IT087 - CRM Solution for Marketing

{
  "id": "005226-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-03-15T18:32:02Z",
  "ocid": "ocds-h6vhtk-029bdb",
  "buyer": {
    "id": "GB-FTS-8825",
    "name": "Birmingham City University"
  },
  "tender": {
    "id": "ocds-h6vhtk-029bdb",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "Contract Term - 3+1+1 years"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "Birmingham City University uses a customer relationship management (CRM) system to communicate with prospective students, regularly sending content and information to those for whom it has contact details. Our current system is set to be discontinued in July 2022.   \nThis tender process aims to secure a new and more sophisticated system, which will significantly extend our current capacity to communicate with, and nurture the interest of, prospective students of all kinds – early enquirers, registrants and attendees of open days, as well as applicants. The system would be applicable to Home, International, UG and PG (including PGR) markets.",
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "UNITED KINGDOM"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "IT087 - CRM Solution for Marketing",
    "value": {
      "amount": 1,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 1
      },
      "hasFrameworkAgreement": true
    },
    "description": "Birmingham City University (BCU) uses a customer relationship management (CRM) system to communicate with prospective students, regularly sending content and information to those for whom it has contact details. \nThis tender process aims to secure a new and more sophisticated system, which will significantly extend our current capacity to communicate with, and nurture the interest of, prospective students of all kinds – early enquirers, registrants and attendees of open days, as well as applicants. The system would be applicable to Home, International, UG and PG (including PGR) markets.",
    "secondStage": {
      "invitationDate": "2021-05-10T00:00:00+01:00"
    },
    "tenderPeriod": {
      "endDate": "2021-04-14T12:00:00+01:00"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72212480",
      "scheme": "CPV",
      "description": "Sales, marketing and business intelligence software development services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "written"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-8825",
      "name": "Birmingham City University",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Birmingham",
        "postalCode": "B4 7BD",
        "countryName": "United Kingdom",
        "streetAddress": "Joseph Priestley Building, Cardigan Street"
      },
      "details": {
        "url": "https://www.bcu.ac.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Higher Education"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "Birmingham City University"
      },
      "contactPoint": {
        "url": "https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-Sales%2C-marketing-and-business-intelligence-software-development-services./MXCN6944B5",
        "email": "jamie.cupper@bcu.ac.uk",
        "telephone": "+44 1213317677"
      }
    },
    {
      "id": "GB-FTS-8826",
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WS2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "details": {
        "url": "https://www.bcu.ac.uk/"
      },
      "identifier": {
        "legalName": "Royal Courts of Justice"
      },
      "contactPoint": {
        "telephone": "+44 1213317677"
      }
    }
  ],
  "language": "en",
  "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-Sales%2C-marketing-and-business-intelligence-software-development-services./MXCN6944B5\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/MXCN6944B5\n GO Reference: GO-2021315-PRO-17931575",
  "initiationType": "tender"
}