Official UK procurement notice
Internet Enabled Cognitive Behavioural Therapy (ieCBT)
Authority: The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)
What is being bought
Published requirement descriptionProcurement of licences for national patient access to an ieCBT service.
CPV: IT services: consulting, software development, Internet and support · Software package and information systems
The lotProcurement structure
single lot · value publishedLot #1IeCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients…RenewalPublished value£9,000,000
ieCBT delivers NICE-recommended forms of cognitive behavioural therapy to patients online, at home, via live, one-to-one, written communication and is for those people experiencing common mental health problems but encounter a range of barriers to accessing traditional services.
NHS Scotland are looking to continue delivery of ieCBT through a solution that:
- Provides NICE-recommended forms of cognitive behavioural therapy to patients experiencing common mental health problems
- Provides access to CBT treatment directly in patient homes through a technological solution delivered online, at home, via live, one-to-one, written communication
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 85
- Price: 15
- Economic & financial standing
SPD Q.4B.1.1: Bidders are required to provide statement of accounts or extracts relating to their business for the previous 3 years. Where any are risks identified by NSS as part of the due diligence carried out on the above information NSS may require Bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to:
- parent company accounts (if applicable)
- deeds of guarantee
- bankers statements and references
- accountants’ references
- management accounts
- financial projections, including cash flow forecasts
- details and evidence of previous contracts, including contract values
- capital availability.
Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.
Q.4B.5.1 and Q.4B.5.2: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Employers liability insurance: 5 000 000 GBP;
Public liability insurance: 1 000 000 GBP;
Professional indemnity insurance: 1 000 000 GBP
- Technical & professional ability
4C.1.2 Bidders are required to provide details of three relevant examples of services carried out during the last three years.
4.C.2 Bidders are required to confirm compliance with the following as a minimum requirement:
- ISO 27001 - Information Security Management
Other relevant standards should also be noted, such as:
- Cyber Essentials
- Cyber Essentials+
- ISO 9001 - Quality Management Systems
- ISO 27017 - Code of practice for information security controls
- ISO 27018 - Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors
- UK Government 14 Cloud Security Principles
Please state the relevance of any such accreditations.
4C.6: Bidders will be required to confirm that they and/or the service provider have relevant educational and professional qualifications such as the following: ITIL qualifications (Helpdesk, etc) or equivalent other professional qualifications relevant to the Services outlined.
And:
4C.6.1: Bidders will be required to confirm that they and/or the service provider's managerial staff have relevant educational and professional qualifications such as the following: ITIL qualifications (Helpdesk, etc) or equivalent other professional qualifications relevant to the Services.
4C.10: Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract
Minimum: ISO 27001 - Information Security Management
- Price carries 15 of 100 points: a 10% discount moves about 1.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 14 Aug 2026, 11:44 BST
- Last source update
- 14 Aug 2026, 11:44 BST
- Award evaluation window
- 14 Sept 2026 – …
- Authority reference
NP605926- FTS notice number
2026/S 000-077617- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06e47dFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Review procedure
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:
An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.
Publisher note: The estimated value provided in sections II.1.5 and II.2.6 includes the initial 36 month contract period and the two optional extension periods of 12 months each. Full details of the requirement and tender submission information is contained within the ITT and associated procurement documents on PCS-Tender. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32412. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: It is a mandatory requirement that Bidders agree to support the concept, provision and ongoing development of community benefits provision in relation to this Agreement. Bidders are required to agree to this mandatory requirement. They are also requested to provide a brief summary of the community benefits that have recently been delivered within Scotland, and also what impact and outcomes these have achieved. Bidders are required to summarise any community/social benefits that will be delivered as part of this Agreement if successful, or, alternatively, Bidders confirm that they will engage with the NHS Scotland Community Benefits Gateway (CBG). This gateway, developed through requests from suppliers seeking opportunities to support the delivery of community benefits within the contracting region, provides information community benefit opportunities. The CBG is a free and easy to use online service that connects NHS Scotland suppliers with third sector community organisations within Scotland and will be used for tracking and reporting, and is an approved, compliant route to the realisation of community benefits. For further information please visit: https://www.nss.nhs.scot/procurement-and-logistics/sustainability/access-our-community-benefit-gateway/. (SC Ref:840196)
How it was run
Official notice- Submission deadline
- 14 Sept 2026, 17:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bids opened
- 14 Sept 2026, 17:00 BST
Timeline
14 Aug 2026 → 14 Sept 2026 · 3 dates- Notice published69 days ago14 Aug 2026, 11:44 BST
- Submission deadline38 days ago14 Sept 2026, 17:00 BST
- Bids opened38 days ago14 Sept 2026, 17:00 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Sheriff Court HouseReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.