Official UK procurement notice
ITSM Toolset · UK public procurement notice
Authority: UNIVERSITY OF MANCHESTER (Education)
What is being bought
Published requirement descriptionRenewal of existing ITSM toolset
CPV: Software package and information systems
The lotProcurement structure
single lot · no lot value publishedLot #1ITSM ToolsetAwarded
Procedure terms & legal framework
From the official record- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 2 Dec 2022, 14:03 GMT
- Last source update
- 2 Dec 2022, 14:03 GMT
- Authority reference
2022/1961/ITSM/CC/JL- FTS notice number
2022/S 000-034203- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-038a3bFind a Tender
- Why no open competition
The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons
- Published justification
During the discovery and requirements gathering phase recently completed by the University, it has become clear that the specific challenges the university are trying to solve are not solely toolset related, in fact there are considerable practice and process issues resulting in the University of Manchester not being sufficiently mature enough in its Service Management practises to introduce a new toolset at this moment in time.
It is anticipated this work will take approximately 24 months, following which the University may return to the market once internal process issues, challenges and required levels of maturity have been addressed.
Therefore, the university will continue with the current incumbent solution, Ivanti, for a period of 2 years with an optional one year extension, and will concentrate efforts on improving processes and services that are provided to its customers.
- Review procedure
The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.
Applicants who are unsuccessful shall be informed by the authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful.
- If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must generally be brought within 3 months.
- If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages.
- If the contract has been entered into the court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the authority to pay a fine, and/or order that the duration of the contract is shortened.
The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| IVANTI UK LIMITED | £500,000 † | — | Awarded |
Contracts
ITSM Toolset · IVANTI UK LIMITED
- Signed
- 7 Nov 2022
- Value
- £500,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- The High Court of Justice of EnglandReview body
- The University of ManchesterReview contact point
Bidders & participating suppliers
1 commercial party on the notice- Ivanti UK LimitedAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.