IT Flex Partners Services

{
  "id": "017035-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-05-31T14:41:40+01:00",
  "ocid": "ocds-h6vhtk-046cb5",
  "buyer": {
    "id": "GB-FTS-1151",
    "name": "UNIVERSITY OF MANCHESTER"
  },
  "tender": {
    "id": "2024-2204-ITFLEX24-IQ-JL-KO",
    "lots": [
      {
        "id": "1",
        "title": "General IT Services",
        "status": "active",
        "renewal": {
          "description": "The initial contract term is three years with the potential of a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "2",
        "title": "Testing Services",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
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        }
      },
      {
        "id": "3",
        "title": "Security and Identity and Access Management (IDAM)",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "4",
        "title": "Project Management and Delivery",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "5",
        "title": "People Soft Services",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
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      {
        "id": "6",
        "title": "Service Design, Transition and Support",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
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          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
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      },
      {
        "id": "7",
        "title": "Cloud and Platform Engineering",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "8",
        "title": "Architecture Services",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      },
      {
        "id": "9",
        "title": "Integration Services",
        "status": "active",
        "renewal": {
          "description": "Initial term of three years with the potential for a two-year extension."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.",
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "startDate": "2024-09-01T00:00:00+01:00"
        },
        "submissionTerms": {
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        }
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        "deliveryAddresses": [
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        "additionalClassifications": [
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            "scheme": "CPV",
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        "deliveryAddresses": [
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            "region": "UKD"
          }
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          {
            "id": "72600000",
            "scheme": "CPV",
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          }
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        "id": "6",
        "relatedLot": "6",
        "deliveryAddresses": [
          {
            "region": "UKD"
          }
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        "deliveryAddresses": [
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            "id": "72600000",
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            "description": "Computer support and consultancy services"
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          {
            "region": "UKD"
          }
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          {
            "id": "72600000",
            "scheme": "CPV",
            "description": "Computer support and consultancy services"
          }
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        "deliveryAddresses": [
          {
            "region": "UKD"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72600000",
            "scheme": "CPV",
            "description": "Computer support and consultancy services"
          }
        ]
      }
    ],
    "title": "IT Flex Partners Services",
    "status": "active",
    "bidOpening": {
      "date": "2024-07-15T09:00:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null,
      "maximumLotsAwardedPerSupplier": 9
    },
    "awardPeriod": {
      "startDate": "2024-07-15T09:00:00+01:00"
    },
    "description": "1.\tBackground information on The University of Manchester\nThe University of Manchester is a place where research has a global impact, where students experience outstanding teaching and learning, helping them to develop into tomorrow's leaders, and where all activity is enriched by a commitment to social responsibility. \nManchester was the first and most eminent of England's civic universities. Today, we're part of the prestigious Russell Group of UK universities, with an international reputation for the highest level of research and teaching, as demonstrated by our position in the Academic Ranking of World Universities. In 2021 we were placed 35th in the world and fifth in the UK. \nLooking ahead, it's our vision to be one of the world's leading universities and to be recognised globally for the excellence of our people, research, learning and innovations, and for the benefits we bring to society and the environment.  \nThe University employs over 13,000 staff across 3 faculties plus professional services and plays a key role in the cultural life of the region through Manchester Museum, John Rylands Research Institute and Library, Jodrell Bank (UNESCO World Heritage Site) and Whitworth Art Gallery.   Our student community is one of the largest in the UK and at present we have more than 44,000 students studying at the University \nThis quality of research feeds into our taught courses, many of which are also designed to meet the needs of industry. We offer more than 1,000 degree programmes and receive more undergraduate applications than any other UK university.\nFurther details on the University can be found at:\nhttp://www.manchester.ac.uk/discover/facts-figures/\n2.\tBackground information on Project\nThe University is looking to engage with third party suppliers to appoint strategic flex model partners to support the current in-house IT capability.  The scope of IT Services is wide reaching, across nine Lots, with approximately 400 University staff performing various roles across the IT end to end landscape.  This includes but is not limited to roles across the project and pre-project lifecycle, and resources who provide live support to keep our vast number of student and staff systems and applications operating efficiently.  Whilst the University delivers mainly waterfall projects, we also have a desire to move more formally to an Agile delivery methodology.  \nThe IT Flex partners will complement existing in-house IT delivery teams with an appropriate Flex model to provide, at short notice, resources in the event that one or more of our IT team(s) require specific expertise or are unable to fully resource IT delivery or support commitments, this is to include agreement on delivery of works via statements of work and the potential for future ongoing Managed service provisions.\n3.\tProject Overview\nThis tender exercise will be split into nine different Lots. These are:\n1.\tGeneral IT Services\n2.\tTesting Services\n3.\tSecurity and Identity and Access Management (IDAM)\n4.\tProject Management and Delivery\n5.\tPeople Soft Services\n6.\tService Design, Transition and Support\n7.\tCloud and Platform Engineering\n8.\tArchitecture Services\n9.\tIntegration Services\nSuppliers can apply for one, multiple, or all Lots. A supplier may therefore be successful on more than one Lot.",
    "tenderPeriod": {
      "endDate": "2024-07-12"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72600000",
      "scheme": "CPV",
      "description": "Computer support and consultancy services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "suitability",
          "appliesTo": [
            "supplier"
          ],
          "description": "1. Supplier can provide a fixed price defined deliverables-based service delivery.\n2. Supplier can provide a time and materials defined deliverables-based service delivery. \n3. Supplier has the facility to provide daily/weekly /monthly/yearly reporting as required by the University.\n4. Supplier can attend on-site service review meetings as required by the university, the frequency of which are to be determined, but are likely to be monthly.\nIt is to be noted the University will look to hold some remote service review meetings, however we would like to reserve the right to have the option to hold on site, as it seems most fit at that given time.   \n Any onsite meeting will always be agreed in advance with the supplier. \n5. Supplier access to University systems will utilise secure protocols (e.g. VPN) where required.\n6. Supplier confirms that any off-shore and near-shore staff will utilise supplier provided & maintained IT equipment for all activities. This may require modifications to meet UoM security policies, such as, but not limited to, 2FA registration and the issuing of device certificates. Supplier to confirm that all on-site activity will be conducted using IT equipment which is in line with the BYOT Policy (see policy folder for documents). \n7. Supplier agrees where University templates cannot be used, when creating documentation then University branding will be utilised.  \n8. Supplier to confirm that it will ensure adherence to UoM policies for the governance for Information Governance, as per the appended policy documents.\n9. Supplier to confirm that it will provide quarterly updates to highlight how innovation could be of benefit to the University."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://in-tendhost.co.uk/manchesteruniversity/aspx/Home",
    "procurementMethodDetails": "Open procedure"
  },
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      "id": "GB-FTS-1151",
      "name": "UNIVERSITY OF MANCHESTER",
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        "region": "UKD33",
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        "postalCode": "M13 9PL",
        "countryName": "United Kingdom",
        "streetAddress": "John Owens Building, Oxford Road"
      },
      "details": {
        "url": "https://www.manchester.ac.uk/",
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            "description": "Higher Education Institution outside of PCR 2015 regulations"
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        "name": "Katherine Orme",
        "email": "katherine.orme@manchester.ac.uk"
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  "language": "en",
  "initiationType": "tender"
}