Find a TenderAwarded
Published 3 Jul 2024, 16:05 BST

Official UK procurement notice

IT Managed Service Procurement

Official notice

Authority: Northern Ireland Electricity Networks Limited (Public body)·Consortium: 2 public authorities

ServicesNegotiated procedure with prior call for competition
Published estimate£200,000,000exc. VAT
Submissions closed 18 Nov 2024awarded 24 Nov 2025
Awarded to British Telecommunications Plc

What is being bought

Published requirement description

NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers’ premises from electricity generators.

The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in

delivering its Digital & IT change programme for the RP7 regulatory period.

The scope of the contract will include:

  • Service Management
  • Infrastructure Management
  • Data Hosting
  • Cyber Security
  • Telecommunications
  • Resource Augmentation Services
  • Supplier Licence Management
  • Supplier Invoice Processing

NIE Networks has estimated the value of the Contract to be between £150million and £200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the:

  • transition and transformation activities outlined in the PIM;
  • annual costs of managing and running the IT Managed Service;
  • capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and
  • pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks’ use.

CPV: Computer audit and testing services · Computer back-up and catalogue conversion services · Computer network services · Computer support and consultancy services · Computer-related services · Data services · Hardware consultancy services · IT services: consulting, software development, Internet and support · Internet services · Software programming and consultancy services

The lotProcurement structure

single lot · value published
Lot #1This procurement procedure was conducted in compliance with the Utilities Contracts…AwardedPublished value£200,000,000

This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract.

The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in

delivering its Digital & IT change programme for the RP7 regulatory period.

Delivery: Northern Ireland · Northern Ireland
Extensions: The Contract will be for an initial term beginning on the Effective Date (as defined in the Contract ) and ending five (5) years from the later of the 1st April 2026 and the Transition Completion Date (as defined in the Contract), followed by up to five (5) extension periods of one (1) year each at NIE Networks' sole discretion, providing a maximum potential Contract duration of ten (10) years from and including the later of the 1st April 2026 and the Transition Completion Date. Please note that, in the event of any slippage to the Transition Completion Date beyond 1st April 2026 (which will be outside the control of NIE Networks once the contract is awarded), the total duration of the contract could potentially exceed the 126 months referenced in Section II.1.7 of the Contract Notice.Second stage: up to 3 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Legal form for consortia
In the event of a consortium submission, each consortium member may be required to contract with NIE Networks on such basis as is considered appropriate by NIE Networks, at its discretion. However, having regard to the nature, size and complexity of the Contract and the likely roles of the consortium parties, Bidders should note that NIE Networks’ intention is to require one consortium member to contract as the prime contractor (with the remaining consortium members being appointed as sub-contractors to the prime contractor and entering into direct agreements, collateral warranties or guarantees with NIE Networks).
Shortlisting
As stated in the procurement documents.
Successive reduction
Candidates will be reduced successively across stages

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
3 Jul 2024, 16:05 BST
Last source update
15 Dec 2025, 11:55 GMT
FTS notice number
2025/S 000-082837
Classification (CPV)
Computer audit and testing servicesComputer back-up and catalogue conversion servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesData servicesHardware consultancy servicesIT services: consulting, software development, Internet and supportInternet servicesSoftware programming and consultancy services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-047a53 Find a Tender
Contract terms summary

As stated in the procurement documents.

Contract terms
Electronic trading
e-invoicing allowed · electronic payment
Performance terms

As stated in the procurement documents.

Review and risk notes
Review procedure

The Utilities Contracts Regulations 2016 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland).

Publisher note: Under no circumstances will NIE Networks or its advisors be liable for any costs or expenses incurred by Bidders, their funders and/or their respective advisors arising directly or indirectly from the procurement process, their participation in or termination thereof, including, without limitation, preparation and submission of responses, as a result of any changes or adjustments made to the procurement documents or the exclusion/disqualification of a Bidder. Only the express terms of the contractual documents, if and when executed shall have any contractual effect in connection with the matters to which this procurement process relates. Neither the issue of the procurement documents, nor any of the information presented in them, should be regarded as a commitment or representation on the part of NIE Networks (or any other person) to enter into a contractual arrangement. Nothing in the procurement documents should be interpreted as a commitment by NIE Networks to award a contract to a Bidder as a result of this. procurement process, nor to accept the lowest price or any tender. No legally binding contract shall arise (and a tenderer shall have no legitimate expectation that a contract will be entered into) until such time as entry into the contract has been confirmed by NIE Networks. As such, NIE Networks reserves the right at any time to cancel, withdraw or amend the procurement process at any stage.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
18 Nov 2024, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Deposits and guarantees

Bidders (including, for the avoidance of doubt, consortium members) may rely on the resources of third-party entities, with which they are directly or indirectly linked, in order to meet the selection criteria set out in the PQQ. NIE Networks reserves the right to require such assurance as it considers necessary and to require the provision of a guarantee, performance bond, direct agreement, or collateral warranty from the third-party entity(ies).

Detailed submission instructions & authority contactsFrom official release

Timeline

30 Aug 2024 → 15 Dec 2025 · 4 dates
  1. Next notice expected
    30 Aug 2024, 00:00 BST
  2. Submission deadline
    18 Nov 2024, 15:00 GMT
  3. Invitations to tender expected
    16 Dec 2024
  4. Notice published312 days ago
    15 Dec 2025, 11:55 GMT

Notice history

5 events · 3 releases on Find a Tender · since 17 Oct 2024
  1. Status changed to active
    17 Oct 2024, 17:26 BST
  2. Procurement method changed
    17 Oct 2024, 17:26 BST
  3. Deadline published: 18 Nov 2024, 15:00 GMT
    17 Oct 2024, 17:26 BST
  4. Buyer details updated
    17 Oct 2024, 17:26 BST
  5. Status changed to complete
    15 Dec 2025, 11:55 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £200,000,0001 contract exc. VAT
Contracts signed 1latest 24 Nov 2025
Awarded toValueDateStatus
British Telecommunications Plc£200,000,000 †—Awarded

Contracts

Contracting authority & participating public bodies

2 public bodies on the notice

Northern Ireland Electricity Networks

Contracting authorityPublic bodyElectricity 120 Malone Road,, Belfast,, Northern Ireland, BT9 5HTContact email Published organisation website ↗

Consortium members and other public bodies

Dispute resolution & review bodies

  • High Court of Justice in Northern IrelandReview body Belfast

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria