IT collections services · UK public procurement notice

Authority: HOMES IN SOMERSET LIMITED (Public body)

GoodsAward procedure without prior publication of a call for competition

Sectors: Office and computing machinery, equipment and supplies except furniture and software packages (30)Software Packages & ERP (48) Delivery: South West (UKK23)

Awarded value£209,000published contract · exc. VAT

Awarded 26 Oct 2026no call for competition

Awarded to Voicescape Limited

What is being bought

Published requirement description

The provision of IT systems for collections and verficiation services. Procured via Gcloud14

CPV: Computer equipment and supplies · IT software package

The lotProcurement structure

single lot · no lot value published

Lot #1Provision of IT servicesAwarded

Provision of IT services. Additional information: Awarded via Gcloud 14 lot 2

Delivery: South West

Extensions: Option to extend for a further year

48517000 IT software package

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 28 Oct 2026, 14:24 GMT
Last source update: 28 Oct 2026, 14:24 GMT
FTS notice number: 2026/S 000-102151
Classification (CPV): Computer equipment and suppliesIT software package
Delivery area: South West (UKK23)
Official registry OCID: ocds-h6vhtk-079291 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: A direct award was granted through Gcloud 14 as the existing supplier. Due to operational changes a new solution would not have been appropriate at this time.

Publisher note: A direct award via Gcloud14 was issued on 26th October for a further 2 years with an option to extend by a further 12 months

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £209,0001 contract exc. VAT

Bids received 1

Contracts signed 1latest 26 Oct 2026

Awarded to	Value	Date	Status
Voicescape LimitedSME	£209,000 †	—	Awarded

Contracts

Contract 102151-2026-1 · Voicescape LimitedSME
Signed
26 Oct 2026
Value
£209,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
1bids · 1 electronic	—	—	—

Contracting authority & participating public bodies

HOMES IN SOMERSET LIMITED

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities GB-COH: 5596060 3rd Floor Bridgwater House, Bridgwater, South West, TA63ARContact name, email

Dispute resolution & review bodies

Somerset CouncilReview body Taunton

Bidders & participating suppliers

1 commercial party on the notice

Voicescape LimitedAwarded supplierGB-COH: 10440336 salford, UK

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.