Integrated Urgent Assessment and Treatment Centre

{
  "id": "037848-2023",
  "tag": [
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    "contract"
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  "date": "2023-12-22T13:21:10Z",
  "ocid": "ocds-h6vhtk-03d420",
  "buyer": {
    "id": "GB-FTS-67871",
    "name": "NHS Hertfordshire and West Essex Integrated Care Board"
  },
  "awards": [
    {
      "id": "037848-2023-ACE-0690-2023-HWE-1",
      "title": "Integrated Urgent Assessment and Treatment Centre",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-101430",
          "name": "Stellar Healthcare Ltd"
        }
      ],
      "relatedLots": [
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    }
  ],
  "tender": {
    "id": "ACE-0690-2023-HWE",
    "lots": [
      {
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        "status": "cancelled",
        "hasOptions": false,
        "description": "This purpose of this notice is to inform the market of a contract awarded to Stellar Healthcare Ltd commissioned by NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) following the successful conclusion of a due diligence lead provider process for an all age Integrated Urgent Assessment and Treatment Centre for the population of Hertfordshire and West Essex.\nThe contract approach is a lead provider model (provider collaborative). \nHWE ICB sought to identify a capable lead provider in order to commission a collaborative approach for the delivery of an all age Integrated Urgent Assessment and Treatment Centre, that supports the vision and aims of the national and local access delivery plans for urgent and emergency care and primary care.  \nThis approach aligns with the 2022 Health & Social Care Act which set out the requirement for systems to create ‘Provider Collaboratives’. The aim of these Provider Collaboratives is to bring together public providers of NHS services (incl. primary medical care and acute trusts) to work together at scale for the benefit of populations.  \nDelivering the service through a Provider Collaborative will enable the ICB to better manage rising demand, increase the quality of service delivered to patients, and improve efficiencies creating better sustainability.\nThe maximum contract duration for this service is 7 years (5 years initial plus 2-year extension provision).\nThe maximum aggregate contract value for this service is £16.8m (exclusive of VAT):\n- (maximum of £12.0m initial 5-year period from 1st November 2023 to 31st October 2028) + (maximum of £4.8m 2-year extension provision from 1st November 2028 to 31st October 2030).\nThe Authority is publishing this Contract Award Notice in the Contracts Finder in accordance with the Public Contracts Regulations 2015 (as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020).",
        "awardCriteria": {
          "criteria": [
            {
              "name": "QUALITY",
              "type": "quality",
              "description": "100"
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            {
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        "deliveryAddresses": [
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            "region": "UKH35"
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    ],
    "title": "Integrated Urgent Assessment and Treatment Centre",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "This purpose of this notice is to inform the market of a contract awarded to Stellar Healthcare Ltd commissioned by NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) following the successful conclusion of a due diligence lead provider process for an all age Integrated Urgent Assessment and Treatment Centre for the population of Hertfordshire and West Essex.\nThe contract approach is a lead provider model (provider collaborative). \nHWE ICB sought to identify a capable lead provider in order to commission a collaborative approach for the delivery of an all age Integrated Urgent Assessment and Treatment Centre, that supports the vision and aims of the national and local access delivery plans for urgent and emergency care and primary care.  \nThis approach aligns with the 2022 Health & Social Care Act which set out the requirement for systems to create ‘Provider Collaboratives’. The aim of these Provider Collaboratives is to bring together public providers of NHS services (incl. primary medical care and acute trusts) to work together at scale for the benefit of populations.  \nDelivering the service through a Provider Collaborative will enable the ICB to better manage rising demand, increase the quality of service delivered to patients, and improve efficiencies creating better sustainability.\nThe maximum contract duration for this service is 7 years (5 years initial plus 2-year extension provision).\nThe maximum aggregate contract value for this service is £16.8m (exclusive of VAT):\n- (maximum of £12.0m initial 5-year period from 1st November 2023 to 31st October 2028) + (maximum of £4.8m 2-year extension provision from 1st November 2028 to 31st October 2030).\nThe Authority is publishing this Contract Award Notice in the Contracts Finder in accordance with the Public Contracts Regulations 2015 (as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020).",
    "classification": {
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      "scheme": "CPV",
      "description": "Health and social work services"
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    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Restricted procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-67871",
      "name": "NHS Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH35",
        "locality": "Welwyn Garden City",
        "postalCode": "AL8 6JL",
        "countryName": "United Kingdom",
        "streetAddress": "Charter House, Parkway"
      },
      "details": {
        "url": "https://hertsandwestessex.icb.nhs.uk",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
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      "identifier": {
        "legalName": "NHS Hertfordshire and West Essex Integrated Care Board",
        "noIdentifierRationale": "notOnAnyRegister"
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      "contactPoint": {
        "name": "ROD SKINNER",
        "email": "ROD.SKINNER@ATTAIN.CO.UK"
      }
    },
    {
      "id": "GB-FTS-101430",
      "name": "Stellar Healthcare Ltd",
      "roles": [
        "supplier"
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      "address": {
        "region": "UKH35",
        "locality": "Harlow",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
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      "identifier": {
        "legalName": "Stellar Healthcare Ltd"
      }
    },
    {
      "id": "GB-FTS-5987",
      "name": "High Court of Justice England and Wales",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "High Court of Justice England and Wales"
      }
    },
    {
      "id": "GB-FTS-66113",
      "name": "Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "mediationBody"
      ],
      "address": {
        "locality": "Welwyn Garden City",
        "postalCode": "AL8 6JL",
        "countryName": "United Kingdom",
        "streetAddress": "Charter House, Parkway"
      },
      "identifier": {
        "legalName": "Hertfordshire and West Essex Integrated Care Board"
      },
      "contactPoint": {
        "email": "ROD.SKINNER@ATTAIN.CO.UK"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "037848-2023-ACE-0690-2023-HWE-1",
      "title": "Integrated Urgent Assessment and Treatment Centre",
      "value": {
        "amount": 16800000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "037848-2023-ACE-0690-2023-HWE-1",
      "dateSigned": "2023-11-01T00:00:00Z"
    }
  ],
  "description": "This purpose of this notice is to inform the market of a contract awarded to Stellar Healthcare Ltd commissioned by NHS Hertfordshire and West Essex Integrated Care Board (HWE ICB) following the successful conclusion of a due diligence lead provider process for an all age Integrated Urgent Assessment and Treatment Centre for the population of Hertfordshire and West Essex.\nThe contract approach is a lead provider model (provider collaborative). \nHWE ICB sought to identify a capable lead provider in order to commission a collaborative approach for the delivery of an all age Integrated Urgent Assessment and Treatment Centre, that supports the vision and aims of the national and local access delivery plans for urgent and emergency care and primary care.  \nThis approach aligns with the 2022 Health & Social Care Act which set out the requirement for systems to create ‘Provider Collaboratives’. The aim of these Provider Collaboratives is to bring together public providers of NHS services (incl. primary medical care and acute trusts) to work together at scale for the benefit of populations.  \nDelivering the service through a Provider Collaborative will enable the ICB to better manage rising demand, increase the quality of service delivered to patients, and improve efficiencies creating better sustainability.\nThe maximum contract duration for this service is 7 years (5 years initial plus 2-year extension provision).\nThe maximum aggregate contract value for this service is £16.8m (exclusive of VAT):\n- (maximum of £12.0m initial 5-year period from 1st November 2023 to 31st October 2028) + (maximum of £4.8m 2-year extension provision from 1st November 2028 to 31st October 2030).\nThe Authority is publishing this Contract Award Notice in the Contracts Finder in accordance with the Public Contracts Regulations 2015 (as amended by The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020).",
  "initiationType": "tender"
}

{
  "id": "016045-2023",
  "tag": [
    "planning"
  ],
  "date": "2023-06-06T16:31:26+01:00",
  "ocid": "ocds-h6vhtk-03d420",
  "buyer": {
    "id": "GB-FTS-66113",
    "name": "Hertfordshire and West Essex Integrated Care Board"
  },
  "tender": {
    "id": "ACE-0690-2023-HWE",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "Contract Name – Integrated Urgent Assessment and Treatment Centre for Hertfordshire and West Essex NHS Integrated Care Board (ICB)\nContract Duration – 1st November 2023 – 31st October 2028 (5yrs) with option to extend for a further 2 years.\nContract value – in the region of £8.5m for the 5-year contract excluding potential extension periods.  Total value including the extension periods is in the region of £11.9m.  However, by working together we would expect financial opportunities to be created as multiple services and associated budgets can be used innovatively to make best use of the system resources\nNHS Hertfordshire and West Essex Integrated Care Board (HWE ICB - the Authority) has an ambitious strategy regarding the delivery of an all age Integrated Urgent Assessment and Treatment Centre for the population of Hertfordshire and West Essex in partnership with Princess Alexandra Hospital NHS Trust (PAH).  We are seeking to commission a collaborative approach for the delivery of the Integrated Urgent Assessment and Treatment Centre, that supports the vision and aims of the national and local access delivery plans for urgent and emergency care and primary care.  \nThis approach aligns with the 2022 Health & Social Care Act which set out the requirement for systems to create ‘Provider Collaboratives’. The aim of these Provider Collaboratives is to bring together public providers of NHS services (incl primary care and acute trusts) to work together at scale for the benefit of populations.  \nDelivering the service through a Provider Collaborative will enable the ICB to better manage rising demand, increase the quality of service delivered to patients, and improve efficiencies creating better sustainability.\nThe Authority has set a bold and challenging goal to work with local system partners (PAH and primary medical care as a minimum), to deliver an integrated model for triage, assessment and treatment of minor illness and minor injury that will enable partners to:\n•\twork together within the local system, to provide joined up and coordinated care for people who need same day access to urgent care, that is the right care, which is easily and rapidly accessible\n•\tuse collective resources flexibly including estate, finance, and workforce to develop effective and efficient same day access pathways that are appropriate, safe, and closer to home  \n•\tmake better use of digital technology to enable selfcare, efficient access and triage, smooth data interoperability and sharing between partners\n•\tGive a focus on population health offering a differentiated urgent same day response for each segment of our population (generally healthy; living with illness; lower complexity; advanced disease; end of life, frailty & dementia)\n•\talign with improving access in primary care and local delivery of the national access recovery plan for primary care through collaborative working across the whole health and care system\nIn recognition of this ambition the Authority is proposing a phased approach moving away from an individual provider led model to a transformed integrated model. As a minimum the service from November 2023 shall include:\n•\ta primary community led triage and assessment model\n•\t•\tassessment and treatment of minor illness and injury, possibly via a hub/spoke model, integrated with primary care enhanced access, GP out of hours and the emergency department.  We will expect the service to interface with a number of other services to maximise the capacity across the whole health and care system, and it is expected these interfaces are mobilized as soon as possible over the course of the contract.\n•\t•\tenable 24/7 access (eg. through integration with existing same day primary medical care access services and reasonable operating hours of the integrated urgent assessment and treatment service)\n•\tprovision to all ages - both adults and children and recognizing that the majority of patients accessing the current service are children and 20-65y Additional information: carried on from 2.4 - who are generally well or have a single long-term condition\n•\tprovision to the population of West Essex, East & North Hertfordshire and any out of area patients attending PAH on an ad hoc basis\n•\tcollective responsibility for managing risk and surges in demand and working together to align capacity accordingly."
      }
    ],
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            "region": "UKH23"
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            "description": "Health and social work services"
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    ],
    "title": "Prior Information Notice (PIN) - Integrated Urgent Assessment and Treatment Centre for Hertfordshire and West Essex NHS Integrated Care Board (ICB)",
    "status": "planned",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Prior Information Notice (PIN)\nThe purpose of this PIN is to inform the market that the Authority has made the decision that working with a collaboration of existing local providers, will be the best solution to provide an affordable, sustainable, and fully Integrated service model in Hertfordshire and West Essex.  The Authority and its incumbents will work collaboratively to ensure delivery of the Integrated Urgent Assessment and Treatment Centre Service objectives, standards, and outcomes.\nPossible provider stakeholders could be, but are not limited to:\n•\tPrincess Alexandra Hospital NHS Trust\n•\tPrimary medical care – GP practices and Primary Care Networks, GP Provider Companies/Federations\n•\tHerts Urgent Care (HUC)\n•\tEssex Partnership University Foundation Trust (EPUT)\n•\tHertfordshire Community Trust (HCT)\n•\tEast of England Ambulance Service Trust (EEAST)\n•\tEssex County Council, Hertfordshire County Council, District Councils\n•\tVoluntary sector\nThis arrangement will be contracted via either an Alliance Contract or a Lead Provider arrangement, and by working collectively the providers will achieve better patient outcomes for Hertfordshire and West Essex and will help to facilitate a more integrated, resilient healthcare system. The contracting model will be agreed as part of the due diligence process.\nThe Contract to be entered into by the Authority and the partnership of providers will be the NHS Standard Contract 2023/24, and subsequent revisions thereof. In addition to the NHS Standard Service Contract the providers will be required to agree and sign a Collaborative Agreement with each other and the Authority. The Contract is intended to run for 5 + 2 years commencing on the 01.11.2023.\nIn accordance with Regulation 72 (1) (a) of the Public Contracts Regulations 2015, the services covered by the arrangement may change and expand as the partnerships develop through a Collaborative Contract. \nTo participate in discussions regarding fulfilling the role of Integrated Urgent Assessment and Treatment Centre Service provider, a provider must: \n(i)\tbe willing to work with a group of providers as outlined above (PAH and primary care as a minimum)\n(ii)\t(ii) have previous experience of multi-disciplinary integrated care service delivery, \n(iii)\t(iii) a willingness to sign up to appropriate system wide outcomes, \n(iv)\t(iv) have a good understanding of the local system and operating environment, and \n(v)\thave the necessary financial capabilities to hold and manage the scale of risk of overspend for the contract and be willing to participate as a part of the wider Hertfordshire and West Essex Integrated Care Partnership (ICP) through taking a degree of income risk share and signing up to an Alliance Agreement with all other key provider stakeholders in the system.\nThe Authority is inviting interested providers who are willing to make the commitment to collaboration in an alliance way of working, and who believe they have the necessary capabilities and experience set out above to respond to the Request for Information (RFI).\nThis process is being conducted via the Bravo E-Procurement Portal at \nhttps://attain.bravosolution.co.uk/web/login.html \nClick on ‘Register’ and follow the on-screen instructions.\nThis PIN is not commencing a competitive process but does not exclude new entrants to the collaborative either via partnering or subcontracting arrangements or the possibility of future procurement. \nThe Authority will conduct a process that complies with the principles of transparency and equal treatment however the Authority is not required (and does not intend) to run the process in accordance with one of the specified procedures in the Regulations (e.g., Restricted, Open etc.). The Authority is, therefore, utilising the flexibilities available to them under the \"light touch regime\" in conducting this process. \nThe Authority is not liable for any costs incurred by those responding to the PIN or relating RFI.",
    "communication": {
      "atypicalToolUrl": "https://attain.bravosolution.co.uk/web/login.html",
      "futureNoticeDate": "2023-06-06T00:00:00+01:00"
    },
    "classification": {
      "id": "85000000",
      "scheme": "CPV",
      "description": "Health and social work services"
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    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-66113",
      "name": "Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH23",
        "locality": "Welwyn Garden City",
        "postalCode": "AL8 6JL",
        "countryName": "United Kingdom",
        "streetAddress": "Charter House, Parkway"
      },
      "details": {
        "url": "https://hertsandwestessex.icb.nhs.uk",
        "buyerProfile": "https://attain.bravosolution.co.uk/web/login.html",
        "classifications": [
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            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
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            "scheme": "COFOG",
            "description": "Health"
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      },
      "identifier": {
        "legalName": "Hertfordshire and West Essex Integrated Care Board",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "email": "rod.skinner@attain.co.uk"
      }
    }
  ],
  "language": "en",
  "description": "The Authority is inviting interested providers who are willing to make the commitment to collaboration in an alliance way of working, and who believe they have the necessary capabilities and experience set out above to respond to the Request for Information (RFI).\nThis process is being conducted via the Bravo E-Procurement Portal at \nhttps://attain.bravosolution.co.uk/web/login.html \nClick on ‘Register’ and follow the on-screen instructions.\nThis PIN is not commencing a competitive process but does not exclude new entrants to the collaborative either via partnering or subcontracting arrangements or the possibility of future procurement. \nThe Authority will conduct a process that complies with the principles of transparency and equal treatment however the Authority is not required (and does not intend) to run the process in accordance with one of the specified procedures in the Regulations (e.g., Restricted, Open etc.). The Authority is, therefore, utilising the flexibilities available to them under the \"light touch regime\" in conducting this process. \nThe Authority is not liable for any costs incurred by those responding to the PIN or relating RFI.",
  "initiationType": "tender"
}