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Published 20 Oct 2025, 09:20 BST

Official UK procurement notice

Insurance and Related Services 2026 for Tollcross Housing Association

Official notice

Authority: Tollcross Housing Association Limited (Housing)

9 lotsServicesCompetitive procedure with negotiationMax 8 lots per supplier
Sectors: Financial and insurance services (66) Delivery: Scotland (UKM82)
Published estimate£900,000total for 9 lots
Submissions closed 18 Nov 2025awarded 28 Apr 2026
Awarded to Arthur J. Gallagher Insurance Brokers Ltd7 awards

What is being bought9 lots · detail below

Published requirement description

The Contract is for the provision of general insurance and related services, including

claims handling, loss control services and general

programme maintenance and advice as required by Tollcross Housing Association

commencing 28th April 2026

  • Recurrence: Between three or five years, from the date of this notice.

CPV: Financial and insurance services · Financial loss insurance services · General liability insurance services · Insurance brokerage services · Insurance services · Liability insurance services · Pecuniary loss insurance services · Professional liability insurance services · Property insurance services

Lots and requirements (9)Procurement structure

9 lots · no lot values published · win at most 8 of them · same evaluation weights on every lot
Shared scope across 2 of 9 lots

Applies to lots 2, 3.

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for terrorism insurance as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract documents Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along

with the Invitation to Tender. Bidders are required to submit

the appropriate SPD, completed in full in order to be considered for Stage 2 of

the procurement.

Lot #1Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability) as required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for property, legal liabilities and other general insurances as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement.

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66000000 Financial and insurance services66510000 Insurance services66515200 Property insurance services66516000 Liability insurance services66516400 General liability insurance services66516500 Professional liability insurance services
Lot #2Insurance and related services associated with Terrorism and/or Political Violence (Pool-Re) as required by Tollcross Housing AssociationRenewal
Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66000000 Financial and insurance services66510000 Insurance services66516000 Liability insurance services66516400 General liability insurance services66516500 Professional liability insurance services66518100 Insurance brokerage services
Lot #3Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Tollcross Housing AssociationAwardedRenewal
Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515200 Property insurance services66518100 Insurance brokerage services
Lot #4Insurance and related services associated with Cyber Risk required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for cyber risk insurances as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services
Lot #5Insurance and related services associated with Professional Indemnity Risks as required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for professional indemnity insurance as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services
Lot #6Insurance and related services associated with Directors and Officers Liability, and Entity as required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for directors and officers liability, and entity insurances as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents. Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services
Lot #7Insurance and related services associated with Crime Risks as required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for crime risks insurance as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents. Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services
Lot #8Insurance and related services associated with Motor Fleet as required by Tollcross Housing AssociationAwardedRenewal

The scope of the Contract includes the provision of insurance cover, brokerage

services (where applicable), professional advice, claims management and loss

control services for motor fleet insurance as

required by Tollcross Housing Association for a period of three years

commencing 28.04.2026, with the option to extend by up to a further two years

at Tollcross Housing Association's sole discretion. Bids are invited from

suitably qualified and experienced insurance brokers and direct insurers. The

Contract will follow the two-stage Competitive Procedure with Negotiation with

bidders being selected on the basis of the responses contained in the pre

qualifying SPD. Bidders will be expected have the capability, capacity, financial

and economic standing and experience to perform the contract. SPDs must be

completed in full with all relevant information supplied. The Contract will be

awarded on the basis of Most Economically Advantageous Tender, with specific

evaluation criteria detailed within the Invitation To Tender and contract

documents Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services
Lot #9Alternative Risk Financing for Tollcross Housing AssociationRenewal

This Lot allows Tollcross Housing Association to examine a bidder's proposals for a combination of Alternative Risk Financing and traditional insurance & Related services for a programme of General Insurance. This lot is an optional lot, which can be awarded or not awarded at the sole discretion of Tollcross Housing Association, depending on Tollcross Housing Association's requirements. Additional information: A Summary of Tollcross Housing Association's current insurances will be made available along with the Invitation to Tender. Bidders are required to submit the appropriate SPD, completed in full in order to be considered for Stage 2 of the procurement.

Delivery: Scotland
Extensions: The contract will be for an initial three year period with the option to extend for a further two years at Tollcross Housing Association's sole discretion. Renewal will be sought at the end of the three or five year period.Second stage: up to 4 candidates invited to tenderVariant bids: not allowed
66510000 Insurance services66515410 Financial loss insurance services66515411 Pecuniary loss insurance services66516000 Liability insurance services66516400 General liability insurance services66518100 Insurance brokerage services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 7 lots
Quality: 50%Price: 50%
Published award criteria (2)
  • Quality: 50
  • Price: 50
Conditions of participation3
  • Suitability

    As a minimum, you are required to demonstrate:

    1. you are an insurance broker registered with and regulated by the UK Financial

    Conduct Authority or an insurer authorised /and or

    regulated by the UK Financial Conduct Authority indicating the types of

    insurance/service the bidder is authorised to arrange or provide

    (See question 4a of SPD)

    1. the financial ability and strength to deliver the programme (see question 4b of

    SPD)

    1. the governance arrangements of the bidding organisation and where part of a

    larger Group, the title, positioning and legal status of the

    bidding organisation within that Group

    1. the ability to provide social landlords with a choice of insurers and/or options
    2. a record of successful provision of relevant services to other organisations that

    are similar in profile to the contracting authority (see

    question 4C1.2 of SPD)

    1. a skilled and competent service team, being client relationship management,

    technical staff, broking/underwriting expertise, claims

    managers and risk managers (see question 4C6 of SPD)

    1. your commitment to delivering quality service to Tollcross Housing Association,

    including that provided by any third party contractor

    employed by you or by the insurers you propose (see question 4C10 of SPD)

    1. your ability to demonstrate client satisfaction on at least 3 similar contracts
    2. commitment to corporate and individual professional development defined by

    the CII or similar professional organisation (see questions

    4c&4D of SPD)

  • Condition of participation
    no text published
    Minimum: (1) All candidates will be required to provide evidence of relevant insurance limits as detailed in the SPD (2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the bidder and the turnover in respect…
  • Technical & professional ability

    Bidders must be either an insurance broker registered with and regulated by the UK

    Financial Conduct Authority or an insurer

    authorised/and or regulated by the UK Financial Conduct Authority indicating the

    types of insurance/service the bidder is authorised to

    arrange or provide.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · Between three or five years, from the date of this notice.
First published
20 Oct 2025, 09:20 BST
Last source update
1 May 2026, 09:26 BST
FTS notice number
2026/S 000-040278
Classification (CPV)
Financial and insurance servicesFinancial loss insurance servicesGeneral liability insurance servicesInsurance brokerage servicesInsurance servicesLiability insurance servicesPecuniary loss insurance servicesProfessional liability insurance servicesProperty insurance services
Delivery area
Scotland (UKM82)
Official registry OCID
ocds-h6vhtk-05cf67 Find a Tender

Publisher note: Bidders should note that for reasons of confidentiality, full Tender specification and supporting information will be made available only to those Bidders that are selected to proceed to the Invitation to Tender Stage. Sufficient detail is provided within this Contract Notice and within the SPD to enable the Bidder to decide whether to participate in this process. (SC Ref:830773)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
18 Nov 2025, 17:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.publiccontractsscotland.gov.uk ↗

Timeline

18 Nov 2025 → 1 May 2026 · 4 dates
  1. Submission deadline344 days ago
    18 Nov 2025, 17:00 GMT
  2. Invitations to tender expected335 days ago
    28 Nov 2025
  3. Bids must remain valid until183 days ago
    28 Apr 2026, 23:59 BST
  4. Notice published181 days ago
    1 May 2026, 09:26 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    1 May 2026, 09:26 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 7
Awarded value £721,2997 contracts exc. VAT
Bids received 19
Contracts signed 7latest 28 Apr 2026
Awarded toValueDateStatus
Lot 1 · Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability) as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£665,908 †—Awarded
Lot 3 · Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£20,990 †—Awarded
Lot 4 · Insurance and related services associated with Cyber Risk required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£14,566 †—Awarded
Lot 5 · Insurance and related services associated with Professional Indemnity Risks as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£8,666 †—Awarded
Lot 6 · Insurance and related services associated with Directors and Officers Liability, and Entity as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£4,536 †—Awarded
Lot 7 · Insurance and related services associated with Crime Risks as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£4,114 †—Awarded
Lot 8 · Insurance and related services associated with Motor Fleet as required by Tollcross Housing Association1 award
Arthur J. Gallagher Insurance Brokers Ltd£2,520 †—Awarded

Contracts

  • Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability) as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £665,908
    Status
    active

  • Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £20,990
    Status
    active

  • Insurance and related services associated with Cyber Risk required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £14,566
    Status
    active

  • Insurance and related services associated with Professional Indemnity Risks as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £8,666
    Status
    active

  • Insurance and related services associated with Directors and Officers Liability, and Entity as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £4,536
    Status
    active

  • Insurance and related services associated with Crime Risks as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £4,114
    Status
    active

  • Insurance and related services associated with Motor Fleet as required by Tollcross Housing Association · Arthur J. Gallagher Insurance Brokers Ltd

    Signed
    28 Apr 2026
    Value
    £2,520
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Insurance for Property & related Business Interruption risks (possibly including Property Owners Liability) as required by Tollcross Housing Association3bids · 3 electronic0——
3 · Insurance and related services associated with Terrorism and/or Political Violence (Non Pool-Re) as required by Tollcross Housing Association1bids · 1 electronic0——
4 · Insurance and related services associated with Cyber Risk required by Tollcross Housing Association3bids · 3 electronic0——
5 · Insurance and related services associated with Professional Indemnity Risks as required by Tollcross Housing Association3bids · 3 electronic0——
6 · Insurance and related services associated with Directors and Officers Liability, and Entity as required by Tollcross Housing Association3bids · 3 electronic0——
7 · Insurance and related services associated with Crime Risks as required by Tollcross Housing Association3bids · 3 electronic0——
8 · Insurance and related services associated with Motor Fleet as required by Tollcross Housing Association3bids · 3 electronic0——

Contracting authority & participating public bodies

Tollcross Housing Association

Contracting authorityHousingBody governed by public lawHousing and community amenities 868 Tollcross Road, Glasgow, UK, G32 8PFContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Glasgow Sheriff CourtReview body GlasgowContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.