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Official procurement procedure

Invitation to Tender for Case Management Solution (CMS)

IT services: consulting
software development
Internet and support
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Public Services Ombudsman for Wales: "Invitation to Tender for Case Management Solution (CMS)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityPublic Services Ombudsman for WalesScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Public Services Ombudsman for Wales
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Public Services Ombudsman for Wales. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityPublic Services Ombudsman for Wales
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Jun 2024, 11:20 BST
Last source update18 Jun 2024, 11:20 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery area
UK
OCIDocds-h6vhtk-0403ba
What is being bought
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS.
What changed
From the official release history
  1. tender value changed
    18 Jun 2024, 11:20 BST
  2. Status changed to complete
    18 Jun 2024, 11:20 BST
  3. Official notice release published
    18 Jun 2024, 11:20 BST
  4. Submission deadline changed to published date
    18 Jun 2024, 11:20 BST
  5. Published value updated to £320,000
    26 Sept 2023, 10:53 BST
  6. Status changed to active
    26 Sept 2023, 10:53 BST
  7. Official notice release published
    26 Sept 2023, 10:53 BST
  8. Submission deadline changed to 20 Oct 2023, 17:00 BST
    26 Sept 2023, 10:53 BST
  9. Buyer information updated
    26 Sept 2023, 10:53 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. It is expected that the CMS will be cloud-hosted, that the helpdesk support, system monitoring and maintenance work will generally be undertaken remotely and that the provider will use their own facilities and equipment to access the system.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Jun 2024, 11:20 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 22 May 2024, 00:00 BST · £480,000
Commercial outcome and competition
Awards
COMPUTER APPLICATION SERVICES LTD
Not published · Not published · active
Contracts
Contract
£480,000 · signed 22 May 2024, 00:00 BST · active
Bid statistics
bids: 5 (lot 1)
electronicBids: 5 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 5 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Public Services Ombudsman for Wales

Contracting authority GB-FTS-93414
View buyer profile

  • Public Services Ombudsman for Wales
    buyer
    centralPurchasingBody

    1 Ffordd yr Hen Gae, Pencoed, Bridgend, UK, CF35 5LJ
    corporate.services@ombudsman.wales
    +44 1656644214

  • COMPUTER APPLICATION SERVICES LTD
    supplier

    COMPUTER APPLICATION SERVICES LTD, 3/2 Quantum Court, Heriot-Watt Research Park South, Edinburgh, UK, EH144AP

  • High Court Royal Courts of Justice
    reviewBody

    The Strand, London, WC2A 2LL
    +44 2079477501
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published