Official UK procurement notice
Interim Managed Service Provider
Authority: Government Property Agency (Central government)
What is being bought
Published requirement descriptionThe requirement is for a direct award for the provision of expert Microsoft support services. This includes proactively managing Entra ID, Conditional Access policie, and MFA to strengthen endpoint security and mitigate cyber risks. The existing service gap necessitates expert, multi-tiered support to reduce the internal IT burden and ensure faster resolution of technical incidents and user access issues.
Procuring a third-party Microsoft Gold Partner to manage backup services moves the GPA to a secure future state, further data retention as well as ransomware protection. Sustained support for Azure Virtual Desktop centralises IT administration, ensuring a secure, scalable digital workplace.
Standard procurement processes can cause delays for emerging business needs; the Professional Services Retainer fills this gap by allowing immediate access to engineers for urgent projects and will only be used if required. This arrangement serves as an interim solution while the GPA develops its wider strategic Microsoft implementation and managed service partner strategy
The lotProcurement structure
single lot · no lot value publishedLot #1Lot 1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award — no call for competition
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Apr 2026, 13:12 BST
- Last source update
- 9 Apr 2026, 13:12 BST
- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066fa1
- Why no open competition
- Additional Repeat Extension Partial Replacement
- Published justification
Direct award justified via Procurement Act 2023:Section 41 and Schedule 5, Paragraph 7 Under the Act, a contracting authority may award a contract directly if the justification for "Additional or Repeat Goods, Services or Works" is met. Specifically, the GPA relies on the following legal conditions: 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as more…
an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. The Supplier is currently engaged in a provision of a managed service that utilises both the supplier's knowledge and experience and associated system development, governance and compliance services within their resource pool. To change suppliers at this point would be detrimental to the service provision , and will require significant re-work of processes and service approaches, causing an increase in technical debt, cost increases and time delays. This arrangement is acting as an interim solution while GPA develops it's wider Microsoft strategy, which will include an appointed strategic implementation and managed service partner. Offboarding the current supplier and onboarding a new supplier now to perform the same task for a limited period, before transitioning again under the future strategy will create serious disruption and further increase cost and risk. On that basis it's suggested that the conditions in paragraph 7 are met.
How it was run
- Submission deadline
- —
Timeline
2 published dates · Europe/London- Standstill ends174 days ago30 Mar 2026, 23:59 BST
- Notice published165 days ago9 Apr 2026, 13:12 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics — not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| BRIDGEALL LIMITEDSME31 Mar 2026 — 30 Mar 2027 | £203,500 | 19 Mar 2026 | Awarded |
Contracts
Interim Managed Service Provider · BRIDGEALL LIMITEDSME
- Signed
- 1 Apr 2026
- Value
- £203,500
- Period
- 1 Apr 2026 — 31 Mar 2027
- Status
- active
No agreed KPIs: In accordance with the principle of proportionality for a contract of this value, formal Key Performance Indicators (KPIs) have not been included. Commercial has determined that performance is most effectively assessed through direct contract management and the monthly review of and adherence to the predefined Service Level Requirements.
Notice history
4 events · 2 releases on Find a Tender · since 19 Mar 2026- Contract details notice published9 Apr 2026, 13:12 BSTUK7
- Contract signature expected31 Mar 2026, 23:59 BSTscheduled
- Contract award notice published19 Mar 2026, 17:36 GMTUK6
- Transparency notice published19 Mar 2026, 17:27 GMTUK5
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- BRIDGEALL LIMITEDAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Conflict of interest declarationNot published
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender