Official UK procurement notice
IT Service Management · UK public procurement notice
Authority: Police, Fire and Crime Commissioner for Northamptonshire (Police & fire)
What is being bought
Published requirement descriptionNorthamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers.
The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.
The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.
The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
CPV: Database and operating software package · Inventory management software package · Operating systems · Software package and information systems
The lotProcurement structure
single lot · value publishedProcedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 10 May 2024, 10:49 BST
- Last source update
- 30 May 2024, 17:04 BST
- Award evaluation window
- 3 Jun 2024 – …
- Authority reference
OPFCC Northamptonshire- FTS notice number
2024/S 000-016941- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-045883Find a Tender
How it was run
Official notice- Submission deadline
- 3 Jun 2024, 13:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 3 Jun 2024, 13:00 BST
Timeline
30 May 2024 → 3 Jun 2024 · 3 dates- Notice published30 May 2024, 17:04 BST
- Submission deadline3 Jun 2024, 13:00 BST
- Bids opened3 Jun 2024, 13:00 BST
Notice history
3 releases on Find a TenderPublished amendments (2)
Bidders response date changed to 10th June 2024.
New tender submission date.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- PFCC for NorthamptonshireReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.