Find a TenderCancelledProcurement termination notice
Published 14 May 2025, 13:43 BST

Official UK procurement notice

IT Managed Service Provider

Official notice

Authority: Thrive (Public body)

ServicesCompetitive flexible procedureAbove threshold
Published estimate£2,000,000≈ £667k / year · £2,400,000 inc. VAT · 1 value update
Submissions closed 14 Apr 2025
Contract term 3 yrsstarts 1 Oct 2025

What is being bought

Published requirement description

Thrive Homes are looking to procure an organisation for the delivery of their IT Managed Services Provision.

The estimated annual contract value is circa GBP400,000.00 (excluding VAT).

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Hemel-Hempstead:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./7P4QQ63379

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/7P4QQ63379

  • How the procedure runs: Stage 1 commenced with the issuing of a Tender Notice and the publication of this document. 2. This procedure includes a procurement specific questionnaire (PSQ) which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions within this document. 3. We will use this stage to more…confirm that neither the Supplier, nor any related persons within its corporate group, associated persons relied on to meet the conditions of participation, or proposed sub-contractors are listed on the Cabinet Office debarment list. To the extent that any such entities are listed on the debarment list, we will consider whether to exclude the Supplier from participating in the Procurement in accordance with its obligations under the Act. 4. In addition, we will consider whether any Supplier or related persons within its corporate group, associated persons relied on to meet the conditions of participation, or proposed sub-contractors are excluded or excludable Suppliers, and before we determines that a Supplier is an excluded or excludable Supplier, it will provide the Supplier reasonable opportunity to make representations and provide evidence as is proportionate in the circumstances. If the Supplier is an excluded or excludable Supplier only by virtue of an associated person or proposed sub-contractor, we will notify the Supplier of its intention to exclude the Supplier and provide the Supplier with reasonable opportunity to replace the associated person or sub-contractor. If as a consequence of this process we exclude the Supplier from participating in the Procurement, or is aware of an associated person or sub-contract having been replaced, it will give notice of this fact within 30 days of its decision to the Procurement Review Unit (PRU). 5. We will also undertake a review of the completed PSQ with reference to any information held on the Central Digital Platform. Responses to any conditions of participation will be assessed in accordance with the selection process and any selection criteria as set out in the Tender Notice, PSQ and described in this document. 6. Stage 1 will complete with Suppliers being notified in writing of whether or not they have been successfully shortlisted to participate in Stage 2. Suppliers not invited to Stage 2 will be provided with a written explanation of the reasons why they have not been shortlisted to participate in Stage 2. 7. Suppliers should note that the we reserve the right to re-assess any response to the PSQ, in light of any new relevant information that comes to or attention. Please refer to the ‘Supplier eligibility’ provisions in Appendix A: Procurement terms and conditions. 8. Initial tenders must be submitted in accordance with the Procurement Timetable and instructions set out in this document and any additional information provided. 9. We will assess initial tenders in accordance with the assessment process and award criteria set out in the Tender Notice and described in this document. The assessment process will identify which Suppliers are to be selected to participate in the negotiation/dialogue stage as set out in Stage 3. 10. Once the assessment of initial tenders has concluded, Suppliers will be notified in writing whether they have successfully been invited to Stage 2. We intend to shortlist a maximum of 5 Suppliers to participate in the negotiation stage. Any Suppliers not invited to participate in Stage 2 will be provided with reasons in writing to explain why they have not been successful. Stage 2: Invitation to participate in negotiations 1. Stage 2 will commence with the issuing of a letter inviting Suppliers that have successfully passed Stage 2 to attend a negotiation meeting. 2. The letter will also provide details of any new information made available to Suppliers at this stage in the Procurement. 3. The letter will also describe how the negotiations will be conducted, including the location and dates for the relevant meetings, as well as the attendee arrangements. 4. Stage 2 will conclude with the issuing of letters to all participating Suppliers confirming the closure of negotiations. Stage 3: Invitation to submit a final tender

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · value published
Lot #1Lot 1Awarded 3 yrsPublished value£2,000,000
Contract period: 1 Oct 2025 — 1 Oct 2028 (3 yrs)Delivery: East of England
Value
£2,000,000 exc. VAT · £2,400,000 inc. VAT
72000000 IT services: consulting, software development, Internet and support

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Criterion 2 — 60%
  • Criterion 1 — 40%
Published award criteria (2)
  • Criterion 1 — Long criteria description
  • Criterion 2 — Long criteria description

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA, CPTPP)
Recurring procurement
No (one-off requirement)
First published
14 May 2025, 13:43 BST
Last source update
14 May 2025, 13:43 BST
Award evaluation window
Submission end — 18 Jun 2025, 00:59 BST
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
East of England (UKH23)
Official registry OCID
ocds-h6vhtk-04ee03 Find a Tender
How it runs
Stage 1 commenced with the issuing of a Tender Notice and the publication of this document. 2. This procedure includes a procurement specific questionnaire (PSQ) which all Suppliers are required to complete and return in accordance with the Procurement Timetable and instructions within this document. 3. We will use this stage to confirm that neither the Supplier, nor any related persons within its corporate group, more…associated persons relied on to meet the conditions of participation, or proposed sub-contractors are listed on the Cabinet Office debarment list. To the extent that any such entities are listed on the debarment list, we will consider whether to exclude the Supplier from participating in the Procurement in accordance with its obligations under the Act. 4. In addition, we will consider whether any Supplier or related persons within its corporate group, associated persons relied on to meet the conditions of participation, or proposed sub-contractors are excluded or excludable Suppliers, and before we determines that a Supplier is an excluded or excludable Supplier, it will provide the Supplier reasonable opportunity to make representations and provide evidence as is proportionate in the circumstances. If the Supplier is an excluded or excludable Supplier only by virtue of an associated person or proposed sub-contractor, we will notify the Supplier of its intention to exclude the Supplier and provide the Supplier with reasonable opportunity to replace the associated person or sub-contractor. If as a consequence of this process we exclude the Supplier from participating in the Procurement, or is aware of an associated person or sub-contract having been replaced, it will give notice of this fact within 30 days of its decision to the Procurement Review Unit (PRU). 5. We will also undertake a review of the completed PSQ with reference to any information held on the Central Digital Platform. Responses to any conditions of participation will be assessed in accordance with the selection process and any selection criteria as set out in the Tender Notice, PSQ and described in this document. 6. Stage 1 will complete with Suppliers being notified in writing of whether or not they have been successfully shortlisted to participate in Stage 2. Suppliers not invited to Stage 2 will be provided with a written explanation of the reasons why they have not been shortlisted to participate in Stage 2. 7. Suppliers should note that the we reserve the right to re-assess any response to the PSQ, in light of any new relevant information that comes to or attention. Please refer to the ‘Supplier eligibility’ provisions in Appendix A: Procurement terms and conditions. 8. Initial tenders must be submitted in accordance with the Procurement Timetable and instructions set out in this document and any additional information provided. 9. We will assess initial tenders in accordance with the assessment process and award criteria set out in the Tender Notice and described in this document. The assessment process will identify which Suppliers are to be selected to participate in the negotiation/dialogue stage as set out in Stage 3. 10. Once the assessment of initial tenders has concluded, Suppliers will be notified in writing whether they have successfully been invited to Stage 2. We intend to shortlist a maximum of 5 Suppliers to participate in the negotiation stage. Any Suppliers not invited to participate in Stage 2 will be provided with reasons in writing to explain why they have not been successful. Stage 2: Invitation to participate in negotiations 1. Stage 2 will commence with the issuing of a letter inviting Suppliers that have successfully passed Stage 2 to attend a negotiation meeting. 2. The letter will also provide details of any new information made available to Suppliers at this stage in the Procurement. 3. The letter will also describe how the negotiations will be conducted, including the location and dates for the relevant meetings, as well as the attendee arrangements. 4. Stage 2 will conclude with the issuing of letters to all participating Suppliers confirming the closure of negotiations. Stage 3: Invitation to submit a final tender

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
14 Apr 2025, 13:00 BST
Clarification deadline
4 Apr 2025, 13:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

6 published dates · Europe/London
  1. Tender notice published
    17 Mar 2025, 15:27 GMT
  2. Clarification questions by
    4 Apr 2025, 13:00 BST
  3. Submission deadline
    14 Apr 2025, 13:00 BST
  4. Latest notice published
    14 May 2025, 13:43 BST
  5. Award decision expected by
    18 Jun 2025, 00:59 BST
  6. Contract starts365 days ago
    1 Oct 2025, 01:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—14 May 2025CancelledFollowing a thorough review of our financial allocations, we have determined that proceeding with this procurement is not feasible at this time. This decision was made after careful consideration of our current priorities and available resources.

Notice history

7 events · 2 releases on Find a Tender · since 17 Mar 2025
  1. Procurement termination notice published
    14 May 2025, 13:43 BSTUK12
  2. Published value updated
    14 May 2025, 13:43 BSTwas £2,000,000
  3. Status changed to complete
    14 May 2025, 13:43 BST
  4. Procurement method changed
    14 May 2025, 13:43 BST
  5. Deadline withdrawn
    14 May 2025, 13:43 BST
  6. Buyer details updated
    14 May 2025, 13:43 BST
  7. Tender notice published
    17 Mar 2025, 15:27 GMTUK4

Contracting authority & participating public bodies

Thrive Homes

Contracting authorityPublic authority - sub-central government GB-PPON: PHBB-8926-WHGM Westside, London Road, Hemel Hempstead, East of England, HP3 9TD [email protected] 0800 917 6077

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Procurement termination notice tenderProcurement termination noticeUK12Procurement termination notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender