K280022574 tender_6262 - ServiceNow Managed Services 2025

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      }
    ],
    "title": "K280022574 tender_6262 - ServiceNow Managed Services 2025",
    "value": {
      "amount": 10000000,
      "currency": "GBP",
      "amountGross": 12000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "All documents will be provided via the Jaggaer portal."
      },
      {
        "id": "011138-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/011138-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-03-25T14:12:22Z"
      }
    ],
    "procedure": {
      "features": "Stage One: Participation:\n1. Publish Tender Notice, providing access to the Requests to Participate document via DVSA Jaggaer portal.\n2. Recieve Requests to Participate from interested suppliers.\n3. Assess responses against conditions of participation, exclusions and objective criteria to limit suppliers.\n4. Inform Suppliers not invited to participate further.\n5. Invite remaining Suppliers to submit final tenders.\nStage Two: Evaluate: \n1. Recieve final tenders.\n2. Evaluate final tenders and determine Most Advantageous Tender (MAT).\nStage Three: Award:\n1. Inform Suppliers of the outcome and issue assessment summaries.\n2. Publish Contract Award Notice.\n3. Following standstill enter into the contract with the winning Supplier.\n4. Publish contract details notice."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2027-01-20T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2025-07-16T23:59:59+01:00"
    },
    "description": "DVSA is seeking a managed services provider for Incident Management, Hardware Asset Management, Software Asset Management, Problem Management, Change Management, Service Management, Security Operations and Vulnerability Response. Our goals are to ensure timely resolution of incidents with minimal disruption.",
    "enquiryPeriod": {
      "endDate": "2025-04-11T12:00:00+01:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Requests to Participate must be submitted via the Jaggaer portal. To participate in the opportunity, you must first register on the portal. You can do this by clicking the grey “click here to register!” button on the link above and following the instructions. You will then be able to access the opportunity document - the PQQ code is: pqq_557. \nhttps://dft.app.jaggaer.com/ \nPlease note that you will require a DUNS number (Dun and Bradstreet) to register. If you do not know your number access the following link to find it: \nhttps://www.dnb.co.uk/duns-number/lookup.html, click on the D-U-N-S number section. If a DUNS number is not found, there is guidance on how to acquire one in the same place. \nShould you have any technical issue registering on the system please contact the Jaggaer Helpdesk in the first instance: \nPhone: 0800 069 8630 \nhelp_uk@jaggaer.com",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-04-21T23:59:00+01:00"
  },
  "parties": [
    {
      "id": "GB-PPON-PTMM-2614-YJDV",
      "name": "Driver and Vehicle Standards Agency",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK11",
        "country": "GB",
        "locality": "Bristol",
        "postalCode": "BS5 0DA",
        "countryName": "United Kingdom",
        "streetAddress": "Berkeley House, Croydon Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PTMM-2614-YJDV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "dstcommercial@dvsa.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "noEngagementNoticeRationale": "In accordance with official guidance, a preliminary market engagement notice is not required as DVSA published an FTS PIN under PCR 2015 on 14th February 2025. Procurement identifier (OCID): ocds-h6vhtk-04e1fa"
  },
  "initiationType": "tender"
}