TenderlineUK
Procurement Intelligence
Search
Find a TenderAdministrative changeContract change notice
Published 16 Apr 2025, 12:36 BST

This notice announces an administrative change to an existing contract or market (a contract change notice). No new tender or admission is opened here; see the linked notices below for the original opportunity.

Official UK procurement notice

ITSM Service Renewal · UK public procurement notice

Official notice

Authority: Liverpool City Region Combined Authority (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: North West (UKD7)
Published estimate£840,000≈ £280k / year · £840,000 inc. VAT
Submissions closed 16 May 2025awarded 30 Sept 2025
Awarded to Alemba Ltd
Contract term 3 yrsends 31 Aug 2028 · up to 31 Aug 2032 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

The Liverpool City Region Combined Authority (LCRCA) holds a contract with a service provider for an ITSM service that is due for renewal in September 2025.

This project aims to identify and procure a suitable solution for delivery of a future service.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£840,000
Contract period: 1 Sept 2025 – 31 Aug 2028 (3 yrs) · up to 31 Aug 2032 with extensionsValue: £840,000 exc. VAT · £840,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Two optional 24-month extensions
72000000 IT services: consulting, software development, Internet and support

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Quality: 80%
  • Cost: 20%
Published award criteria (2)
  • Quality
  • Cost
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Administrative change
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Apr 2025, 12:36 BST
Last source update
20 Jul 2026, 10:46 BST
Award evaluation window
Submission end – 31 Jul 2025
Authority reference
DN770620
FTS notice number
2025/S 000-015532
Latest notice
Contract change notice (UK10)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-0503f7 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
16 May 2025, 11:00 BST
Clarification deadline
9 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The procurement documents are available for unrestricted and full direct access, free of charge, at: procontract.due-north.com/Advert ↗

Timeline

16 Apr 2025 → 20 Jul 2026 · 6 dates
  1. Tender notice published
    16 Apr 2025, 12:36 BST
  2. Clarification questions by
    9 May 2025, 12:00 BST
  3. Submission deadline
    16 May 2025, 11:00 BST
  4. Award decision expected by
    31 Jul 2025, 23:59 BST
  5. Contract starts
    1 Sept 2025, 00:00 BST
  6. Latest notice published92 days ago
    20 Jul 2026, 10:46 BST

Notice history

8 events · 6 releases on Find a Tender · since 16 Apr 2025
  1. Tender notice published
    16 Apr 2025, 12:36 BST
    UK4
  2. Tender notice published
    16 Apr 2025, 12:39 BST
    UK4
  3. Tender notice published
    17 Apr 2025, 07:46 BST
    UK4
  4. Tender notice published
    17 Apr 2025, 07:54 BST
    UK4
  5. Contract details notice published
    1 Oct 2025, 07:26 BST
    UK7
  6. Status changed to complete
    1 Oct 2025, 07:26 BST
  7. Contract change notice published
    20 Jul 2026, 10:46 BST
    UK10
  8. Contract change proposed
    27 Jul 2026, 23:59 BST
    Additional goods, services or works: this additional cost relates to additional licenses required due to an increase in internal resource using the software.
Published amendments (3)

No changes

Updated information

Updated submission information

Routine re-releases (6)
  • 2025-04: 3 releases · 16 Apr 2025, 17 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £172,6981 contract exc. VAT
Contracts signed 1latest 30 Sept 2025
Awarded toValueDateStatus
Alemba LtdSME£172,698 †—Awarded

Contracts

  • Contract 1 · Alemba LtdSME

    Signed
    30 Sept 2025
    Value
    £172,698
    Period
    30 Sept 2025 – 30 Sept 2028 · up to 30 Sept 2032 with extensions
    Status
    active
    Extensions
    Optional 2-year extension (and further 2-year extension if opted for).
    • Change proposed 27 Jul 2026 Additional goods, services or works: this additional cost relates to additional licenses required due to an increase in internal resource using the software., new value £208,851

Contracting authority & participating public bodies

Liverpool City Region Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PNDZ-8253-CJJM 1 Mann Island, Liverpool, North West, L3 1BPContact email

Bidders & participating suppliers

1 commercial party on the notice
  • ALEMBA LIMITEDAwarded supplierGB-COH: 06322945GB-PPON: PHCQ-2676-QQYN Salisbury House, Cambridge, East of England, CB1 2LAContact email

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure

  • Contract change notice contractContract change noticeUK10Contract change notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender