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AwardedFind a Tender · award

Interpretation Services Framework

Buyer: The Highland Council →

BuyerThe Highland Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published9 Dec 2021

What is being bought

The Highland Council, acting for itself and on behalf of the Participating Organisations, is intending to put in place a Framework Agreement with one or more providers for the provision of face to face & Digital interpretation services, on an as and when required basis. The Participating Organisations who reserve the right to use this Framework Agreement within their operating areas are: - The Highland Council - NHS Highland - Advice Agency Network – example Citizens Advice Bureau (CAB); where contracted to The Highland Council to provide Advice and Information Services on behalf of The Highland Council and the Interpretation Services are being paid for by The Highland Council) - High Life Highland The Framework shall be for a 3 year period from 02/08/2021 to 01/08/2024, with the option for the Authority and or Participating Organisations to extend by a period of up to twelve 12 months, subject to mutual agreement.

Delivery location

UKM6 · UKM6

Categories

Interpretation services 79540000Interpretation services 79540000

Lot details

Face to Face Interpretation Services

The Highland Council (hereinafter referred to as “the Authority”) acting for itself and on behalf of the Participating Organisations is intending to put in place a Framework Agreement with one provider per Lot for the provision of face to face and digital interpretation services, on an as and when required basis. Additional information: Framework Agreement Value: The estimated annual value of expenditure by each Participating Organisation against this Framework is shown below for information and guidance purposes only. The Participating Organisations are not bound to any value/volume of expenditure under this Framework. The Highland Council GBP 100,000 NHS Highland GBP 100,000 HLH GBP 100 Advice Agency Network GBP 9,000

Statuscancelled

Award criteria
Quality — 60
price — 40

Digital Interpretation

The Highland Council (hereinafter referred to as “the Authority”) acting for itself and on behalf of the Participating Organisations is intending to put in place a Framework Agreement with one single provider per Lot for the provision of face to face and digital interpretation services, on an as and when required basis. Additional information: The estimated annual value of expenditure by each Participating Organisation against this Framework is shown below for information and guidance purposes only. The Participating Organisations are not bound to any value/volume of expenditure under this Framework. The Highland Council GBP 100,000 NHS Highland GBP 100,000 HLH GBP 100 Advice Agency Network GBP 9,000

Statuscancelled

Award criteria
Quality — 60
price — 40

What is included

ItemCategoryQuantity
1Interpretation servicesNot published
2Interpretation servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 79. The category anchor is Interpretation services (79540000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7913,7414 median · 30.9 average (5,803 of 13,741 with a bid count)3.2 average (6,508 of 13,741 with named award suppliers)1 comparable price pairs
Same buyer312 median · 12 average (2 of 3 with a bid count)7 average (2 of 3 with named award suppliers)Not published
Delivery region: UKM6594 median · 9.3 average (37 of 59 with a bid count)3.4 average (41 of 59 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Digital Interpretation

Statusactive
Value£400,000

Face to Face Interpretation Services

Statusactive
Value£450,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02b8c3
Latest release ID030630-2021
Latest release timestampThu Dec 09 2021 10:25:03 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source2
Tender items in source2
Tender documents in source0
Awards in latest release2
Contracts in latest release2
Parties in latest release7

Notice history

DateEventReference
9 Dec 2021award, contract030630-2021
7 Jun 2021tender012626-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
9 Dec 2021 · 030630-2021 · award, contract
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      "scheme": "CELEX"
    },
    "description": "The Highland Council, acting for itself and on behalf of the Participating Organisations, is intending to put in place a Framework Agreement with one or more providers for the provision of face to face & Digital interpretation services, on an as and when required basis.\nThe Participating Organisations who reserve the right to use this Framework Agreement within their operating areas are:\n- The Highland Council\n- NHS Highland\n- Advice Agency Network – example Citizens Advice Bureau (CAB); where contracted to The Highland Council to provide Advice and Information Services on behalf of The Highland Council and the Interpretation Services are being paid for by The Highland Council)\n- High Life Highland\nThe Framework shall be for a 3 year period from 02/08/2021 to 01/08/2024, with the option for the Authority and or Participating Organisations to extend by a period of up to twelve 12 months, subject to mutual agreement.",
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "crossBorderLaw": "- NHS Highland\n- Advice Agency Network – example Citizens Advice Bureau (CAB)\n- High Life Highland",
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-7940",
      "name": "The Highland Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV3 5NX",
        "countryName": "United Kingdom",
        "streetAddress": "Council Headquarters, Glenurquhart Road"
      },
      "details": {
        "url": "http://www.highland.gov.uk/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Highland Council"
      },
      "contactPoint": {
        "email": "CPSSprocurement@aberdeencity.gov.uk",
        "telephone": "+44 1463702670"
      }
    },
    {
      "id": "GB-FTS-6642",
      "name": "NHS Highland",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV2 3BW",
        "countryName": "United Kingdom",
        "streetAddress": "Assynt House, Beechwood Park"
      },
      "details": {
        "url": "http://www.nhshighland.scot.nhs.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302"
      },
      "identifier": {
        "legalName": "NHS Highland"
      },
      "contactPoint": {
        "email": "nhs.highland@nhs.scot",
        "telephone": "+44 1463704054"
      }
    },
    {
      "id": "GB-FTS-3563",
      "name": "High Life Highland",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV3 5NS",
        "countryName": "United Kingdom",
        "streetAddress": "12-13 Ardross Street"
      },
      "details": {
        "url": "http://www.highlifehighland.com",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042"
      },
      "identifier": {
        "legalName": "High Life Highland"
      },
      "contactPoint": {
        "email": "hlh.business.support@highlifehighland.com",
        "telephone": "+44 1349781700"
      }
    },
    {
      "id": "GB-FTS-32572",
      "name": "Global Language Services Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Glasgow",
        "postalCode": "G41 2SE",
        "countryName": "United Kingdom",
        "streetAddress": "Craig House, 64 Darnley Street"
      },
      "details": {
        "url": "https://www.globallanguageservices.co.uk/",
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Language Services Ltd"
      },
      "contactPoint": {
        "telephone": "+44 1414293429"
      }
    },
    {
      "id": "GB-FTS-17971",
      "name": "DA Languages Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Manchester",
        "postalCode": "M32 0FP",
        "countryName": "United Kingdom",
        "streetAddress": "Statham House, Talbot Road, Stretford"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "DA Languages Limited"
      },
      "contactPoint": {
        "telephone": "+44 1619282533"
      }
    },
    {
      "id": "GB-FTS-36234",
      "name": "Global Connections (Scotland) Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKM82",
        "locality": "Glasgow",
        "postalCode": "G2 2UE",
        "countryName": "United Kingdom",
        "streetAddress": "180 Hope Street, 3rd Floor"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Global Connections (Scotland) Ltd"
      },
      "contactPoint": {
        "telephone": "+44 1413328889"
      }
    },
    {
      "id": "GB-FTS-18624",
      "name": "Inverness Sherriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Inverness",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Inverness Sherriff Court"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "030630-2021-1",
      "title": "Digital Interpretation",
      "value": {
        "amount": 400000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "030630-2021-1",
      "dateSigned": "2021-09-30T00:00:00+01:00"
    },
    {
      "id": "030630-2021-2",
      "title": "Face to Face Interpretation Services",
      "value": {
        "amount": 450000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "030630-2021-2",
      "dateSigned": "2021-09-30T00:00:00+01:00"
    }
  ],
  "description": "(SC Ref:676562)",
  "initiationType": "tender"
}
7 Jun 2021 · 012626-2021 · tender
{
  "id": "012626-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-06-07T08:55:02+01:00",
  "ocid": "ocds-h6vhtk-02b8c3",
  "buyer": {
    "id": "GB-FTS-7940",
    "name": "The Highland Council"
  },
  "tender": {
    "id": "HC/CEO/INTER/2021",
    "lots": [
      {
        "id": "1",
        "title": "Face to Face Interpretation Services",
        "status": "active",
        "renewal": {
          "description": "With the option for the Authority and Participating Organisations to extend by a period of up to twelve 12 months, subject to mutual agreement."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Highland Council (hereinafter referred to as “the Authority”) acting for itself and on behalf of the Participating Organisations is intending to put in place a Framework Agreement with one provider per Lot for the provision of face to face and digital interpretation services, on an as and when required basis. Additional information: Framework Agreement Value:\nThe estimated annual value of expenditure by each Participating Organisation against this Framework is shown below for information and guidance purposes only. The Participating Organisations are not bound to any value/volume of expenditure under this Framework.\nThe Highland Council GBP 100,000\nNHS Highland GBP 100,000\nHLH GBP 100\nAdvice Agency Network GBP 9,000",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      },
      {
        "id": "2",
        "title": "Digital Interpretation",
        "status": "active",
        "renewal": {
          "description": "With the option for the Authority and Participating Organisations to extend by a period of up to twelve 12 months, subject to mutual agreement."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Highland Council (hereinafter referred to as “the Authority”) acting for itself and on behalf of the Participating Organisations is intending to put in place a Framework Agreement with one single provider per Lot for the provision of face to face and digital interpretation services, on an as and when required basis. Additional information: The estimated annual value of expenditure by each Participating Organisation against this Framework is shown below for information and guidance purposes only. The Participating Organisations are not bound to any value/volume of expenditure under this Framework.\nThe Highland Council GBP 100,000\nNHS Highland GBP 100,000\nHLH GBP 100\nAdvice Agency Network GBP 9,000",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Main site or place of performance:\nThe Highlands and Argyll and Bute area"
        },
        "deliveryAddresses": [
          {
            "region": "UKM6"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryLocation": {
          "description": "Main site or place of performance:\nThe Highlands and Argyll and Bute area"
        },
        "deliveryAddresses": [
          {
            "region": "UKM6"
          }
        ],
        "additionalClassifications": [
          {
            "id": "79540000",
            "scheme": "CPV",
            "description": "Interpretation services"
          }
        ]
      }
    ],
    "title": "Interpretation Services Framework",
    "value": {
      "amount": 850000,
      "currency": "GBP"
    },
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "bidOpening": {
      "date": "2021-07-08T14:00:00+01:00",
      "address": {
        "streetAddress": "Aberdeen"
      }
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lotDetails": {
      "maximumLotsBidPerSupplier": null
    },
    "recurrence": {
      "description": "2025"
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": null
      },
      "hasFrameworkAgreement": true
    },
    "awardPeriod": {
      "startDate": "2021-07-08T14:00:00+01:00"
    },
    "description": "The Highland Council, acting for itself and on behalf of the Participating Organisations, is intending to put in place a Framework Agreement with one or more providers for the provision of face to face & Digital interpretation services, on an as and when required basis.\nThe Participating Organisations who reserve the right to use this Framework Agreement within their operating areas are:\n- The Highland Council\n- NHS Highland\n- Advice Agency Network – example Citizens Advice Bureau (CAB); where contracted to The Highland Council to provide Advice and Information Services on behalf of The Highland Council and the Interpretation Services are being paid for by The Highland Council)\n- High Life Highland\nThe Framework shall be for a 3 year period from 02/08/2021 to 01/08/2024, with the option for the Authority and or Participating Organisations to extend by a period of up to twelve 12 months, subject to mutual agreement.",
    "tenderPeriod": {
      "endDate": "2021-07-08T12:00:00+01:00"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "79540000",
      "scheme": "CPV",
      "description": "Interpretation services"
    },
    "crossBorderLaw": "- NHS Highland\n- Advice Agency Network – example Citizens Advice Bureau (CAB)\n- High Life Highland",
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 120
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "economic",
          "minimum": "Minimum level(s) of standards required:\nIt is a requirement of this framework that the tenderer holds, or can commit to obtain prior to the commence of any subsequently awarded framework the following;\n- The Service Provider shall be required to submit their “general” yearly turnover and specific turnover for the last 3 years in the business area covered by the Framework;\n- have the minimum GBP5,000,000 GBP Employers Liability Insurance (where applicable), GBP5,000,000 GBP Public Liability Insurance and GBP1,000,000 GBP Professional Liability Insurance.",
          "appliesTo": [
            "supplier"
          ],
          "description": "Council may undertake a credit check on supplier using Creditsafe and may as a result require supplier to provide further financial information."
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-7940",
      "name": "The Highland Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV3 5NX",
        "countryName": "United Kingdom",
        "streetAddress": "Council Headquarters, Glenurquhart Road"
      },
      "details": {
        "url": "http://www.highland.gov.uk/",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Highland Council"
      },
      "contactPoint": {
        "url": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00045",
        "email": "CPSSprocurement@aberdeencity.gov.uk",
        "telephone": "+44 1463702670"
      }
    },
    {
      "id": "GB-FTS-6642",
      "name": "NHS Highland",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV2 3BW",
        "countryName": "United Kingdom",
        "streetAddress": "Assynt House, Beechwood Park"
      },
      "details": {
        "url": "http://www.nhshighland.scot.nhs.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302"
      },
      "identifier": {
        "legalName": "NHS Highland"
      },
      "contactPoint": {
        "email": "nhs.highland@nhs.scot",
        "telephone": "+44 1463704054"
      }
    },
    {
      "id": "GB-FTS-3563",
      "name": "High Life Highland",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM6",
        "locality": "Inverness",
        "postalCode": "IV3 5NS",
        "countryName": "United Kingdom",
        "streetAddress": "12-13 Ardross Street"
      },
      "details": {
        "url": "http://www.highlifehighland.com",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042"
      },
      "identifier": {
        "legalName": "High Life Highland"
      },
      "contactPoint": {
        "email": "hlh.business.support@highlifehighland.com",
        "telephone": "+44 1349781700"
      }
    },
    {
      "id": "GB-FTS-18624",
      "name": "Inverness Sherriff Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Inverness",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Inverness Sherriff Court"
      }
    }
  ],
  "language": "en",
  "description": "The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 18848. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\n(SC Ref:656092)",
  "initiationType": "tender"
}