Find a TenderAwarded
Published 17 Jan 2025, 14:05 GMT

Official UK procurement notice

Jigsaw Homes Group - Alarm Monitoring Services

Official notice

Authority: Jigsaw Homes Group Limited

ServicesOpen procedure
Published estimate£850,000exc. VAT52.3% below published estimate
Submissions closed 17 Feb 2025awarded 26 Jun 2025
Awarded to PPP Taking Care Limited

What is being bought

Published requirement description

The scope of the Contract is the provision of Alarm Monitoring Services to Jigsaw Homes Group properties.

  • Recurrence: Subject to take up of extension options 5 (five) years from contract commencement.

CPV: Alarm-monitoring services

The lotProcurement structure

single lot · no lot value published
Lot #1The scope of the Contract is the provision of Alarm Monitoring Services to Jigsaw…AwardedRenewal

The scope of the Contract is the provision of Alarm Monitoring Services to Jigsaw Homes Group properties.

There are 2 current arrangements in place:

1.Alarm Monitoring Services to Jigsaw Homes Tameside and Jigsaw Jomes Midlands. A single contract is in place with an expiry date of 31st July 2025

2.Alarm Monitoring Services to Jigsaw Homes North. A rolling arrangement is in place with a single provider

The key statistics of the Alarm Monitoring Services are:

•Tameside – 24 schemes and 589 connections

•Midlands – 21 schemes and 1,055 connections

•North – 102 schemes and 2,530 connections

Jigsaw is currently 70% through a programme of upgrading social alarm equipment to a digitally ready product in block schemes and replacing hardwired systems to dispersed alarms in standalone properties.

Further details regarding scheme locations, kit types, staffing hours and call volumes and are set out in the Specification

The Contract will last for an initial period of 3 years, with an option to extend at Jigsaw’s discretion for up to 2 additional years, giving a total potential term of 5 years.

The Contract will commence in August 2025.

A single provider will be appointed. The Contract will not be divided into separate lots. Additional information: To respond to this opportunity please click here: www.delta-esourcing.com/respond/XQ672GBQRD ↗

Delivery: North West · Greater Manchester
Extensions: Subject to take up of extension options 5 (five) years from contract commencement.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Subject to take up of extension options 5 (five) years from contract commencement.
First published
17 Jan 2025, 14:05 GMT
Last source update
8 Aug 2025, 12:05 BST
Award evaluation window
17 Feb 2025 – …
Authority reference
JIG/ALARMON/2024
FTS notice number
2025/S 000-047221
Classification (CPV)
Alarm-monitoring services
Delivery area
North West (UKD3)
Official registry OCID
ocds-h6vhtk-04d43e Find a Tender
Review and risk notes
Review procedure

Jigsaw Homes Group will enter into this contract following a minimum 10 day calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 (SI 2015/102) (as amended) (the Regulations) provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to bring proceedings in the High Court. Any such proceedings must be brought within the limitation period specified by the Regulations according to the remedy sought.

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=972039154 GO Reference: GO-202588-PRO-31764970

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
17 Feb 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
17 Feb 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Feb 2025 → 8 Aug 2025 · 3 dates
  1. Submission deadline
    17 Feb 2025, 12:00 GMT
  2. Bids opened
    17 Feb 2025, 12:00 GMT
  3. Notice published
    8 Aug 2025, 12:05 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    8 Aug 2025, 12:05 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £405,6851 contract exc. VAT
Bids received 5
Contracts signed 1latest 26 Jun 2025
Awarded toValueDateStatus
PPP Taking Care Limited£405,685 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids———

Contracting authority & participating public bodies

Jigsaw Homes Group Limited

Contracting authorityBody governed by public lawHousing and community amenities Cavendish 249, Cavendish Street, Ashton-under-Lyne, North West, OL6 7ATContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The High Court of England and WalesReview body London

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria