Find a TenderAwarded
Published 6 Jun 2023, 16:39 BST

Official UK procurement notice

K280022080 -ServiceNow Managed Services

Official notice

Authority: Driver and Vehicle Standards Agency (Central government)·Consortium: 2 public authorities

ServicesRestricted procedure
Sectors: IT Services & Software (72) Delivery: UK
Awarded value£1,837,977published contract · exc. VAT
Awarded 28 Jun 2023
Awarded to FlyForm Ltd.2 awards

What is being bought

Published requirement description

The scope of this requirement extends to, but is not limited to, the

following:

Managed Service

User Services Managed Service

Security Operations Managed Service

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1The scope of this requirement extends to, but is not limited to, theAwarded

The scope of this requirement extends to, but is not limited to, the

following;

User Services Managed Service, Security Operations Managed Service, CMDB (Phases 2 and 3) CIM Implementation, Security operations development, CMDB Development, LCIE, Other development work that may arise during contract term.

Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Jun 2023, 16:39 BST
Last source update
21 Jul 2023, 15:09 BST
FTS notice number
2023/S 000-021158
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03d421 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

This procurement has been conducted is in line with regulation 32 2(b)(ii) of Public Contracts Regulations (PCR) 2015.

2(b)(ii)competition is absent for technical reasons:

We have complex projects in flight with Flyform (ITAM project Phase 1 and CMDB Phase 2 and 3) which are technically complex. Flyform have been working on these for over a year and the phase 2 and 3 will continue into Year 2 of the STA contract. Changing supplier at this time would pose serious risk and delays to project deliverables which are directorate objectives.

Service Now has now been selected as a strategic government technology which has resulted in an uptake in demand to what was originally forecasted, business areas are considering Service Now for digitalisation of non-IT processes. As a result, the previous contract value reached its limit and a new contract is needed.

Notice history

2 events · 2 releases on Find a Tender · since 21 Jul 2023
  1. Procurement method changed
    21 Jul 2023, 15:09 BST
  2. Buyer details updated
    21 Jul 2023, 15:09 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,837,9771 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 1
Contracts signed 2latest 28 Jun 2023
Awarded toValueDateStatus
FlyForm Ltd.SMESubcontracting: declared£1,837,977 †same award published again · counted once—Awarded
FlyForm Ltd.SMESubcontracting: declared£1,837,977 †—Awarded

Contracts

  • Contract 021158-2023-K280022080-1 · FlyForm Ltd.SME

    Signed
    28 Jun 2023
    Value
    £1,837,977
    Status
    active
  • Contract 016046-2023-1 · FlyForm Ltd.SME

    Signed
    1 Jun 2023
    Value
    £1,837,977
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
The scope of this requirement extends to, but is not limited to, the1bids———
Whole notice———£1,837,977 – £1,837,977

Contracting authority & participating public bodies

2 public bodies on the notice

DVSA

Contracting authorityCentral GovernmentNational or federal agency/officeGeneral public services Swansea, UKContact email

Consortium members and other public bodies

  • Driver and Vehicle Standards AgencyContracting authorityCentral purchasing bodyReview bodyNational or federal agency/officeGeneral public services Bristol, UKContact email

Dispute resolution & review bodies

Bidders & participating suppliers

2 commercial parties on the notice
  • FlyForm LtdAwarded supplier Cardiff, UK
  • FlyForm Ltd.Awarded supplier Capital Tower, Greyfriars Road, Cardiff, UK, CF103AG

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.