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Find a TenderAwardedContract details notice
Published 13 May 2025, 13:27 BST

Official UK procurement notice

IT Managed Service Provider

Official notice

Authority: Pool Re Services Limited (Public body)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Budget not disclosed£0exc. VAT
Submissions closed 9 Jun 2025awarded 16 Oct 2025
Awarded to BZB IT LTD
Contract term 2 yrsends 30 Nov 2027 · up to 30 Nov 2030 with extensions · starts 1 Dec 2025

What is being bought

Published requirement description

IT Managed Service to support a transformational approach to service delivery.

  • The authority expects to re-tender this requirement around 30 Apr 2027, 23:59 BST.
  • How the procedure runs: Pool Re are issuing this Tender Notice to commence the first stage of this procurement, via a Procurement Specific Questionnaire with accompanying Conditions of Participation. Upon completion, a shortlisted selection of suppliers will be invited to the Invitation to Tender stage. The ITT stage will include a written submission, followed by a Supplier Presentation stage. Further details on down-selection between stages are included in the tender documents.
  • No preliminary market engagement: Pool Re determined that preliminary market engagement was not necessary for this procurement. The requirements were sufficiently clear, and market conditions were well understood, allowing for a competitive tender process without prior engagement. A desktop market analysis was completed before publication.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEPublished value£0
Contract period: 1 Dec 2025 – 30 Nov 2027 (2 yrs) · up to 30 Nov 2030 with extensions
Delivery: UKEligibility: SME eligible
Extensions: Pool Re may require, in its absolute discretion, the service provider to provide additional related services and/or expand services during the lifetime of the contract to meet future changes in demands or new initiatives. · The Buyer may extend the Contract for up to three additional periods of up to 12 Months by giving not less than 6 Months’ notice in writing to the Supplier (a) prior to the Expiry Date, in respect of the first such extension, and (b) prior to the end of the first extension, in respect of the second such extension. The Conditions of the Contract shall apply throughout any such extended period. The Buyer may choose that an extension shall apply to only part of the Services, in which case the Charges shall be reduced pro rata.Second stage: 5–null candidates invited to tender
72000000 IT services: consulting, software development, Internet and support

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Technical: Tenders will be evaluated on a price-per-quality-point (PQP) approach. This means the Tenderer offering the best ratio of high service quality versus price will rank higher
  • Commercial: Tenders will be evaluated on a price-per-quality-point (PQP) approach. This means the Tenderer offering the best ratio of high service quality versus price will rank higher

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 30 Apr 2027
First published
13 May 2025, 13:27 BST
Last source update
19 Jan 2026, 12:44 GMT
Award evaluation window
Submission end – 29 Sept 2025
Authority reference
PRE00272
FTS notice number
2025/S 000-020836
Latest notice
Contract details notice (UK7)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0511f9 Find a Tender
How it runs

Pool Re are issuing this Tender Notice to commence the first stage of this procurement, via a Procurement Specific Questionnaire with accompanying Conditions of Participation.

Upon completion, a shortlisted selection of suppliers will be invited to the Invitation to Tender stage.

The ITT stage will include a written submission, followed by a Supplier Presentation stage.

Further details on down-selection between stages are included in the tender documents.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Requests to participate (first stage)
9 Jun 2025, 14:00 BST
Submission deadline
9 Jun 2025, 14:00 BST
Clarification deadline
28 May 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

poolre.ukp.app.jaggaer.com ↗ Supplier Registration: In order to access the opportunity please access Pool Re’s eSourcing Portal poolre.ukp.app.jaggaer.com ↗ and complete the Supplier Registration

Ensure you Complete Registration Data by answering all required questions marked with an asterisk.

To Access the SQ - express an interest through the tab PQQs Open to All Suppliers, this will then move the PQQ to My PQQs List. To express an interest in Open Opportunities, please use PQQs Open to All Suppliers.

To Access the ITTs – express an interest through the tab ITTs Open to All Suppliers, this will then move the ITT to My ITTs List. To express interest in Open Opportunities, please use ITTs Open to All Suppliers.

Timeline

13 May 2025 → 19 Jan 2026 · 8 dates
  1. Tender notice published
    13 May 2025, 13:27 BST
  2. Clarification questions by
    28 May 2025, 14:00 BST
  3. Submission deadline
    9 Jun 2025, 14:00 BST
  4. Award decision expected by390 days ago
    29 Sept 2025, 23:59 BST
  5. Assessment summaries sent374 days ago
    16 Oct 2025, 00:00 BST
  6. Contract starts328 days ago
    1 Dec 2025
  7. Standstill ends283 days ago
    14 Jan 2026, 23:59 GMT
  8. Latest notice published279 days ago
    19 Jan 2026, 12:44 GMT

Notice history

7 events · 3 releases on Find a Tender · since 13 May 2025
  1. Tender notice published
    13 May 2025, 13:27 BST
    UK4
  2. Contract award notice published
    2 Jan 2026, 11:22 GMT
    UK6
  3. Status changed to complete
    2 Jan 2026, 11:22 GMT
  4. Procurement method changed
    2 Jan 2026, 11:22 GMT
  5. Buyer details updated
    2 Jan 2026, 11:22 GMT
  6. Contract signature expected
    16 Jan 2026, 23:59 GMT
    scheduled
  7. Contract details notice published
    19 Jan 2026, 12:44 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £295,3861 award exc. VAT
Bids received 44 from SMEs
Contracts signed 1latest 16 Jan 2026
Awarded toValueDateStatus
BZB IT LTD18 Jan 2026 – 17 Jan 2028 · up to 17 Jan 2031Extensions: May extend the Contract for up to three (3) additional periods of up to 12 months£295,38616 Oct 2025Awarded

Contracts

  • IT Managed Service Provider · BZB IT LTD

    Signed
    16 Jan 2026
    Value
    £295,386
    Period
    18 Jan 2026 – 17 Jan 2028 · up to 17 Jan 2031 with extensions
    Status
    active
    Extensions
    May extend the Contract for up to three (3) additional periods of up to 12 months

    No agreed KPIs: Not applicable to post the KPIs as the contract value is under £5 million.

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders · 6 at stage one40—

Contracting authority & participating public bodies

2 public bodies on the notice

POOL RE SERVICES LIMITED

Contracting authorityPublic authority - sub-central governmentPublic authority - central government GB-COH: 13679394 · GB-PPON: PMWL-1715-XLYD 47 King William Street, Equitable House, London, London, EC4R 9AFContact email

Bidders & participating suppliers

1 commercial party on the notice
  • BZB IT LTDAwarded supplierGB-COH: 11360738GB-PPON: PNQB-6268-PXRR 4 Kelso Place, Bath, South West, BA1 3AUContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender