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Official procurement procedure

Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: HYDE HOUSING ASSOCIATION LIMITED: "Intention to Directly Award a Contract for Cloud-Based Maintenance, Scheduling, Compliance and Asset Management Software". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHYDE HOUSING ASSOCIATION LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: HYDE HOUSING ASSOCIATION LIMITED
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for HYDE HOUSING ASSOCIATION LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityHYDE HOUSING ASSOCIATION LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published5 Dec 2025, 16:08 GMT
Last source update5 Dec 2025, 16:08 GMT
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-05f016
What is being bought
Hyde Housing Association Ltd intends to directly award a contract to Totalmobile Limited for the provision of cloud-based maintenance, scheduling, compliance and asset management software. The contract covers the continued supply, licensing, support and associated services required to operate Hyde's existing Totalmobile platform. The estimated contract value is above £5,000,000 (excluding VAT) over a five-year term. The contract enables Hyde to maintain continuity of service for essential operational systems already implemented and in active use.
What changed
From the official release history
  1. Status changed to complete
    5 Dec 2025, 16:08 GMT
  2. Official notice release published
    5 Dec 2025, 16:08 GMT
  3. Buyer information updated
    5 Dec 2025, 16:08 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    5 Dec 2025, 16:08 GMT
  2. Award pending
    Not published · £5,500,000
Commercial outcome and competition
Awards
Totalmobile Limited
£5,500,000 · Not published · pending
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

HYDE HOUSING ASSOCIATION LIMITED

Contracting authority GB-COH-IP18195R
View buyer profile

  • HYDE HOUSING ASSOCIATION LIMITED
    buyer

    GB-COH: IP18195R · GB-PPON: PGRL-4951-QTGX
    30 Park Street, London, UKI44, SE1 9EQ, GB
    procurementhelpdesk@hyde-housing.co.uk

  • TOTALMOBILE LIMITED
    supplier

    GB-COH: NI018486 · GB-PPON: PQCH-5452-NTRL
    3rd Floor, 35 Dp 35-37 Donegall Place, Belfast, UKN06, BT1 5BB, GB
    tenders@totalmobile.co.uk
Award and contract changes
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleHyde intends to directly award this contract under Schedule 5, Paragraphs 5, 6 and 7 of the Procurement Act 2023. Hyde currently operates Totalmobile's cloud-based maintenance, scheduling, compliance and asset-management solution as a core operational system. The platform has been fully deployed across the organisation and is embedded through multiple technical integrations, data structures and workflow configurations that are specific to Totalmobile's proprietary environment. Totalmobile holds the exclusive intellectual property rights for the software and associated components used by Hyde. Based on this technical configuration, no alternative supplier is capable of providing a system that can maintain service continuity without extensive redevelopment, re-implementation, large-scale data migration or interruption to critical operations. As a result, no reasonable alternative exists and a competitive process would be disproportionate, impractical and contrary to the public interest, given the operational risk, cost and disruption associated with replacing the existing system. The proposed contract represents a continuation of the current integrated platform and related services. Procuring these services from a different supplier would create material technical incompatibilities and require substantial re-engineering, which meets the criteria for additional or repeat services under Schedule 5, Paragraph 7. Direct negotiation has also established that the commercial terms available through this route are more advantageous than those available via framework agreements, supporting value for money. For these reasons, Hyde is relying on the permitted grounds under Schedule 5, Paragraphs 5, 6 and 7 to award the contract directly to Totalmobile.