministry-of-justice",
        "classifications": [
          {
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE",
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Ministry of Justice"
      },
      "contactPoint": {
        "url": "https://ministryofjusticecommercial.bravosolution.co.uk",
        "name": "Elise Ballantyne",
        "email": "elise.ballantyne@justice.gov.uk",
        "telephone": "+44 02033343555"
      }
    },
    {
      "id": "GB-FTS-25734",
      "name": "The High Court of England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, Strand"
      },
      "identifier": {
        "legalName": "The High Court of England and Wales"
      }
    }
  ],
  "language": "en",
  "description": "Estimated potential total value of the contracts  - £269,748,051 - £343,287,318",
  "initiationType": "tender"
}