IT Service Desk System · UK public procurement notice

Official notice

Authority: Muir Group Housing Association Limited (Housing)

Below threshold - without competition

Sectors: IT Services & Software (72) Delivery: UK

Awarded value£48,385published contract · inc. VAT

Awarded 31 Oct 2025no call for competition

Awarded to Vivantio Limited

What is being bought

Published requirement description

Continuation of service with Vivantio for IT service desk system provision.

3 year contract awarded with review date set for 2027 to investigate re-procurement options.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: UK

72000000 IT services: consulting, software development, Internet and support

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 31 Oct 2025, 16:47 GMT
Last source update: 31 Oct 2025, 16:47 GMT
FTS notice number: 2025/S 000-070247
Latest notice: Contract details notice (UK7)
Delivery area: UK
Official registry OCID: ocds-h6vhtk-05d874 Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
31 Oct 2025, 16:47 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £48,3851 contract inc. VAT; no net value published

Contracts signed 1latest 31 Oct 2025

Awarded to	Value	Date	Status
Vivantio LimitedSME	£48,385 inc. VAT †	—	Awarded

Contracts

Contract 1 · Vivantio LimitedSME
Signed
31 Oct 2025
Value
£48,385 inc. VAT
Period
1 Nov 2025 – 31 Oct 2028
Status
active

Contracting authority & participating public bodies

MUIR GROUP HOUSING ASSOCIATION LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: IP18632R · GB-PPON: PYTY-7196-PLQP 80 Lightfoot Street, Chester, North West, CH2 3ALContact email

Bidders & participating suppliers

1 commercial party on the notice

Vivantio LimitedAwarded supplier Redwood House Brotherswood Court, Almondsbury, Bristol, South West, BS32 4QWContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender31 Oct 2025, 16:47 GMT