Find a TenderAwarded
Published 15 Dec 2025, 09:34 GMT

Official UK procurement notice

Integrated Wellness Support Service

Official notice

Authority: Bolton Council (Local council)

ServicesOpen procedure
Published estimate£3,909,346≈ £1.3m / year
Submissions closed 1 Apr 2026awarded 23 Jun 2026
Awarded to ICE Creates Ltd
Contract term 3 yrsends 30 Nov 2029 · extension options published · starts 1 Dec 2026

What is being bought

Published requirement description

The Integrated Wellness Support Service (IWS) is a proposed model designed to improve health outcomes and reduce inequalities across Bolton by combining specialist stop smoking support and adult weight management into a single, holistic service. It will provide a single-entry point for residents seeking lifestyle and behavioural support, while also addressing wider determinants of health such as emotional wellbeing. The service will adopt a household approach, working in partnership with local neighbourhood models and community assets to deliver flexible, person-centred interventions. Delivery will include community-based and digital options, ensuring accessibility and alignment with Bolton's vision to improve health and wellbeing for all age groups.

CPV: Wellness services

The lotProcurement structure

single lot · value published
Lot #1The service will deliver three levels of support:AwardedRenewal 3 yrsPublished value£3,909,346

The service will deliver three levels of support:

Universal Offer includes community-based health promotion, healthy eating guidance, physical activity initiatives, emotional wellbeing support, and signposting to local resources. It aims to build health literacy and encourage self-care strategies.

Targeted Support provides structured one-to-one and group programmes for individuals needing more intensive help, including rehabilitation for long-term conditions and behavioural interventions linked to NHS Health Checks.

Specialist Services focus on evidence-based interventions for weight management and smoking cessation. Weight management support will follow NICE guidance, offering structured behavioural programmes for adults with a BMI of 25-39.9 (or 23+ for ethnic minority groups). Stop smoking services will deliver behavioural support, pharmacotherapy, and harm reduction strategies, including NRT and vapes, in line with NICE guidance.

Key deliverables include a high-profile universal programme, targeted interventions, a specialist weight management service, and a community stop smoking service with multiple referral routes. The provider must ensure accessibility, maintain strong partnerships with local health, care, and community networks, and operate flexibly to meet evolving needs. Performance will be monitored through KPIs such as quit rates, BMI reduction, and sustained behaviour change, with follow-up at 6 and 12 months. The service also requires robust safeguarding, data protection compliance, and trained multidisciplinary staff to deliver interventions safely and effectively.

This notice is an intention to award a contract under the competitive process. The lifetime value of this contract is £3,909,346. This is a new service intended commence on 01st December 2026 for a period of 3+2+2 Years.

Contract period: 1 Dec 2026 – 30 Nov 2029 (3 yrs)
Delivery: North West · Bolton
Extensions: The Authority may upon 3 months written notice to the Provider extend the Agreement Period for up to two further periods with each further period not exceeding two years. Any extended term shall form part of the Agreement Period · There is an option to extend for a further 2 years +2 years.Variant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Social value: 20%Environmental: 15%
Published sub-criteria (5)
  • Value: 35%
  • Quality & Innovation: 15%
  • Improving Access, Reducing health inequalities and facilitating choice: 15%
  • Social Value: 20%
  • Integration, Collaboration and Service Sustainability: 15%
Published award criteria (6)
  • Value: 35
  • Quality & Innovation: 15
  • Integration, Collaboration and Service Sustainability: 15
  • Improving Access, Reducing health inequalities and facilitating choice: 15
  • Social Value: 20
  • Price: Pass/Fail

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Dec 2025, 09:34 GMT
Last source update
23 Jun 2026, 15:34 BST
Award evaluation window
2 Apr 2026 – …
Authority reference
TC134
FTS notice number
2026/S 000-059073
Classification (CPV)
Wellness services
Delivery area
North West (UKD36)
Official registry OCID
ocds-h6vhtk-05f55d Find a Tender

Publisher note: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59 on 03.07.2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the competitive process of the PSR. Written representations should be sent to [email protected] No conflicts of interest were declared. The award decision makers are members of Bolton Public Health. The submission was assessed and the provider selected against the following key criteria : • Quality and innovation • Value • Integration, collaboration, and service sustainability • Improving access, reducing health inequalities, and facilitating choice • Social value The successful provider achieved the highest overall score, consistently providing all the necessary details to give the contracting authority confidence that the requirements of the specification will be delivered to an excellent standard. Using a full competitive tender, all providers were scored against the PSR key criteria above.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
1 Apr 2026
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
2 Apr 2026, 10:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Apr 2026 → 1 Dec 2026 · 4 dates
  1. Submission deadline203 days ago
    1 Apr 2026
  2. Bids opened202 days ago
    2 Apr 2026, 10:00 BST
  3. Notice published120 days ago
    23 Jun 2026, 15:34 BST
  4. Today
    21 Oct 2026
  5. Contract startsin 41 days
    1 Dec 2026

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    23 Jun 2026, 15:34 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £3,909,3461 contract exc. VAT
Bids received 10
Contracts signed 1latest 23 Jun 2026
Awarded toValueDateStatus
ICE Creates LtdSME£3,909,346 †—Awarded

Contracts

  • Integrated Wellness Support Service · ICE Creates LtdSME

    Signed
    23 Jun 2026
    Value
    £3,909,346
    Period
    … – 30 Nov 2029
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
10bids · 10 electronic———

Contracting authority & participating public bodies

Bolton Metropolitan Borough Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Victoria Square, Bolton, North West, BL11RUContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Bolton CouncilReview body Bolton
  • High Court and Tribunals JudiciaryReview body London

Bidders & participating suppliers

1 commercial party on the notice
  • ICE CreatesAwarded supplierGB-COH: Company number 03881965 Unit 2 Abbots Quay, Monks Ferry, Birkenhead, North West, CH41 5LH

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.