Official UK procurement notice
Internal communication and employee engagement Framework Agreement
Authority: British Council (Local council)·Consortium: 2 public authorities
Sectors: IT Services & Software (72)Business Services & Consultancy (79) Delivery: UK
Framework ceiling (notional)Value not publishedframework ceiling, not attributable revenue
Submissions closed 17 Nov 2023awarded 15 Mar 2024
Lots 2max 2 won per supplier · max 2 to bid
Framework period 1 yr 11 moends 1 Dec 2025 · extension options published · starts 18 Dec 2023
What is being bought2 lots · detail below
Published requirement descriptionThe British Council’s Internal Communications Team is seeking occasional, additional resource and expertise to establish a framework of UK based consultants and suppliers ("the framework") for the delivery of technical expertise in: internal communications, change communications and employee engagement – to provide both strategic and tactical support.
CPV: Business analysis consultancy services · Business and management consultancy and related services
How this framework works
From the published notice- Places
- up to 6 suppliers · 33 bids on the busiest of 2 lots (5.5 per place) · 7 appointed (full)
- Framework period
- 1 yr 11 mo from 18 Dec 2023, N/A
Lots and requirements (2)Procurement structure
2 lots · no lot values published · a supplier may bid for at most 2 and win at most 2 of them · evaluation weights differ by lotLot #1Strategic internal communications and employee engagementAwardedRenewal
- Employee audience research; collecting and analysing insight from (or about) our global workforce to inform our internal communications strategy, employee experience strategy, or to support specific internal communication and engagement campaigns2. Internal communication audits and associated development projectsa. channel audits and project management of channel developmentb. content audits and content strategy development3. Reviews and recommendations for changes to internal communication frameworks, policies, processes, governance and resourcing.
Lot #2Change communications and internal engagement campaigns.AwardedRenewal
- Working with internal stakeholders to agree a comprehensive communications brief, ensuring business objectives and desired outcomes are understood and the scope of the work agreed – and then assessing and meeting (or managing) stakeholder expectations throughout the project.2. Conducting baseline research or gathering insight, to assess how comms can measure its impact on achieving business objectives and desired outcomes.3. Developing change communication strategies, narratives and communication action plans (including running communication strategy and planning workshops).4. Developing stakeholder engagement plans.5. Assessing communication risks and potential resistances to change and putting in place mitigating actions. This may include scenario planning, as well as assessing and articulating ambiguity.6. Devising creative ideas and concepts to amplify engagement with change7. Designing and producing creative materials and assets, including various forms of film/video, animation, podcasts, branding, graphic design, gamification, etc. 8. Copywriting, creative writing, message drafting, editing and proofreading9. Creating engaging presentations10. Event design and management11. Conducting ongoing and final measurement to assess how well communication strategies and campaigns are meeting business objectives and desired outcomes – measuring reach, engagement, sentiment, impact/behaviour change and return on investment.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lots publish different evaluation splits; there is no single procedure weighting.
What this means for your bid
- Price carries 20 points on every lot: a 10% discount moves about 2 points.
- “Internal communication and employee engagement Framework Agreement” is a framework: the contest is a place on its panel, up to 6 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 23 Oct 2023, 15:39 BST
- Last source update
- 3 Apr 2024, 11:21 BST
- Award evaluation window
- 17 Nov 2023 – …
- Authority reference
BC/03174- FTS notice number
2024/S 000-010713- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-040e4aFind a Tender
How it was run
Official notice- Appointment period ends
- 17 Nov 2023, 12:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 17 Nov 2023, 12:00 GMT
Timeline
17 Nov 2023 → 3 Apr 2024 · 5 dates- Admission / appointment period endsperiod end, not a bid countdown17 Nov 2023, 12:00 GMT
- Bids opened17 Nov 2023, 12:00 GMT
- Contract starts18 Dec 2023
- Bids must remain valid until18 Dec 2023, 23:59 GMT
- Notice published3 Apr 2024, 11:21 BST
Notice history
2 events · 2 releases on Find a Tender · since 3 Apr 2024- Status changed to complete3 Apr 2024, 11:21 BST
- Buyer details updated3 Apr 2024, 11:21 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastSuppliers appointed 7admitted to the panel · see the list ↓
Bids received 3333 from SMEs · busiest of 2 lots
Contracts signed 2latest 15 Mar 2024
2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 2 of these contracts carry the same published figure, £400,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Contract 010713-2024-BC/03174-1
- Signed
- 15 Mar 2024
- Value
- ceiling above
- Period
- … – 1 Dec 2025
- Status
- active
Contract 010713-2024-BC/03174-2
- Signed
- 15 Mar 2024
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Strategic internal communications and employee engagement | 26bids · 26 electronic · 26 from abroad | 26 | — | — |
| 2 · Change communications and internal engagement campaigns. | 33bids · 33 electronic · 33 from abroad | 33 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeFramework contractors & participating bidders
10 commercial parties on the notice- Blue goose design LtdFramework contractor
- Employee PlusecheckFramework contractor
- Employee PulsecheckFramework contractor
- Enthuse Communications LimitedFramework contractor
- Four CommuncationsFramework contractor
- Four CommunicationsFramework contractor
- H and H Agency LtdFramework contractor
- Sequel Group LtdFramework contractor
- The Leith Agency (Cello Signal Ltd)Framework contractor
- The Leith Agency (T/A Cello Signal Ltd)Framework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.