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Published 7 Nov 2024, 13:35 GMT

Official UK procurement notice

Insulin Pumps, Continuous Glucose Monitoring, Products Contributing to the Delivery of Hybrid Closed Loop Pathways and Associated Products

Official notice

Authority: SUPPLY CHAIN COORDINATION LIMITED (Public body)·Consortium: 4 public authorities

Framework agreement6 lotsGoodsOpen procedureSME suitableMax 3 lots per supplier
Sectors: Medical Devices & Pharma (33)Software Packages & ERP (48) Delivery: UK
Framework ceiling (notional)£1,067,000,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 17 Mar 2025awarded 5 Nov 2025
Lots 6max 3 won per supplier

Re-procurement plannedInsulin pumps, continuous glucose monitoring products contributing to the delivery of hybrid closed loop pathways and associated products · tender expected

What is being bought6 lots · detail below

Published requirement description

NHS Supply Chain seeks to establish a Framework Agreement for the supply of Insulin Pumps, Continuous Glucose Monitoring, Products Contributing to the Delivery of Hybrid Closed Loop Pathways and Associated Products. This includes but not limited to tethered and patch insulin pumps, continuous glucose monitoring devices, products that contribute to the functionality of hybrid closed loop insulin delivery systems, and consumables. Precise quantities are unknown. It is anticipated in the first year that spend will be approximately £ 240,000,000 - £267,000,000 GBP (Excluding VAT), however this is approximate only and may vary depending on requirements of bodies purchasing under the Framework. Estimated total value over the 4 year agreement is approximately £960,000,000 to £1,067,000,000 Excluding VAT. Please note it is expected that the yearly spend for years 2 , 3 and 4 of the Framework Agreement will rise significantly. Following the National Institute for Health and Care Excellence (NICE) Technology Appraisal TA943 Overview | Hybrid closed loop systems for managing blood glucose levels in type 1 diabetes | Guidance | NICE published 19th December 2023 and the NHS England Implementation Plan www.england.nhs.uk/long-read/hybrid-clo… ↗

CPV: Devices and instruments for transfusion and infusion · Industry specific software package · Infusion pumps · Infusion supplies · Medical consumables

How this framework works

From the published notice
Bids received
9 bids on the busiest of 3 lots · 12 suppliers appointed

Lots and requirements (6)Procurement structure

6 lots · 3 with a published value · win at most 3 of them · same evaluation weights on every lot
Lot #1Insulin PumpsRenewalPublished value£620,000,000

This Lot aims to offer Patch Insulin Pumps and Tethered Insulin Pumps and associated consumables or accessories. Additional information: Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of £140,000,000 to £150,000,000 Excluding VAT in the first year. These are approximate only and the values may vary depending on the requirements of those bodies purchasing under the Framework Agreement.

Delivery: UK
Extensions: Option to extend up to a period of 48 MonthsVariant bids: not allowed
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps33194120 Infusion supplies
Lot #2Continuous Glucose MonitorsRenewalPublished value£446,932,000

This Lot aims to offer Continuous Glucose Monitors and associated consumables or accessories. Additional information: Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of £75,000,000 to £95,000,000 in the first year. These are approximate only and the values may vary depending on the requirements of those bodies purchasing under the Framework Agreement. It is expected that the yearly spend for years 2 , 3 and 4 of the Framework Agreement will rise significantly.

Delivery: UK
Extensions: Option to extend up to a maximum of 48 monthsVariant bids: not allowed
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps33194120 Infusion supplies
Lot #3Software and Diabetes Management SystemsRenewalPublished value£68,000

Applications and/or software that contributes to the functionality of a closed loop insulin delivery system. Products that connect with blood glucose sensors and insulin pumps to automatically increase, decrease, or stop the delivery of insulin in response to the glucose levels of people with diabetes. Additional information: Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of £15,000 - £17,000 in the first year. These are approximate only and the values may vary depending on the requirements of those bodies purchasing under the Framework Agreement.

Delivery: UK
Extensions: Option to extend for a maximum duration of 48 monthsVariant bids: not allowed
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps48100000 Industry specific software package
Lot #4Insulin PumpsAwardedLot estimate not published

This Lot aims to offer Patch Insulin Pumps and Tethered Insulin Pumps and associated consumables or accessories.

Delivery: UK · Various Locations in the UK
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps33194120 Infusion supplies
Lot #5Continuous Glucose MonitorsAwardedLot estimate not published

This Lot aims to offer Continuous Glucose Monitors and associated consumables or accessories.

Delivery: UK · Various Locations in the UK
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps33194120 Infusion supplies
Lot #6Software and Diabetes Management SystemsAwardedLot estimate not published

Applications and/or software that contributes to the functionality of a closed loop insulin delivery system. Products that connect with blood glucose sensors and insulin pumps to automatically increase, decrease, or stop the delivery of insulin in response to the glucose levels of people with diabetes.

Delivery: UK · Various Locations in the UK
33194000 Devices and instruments for transfusion and infusion33194110 Infusion pumps48100000 Industry specific software package

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 85%Price: 5%Social value: 10%
Published sub-criteria (5)
  • Working with the NHSSC: 30%
  • Patient Experience: 25%
  • Customer Support: 30%
  • Price: 5%
  • Social Value: 10%
Conditions of participation1
  • Suitability

    Applicants may bid for one, more than one or all of the Lots and Applicants should refer to the Invitation to Tender for more information in respect of this.

    Under this Framework Agreement, there will be one method for supply – Direct Contract Goods.

    For the Goods identified as Direct Contract Goods 1) NHS Supply Chain; 2) any NHS Trust; 3) any other NHS entity; 4) any government department, agency or other statutory body (for the avoidance of doubt including local authorities) and/or 5) any private sector entity active in the UK healthcare sector will be able to enter into a direct contract with the successful supplier for any of the Goods under the Framework Agreement.

    Direct contracts placed under the Framework Agreement by parties other than NHS Supply Chain are between the party and the supplier, NHS Supply Chain will not be a party to those contracts.

    The term of contracts formed under the Framework Agreement may continue beyond the end of the term of the Framework Agreement itself. NHS Supply Chain expects to provide successful Suppliers with the opportunity to offer additional savings to customers through the provision of discounted pricing, value added offerings and commitment initiatives.

    NHS Supply Chain will share savings information in order to assist its customers with making informed procurement decisions.

    Electronic ordering will be used and electronic invoicing will be accepted and electronic payment will be used. For the avoidance of doubt, and notwith…

What this means for your bid
  • Price carries 5 of 100 points: a 10% discount moves about 0.5 points. The method statement decides this lot, not the discount.
  • “Insulin Pumps, Continuous Glucose Monitoring, Products Contributing to…” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 Nov 2024, 13:35 GMT
Last source update
3 Dec 2025, 22:28 GMT
Award evaluation window
11 Mar 2025 – …
FTS notice number
2025/S 000-079536
Classification (CPV)
Devices and instruments for transfusion and infusionIndustry specific software packageInfusion pumpsInfusion suppliesMedical consumables
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04b4b0 Find a Tender
Contract terms
Performance terms

The Framework Agreement includes obligations with respect to environmental issues and a requirement for successful suppliers to comply with the NHS Supply Chain Code of Conduct.

Review and risk notes
Review procedure

Appeals to be logged in accordance with the Public Contracts Regulations 2015 (as amended)

Publisher note: Submission of expression of interest and procurement specific information: This procurement exercise will be conducted on the NHS Supply Chain eTendering portal at https://nhssupplychain.app.jaggaer.com// Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement-specific information (if required) through the NHS Supply Chain eTendering portal as follows: Registration. 1. Use URL https://nhssupplychain.app.jaggaer.com// Procurement portal. 2. If not yet registered: to access the NHS Supply Chain — Click on the ‘Not Registered Yet’ link to access the registration page. — Complete the registration pages as guided by the mini guide found on the landing page. Portal access. If registration has been completed: — Login with URL https://nhssupplychain.app.jaggaer.com// — Click on ITTs Open to All Suppliers. — Select from the following ITTs: Lot 1 - ITT_1636 Lot 2 - ITT_1637 Lot 3 - ITT_1638 Please note: you must respond to ITT_1635 In addition to any lots you intend to respond to. — Click on Express Interest. — If you intend to respond select Intend to Respond. Applicants are encouraged to download the supplier handbook located within the eProcurement portal by following the 'Supplier Helpcentre' link within the Useful Links section of the Dashboard. For any technical help with the portal please contact: Tel: 0800 069 8630 or email: [email protected] Please refer to Section III.1.1 for additional information.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://nhssupplychain.app.jaggaer.com/web/login.html ↗

Appointment period ends
17 Mar 2025, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
11 Mar 2025, 09:00 GMT
Detailed submission instructions & authority contactsFrom official release

nhssupplychain.app.jaggaer.com// ↗

Timeline

7 Jan 2025 → 3 Dec 2025 · 4 dates
  1. Next notice expected
    7 Jan 2025
  2. Bids opened
    11 Mar 2025, 09:00 GMT
  3. Admission / appointment period endsperiod end, not a bid countdown
    17 Mar 2025, 15:00 GMT
  4. Notice published324 days ago
    3 Dec 2025, 22:28 GMT

Notice history

7 events · 4 releases on Find a Tender · since 4 Mar 2025
  1. Status changed to active
    4 Mar 2025, 14:30 GMT
  2. Procurement method changed
    4 Mar 2025, 14:30 GMT
  3. Deadline moved to 17 Mar 2025, 15:00 GMT
    4 Mar 2025, 14:30 GMT
    +7 days · was 10 Mar 2025, 15:00 GMT
  4. Deadline published: 10 Mar 2025, 15:00 GMT
    4 Mar 2025, 14:30 GMT
  5. Buyer details updated
    4 Mar 2025, 14:30 GMT
  6. Status changed to complete
    3 Dec 2025, 22:28 GMT
  7. Buyer details updated
    3 Dec 2025, 22:28 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—TextTitle · II.1.1https://www.gov.uk/government/organisations/department-of-healthInsulin Pumps, Continuous Glucose Monitors, Products Contributing to the Delivery of Hybrid Closed Loop Pathways and Associated Products
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.210 Mar 202517 Mar 2025+7 d
—Bid openingConditions for opening of tenders · IV.2.711 Mar 202518 Mar 2025+7 d

1 amendment published without a description.

Routine re-releases (4)
  • 2024-11: 1 release · 7 Nov 2024

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 12admitted to the panel · see the list ↓
Bids received 97 from SMEs · busiest of 3 lots
Contracts signed 3latest 5 Nov 2025

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Insulin Pumps

    Signed
    5 Nov 2025
    Value
    £620,000,000
    Status
    active

  • Continuous Glucose Monitors

    Signed
    5 Nov 2025
    Value
    £446,932,000
    Status
    active

  • Software and Diabetes Management Systems

    Signed
    5 Nov 2025
    Value
    £68,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
4 · Insulin Pumps8bids · 8 electronic · 8 from abroad6——
5 · Continuous Glucose Monitors8bids · 8 electronic · 8 from abroad4——
6 · Software and Diabetes Management Systems9bids · 9 electronic · 9 from abroad7——

Contracting authority & participating public bodies

4 public bodies on the notice

Supply Chain Coordination Limited

Contracting authorityPublic body Wellington House, 133-155 Waterloo Road, London, London, SE1 8UGContact name, email

Consortium members and other public bodies

Framework contractors & participating bidders

12 commercial parties on the notice
Show 2 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria