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Published 31 Oct 2023, 15:50 GMT

Official UK procurement notice

IT Managed Service · Roc Technologies Ltd for United Kingdom Atomic Energy Authority (Oct 2023)

Official notice

Authority: United Kingdom Atomic Energy Authority·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Published estimate£1,500,000exc. VAT
Submissions closed 7 Dec 2023awarded 16 Feb 2024
Awarded to Roc Technologies Ltd

What is being bought

Published requirement description

UKAEA’s Computing Division are looking to form a collaborative working relationship with a supplier to provide IT managed services, i.e. people resources on demand and managing IT services on UKAEA’s behalf.

Whilst in the performance of their duties it is expected that the supplier will carry out knowledge transfer to the relevant IT support teams.

This is an award notice not a call to competition. All sums are excluding VAT and are indicators of value as this is a call off contract.

  • Recurrence: 72 Months

CPV: Computer support and consultancy services

The lotProcurement structure

single lot · value published
Lot #1Provide IT resources in the following areas but not limited to:AwardedRenewalPublished value£1,500,000

Provide IT resources in the following areas but not limited to:

  • IT Security Specialists.
  • Network specialists.
  • Technical Support Engineers L1, L2, L3.
  • Service Management.
  • Audio Visual support.
  • Desktop support.
  • Architecture expertise.
  • Server, Storage & Cloud expertise.
  • Microsoft, Solaris, Linux, Apple.

Provide expertise in the following areas but not limited to:

  • Microsoft, Oracle and Linux systems
  • Azure cloud services, Microsoft 365 and other Microsoft applications
  • Support for end user devices, Windows, Mac and with some Linux users
  • A range of network infrastructure and firewalls.
  • Information management and data storage
  • IP Telephony
  • Software application portfolio and licence management
  • IT asset and configuration management
  • Capacity Management. Additional information: This is an award notice only not a call to competition.
Delivery: UK · Oxfordhsire
Extensions: 3+1+1 = 5 Years · The initial term of the contract will be in place until from March of 2024 with the option to extend by a further period of three years Initial term 3+1+1.Variant bids: not allowed
72600000 Computer support and consultancy services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation3
  • Suitability

    Refer to Procurement Documents for information.

  • Economic & financial standing

    Refer to Procurement Documents for information.

    Minimum: Refer to Procurement Documents for information.
  • Technical & professional ability

    Refer to Procurement Documents for information.

    Minimum: Refer to Procurement Documents for information.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 72 Months
First published
31 Oct 2023, 15:50 GMT
Last source update
28 Mar 2024, 11:48 GMT
Award evaluation window
7 Dec 2023 – …
Authority reference
T/GW/095/23
FTS notice number
2024/S 000-010255
Classification (CPV)
Computer support and consultancy services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0410a8 Find a Tender
Contract terms
Performance terms

Refer to Procurement Documents for information.

Review and risk notes
Review procedure

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.

This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.

If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Any such action must be brought promptly.

(generally within 3 months).

Publisher note: Contract is for three years with two additional extensions of one year (3+1+1=5) from 1/04/2024.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
7 Dec 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
7 Dec 2023, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

uk.eu-supply.com/app/rfq/rwlentrance_… ↗

Timeline

7 Dec 2023 → 28 Mar 2024 · 4 dates
  1. Submission deadline
    7 Dec 2023, 12:00 GMT
  2. Bids opened
    7 Dec 2023, 12:00 GMT
  3. Bids must remain valid until
    7 Mar 2024, 23:59 GMT
  4. Notice published
    28 Mar 2024, 11:48 GMT

Notice history

2 events · 4 releases on Find a Tender · since 28 Mar 2024
  1. Status changed to complete
    28 Mar 2024, 11:48 GMT
  2. Buyer details updated
    28 Mar 2024, 11:48 GMT
Published amendments (2)

Correction of value: £1M to 1.5M for initial term of three years. Note, no fixed fees.  All works on a call off basis and value of work is an estimate only.

Deadline for return extended to 17:30 of the 13/12/23.

Routine re-releases (4)
  • 2023-10: 1 release · 31 Oct 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,500,0001 contract exc. VAT
Bids received 128 from SMEs
Contracts signed 1latest 16 Feb 2024
Awarded toValueDateStatus
Roc Technologies Ltd£1,500,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
12bids · 12 electronic · 12 from abroad8——

Contracting authority & participating public bodies

2 public bodies on the notice

United Kingdom Atomic Energy Authority

Contracting authorityBody governed by public lawFusion Research N/A Culham Campus, Abingdon, UK, OX14 3DBContact name, email, phone

Dispute resolution & review bodies

  • UK Atomic Energy AuthorityMediation bodyReview bodyReview contact point Abingdon

Bidders & participating suppliers

1 commercial party on the notice
  • Roc Technologies LimitedAwarded supplier 1 Lindenmuth Way, Greenham Business park , Thatcham, UK, RD19 6ADContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.