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AwardedFind a Tender · award

Information Communications Technology (ICT) Managed Services Provision

Buyer: Wigan Council →

BuyerWigan Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published8 Apr 2024

What is being bought

Wigan Metropolitan Borough Council is seeking to appoint, through competitive dialogue procurement, a Supplier with the financial means and relevant experience, skills and resources to supply a fully managed IT service which will cover all the Council's IT needs and requirements.

Delivery location

UK

Categories

IT services: consulting, software development, Internet and support 72000000IT services: consulting, software development, Internet and support 72000000

Lot details

Lot 1

Competitive Dialogue

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1IT services: consulting, software development, Internet and supportNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is IT services: consulting, software development, Internet and support (72000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,161 of 10,539 with a bid count)2 average (5,053 of 10,539 with named award suppliers)Not published
Same buyer36 median · 6.3 average (3 of 3 with a bid count)1.3 average (3 of 3 with named award suppliers)Not published
Delivery region: UK3,3252 median · 33.9 average (1,171 of 3,325 with a bid count)2.8 average (1,501 of 3,325 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

011262-2024-1

Statusactive
SupplierAgilisys

Contracts

011262-2024-1

Statusactive
Value£79,000,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-037340
Latest release ID011262-2024
Latest release timestampMon Apr 08 2024 12:46:04 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsCompetitive dialogue
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
8 Apr 2024award, contract011262-2024
13 Oct 2022tenderUpdate028856-2022
5 Oct 2022tender028011-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "011262-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-04-08T13:46:04+01:00",
  "ocid": "ocds-h6vhtk-037340",
  "buyer": {
    "id": "GB-FTS-28166",
    "name": "Wigan Council"
  },
  "awards": [
    {
      "id": "011262-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-110128",
          "name": "Agilisys"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN597088",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Competitive Dialogue",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Information Communications Technology (ICT) Managed Services Provision",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Wigan Metropolitan Borough Council is seeking to appoint, through competitive dialogue\nprocurement, a Supplier with the financial means and relevant experience, skills and\nresources to supply a fully managed IT service which will cover all the Council's IT needs and\nrequirements.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-28166",
      "name": "Wigan Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Wigan",
        "postalCode": "WN1 1YN",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, Library Street"
      },
      "details": {
        "url": "http://www.wigan.gov.uk/",
        "buyerProfile": "http://www.wigan.gov.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Wigan Council"
      },
      "contactPoint": {
        "name": "Paul Simmons",
        "email": "Paul.Simmons@wigan.gov.uk"
      }
    },
    {
      "id": "GB-FTS-110128",
      "name": "Agilisys",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD3",
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "Scale Space Imperial College White City Campus, 58 Wood Lane"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Agilisys"
      }
    },
    {
      "id": "GB-FTS-5790",
      "name": "The Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "The Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "011262-2024-1",
      "value": {
        "amount": 79000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "011262-2024-1",
      "dateSigned": "2023-12-18T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (3 releases)
8 Apr 2024 · 011262-2024 · award, contract
{
  "id": "011262-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-04-08T13:46:04+01:00",
  "ocid": "ocds-h6vhtk-037340",
  "buyer": {
    "id": "GB-FTS-28166",
    "name": "Wigan Council"
  },
  "awards": [
    {
      "id": "011262-2024-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-110128",
          "name": "Agilisys"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN597088",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "Competitive Dialogue",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Information Communications Technology (ICT) Managed Services Provision",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Wigan Metropolitan Borough Council is seeking to appoint, through competitive dialogue\nprocurement, a Supplier with the financial means and relevant experience, skills and\nresources to supply a fully managed IT service which will cover all the Council's IT needs and\nrequirements.",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-28166",
      "name": "Wigan Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Wigan",
        "postalCode": "WN1 1YN",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, Library Street"
      },
      "details": {
        "url": "http://www.wigan.gov.uk/",
        "buyerProfile": "http://www.wigan.gov.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Wigan Council"
      },
      "contactPoint": {
        "name": "Paul Simmons",
        "email": "Paul.Simmons@wigan.gov.uk"
      }
    },
    {
      "id": "GB-FTS-110128",
      "name": "Agilisys",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKD3",
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "Scale Space Imperial College White City Campus, 58 Wood Lane"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Agilisys"
      }
    },
    {
      "id": "GB-FTS-5790",
      "name": "The Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Strand"
      },
      "identifier": {
        "legalName": "The Royal Courts of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "011262-2024-1",
      "value": {
        "amount": 79000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "011262-2024-1",
      "dateSigned": "2023-12-18T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
13 Oct 2022 · 028856-2022 · tenderUpdate
{
  "id": "028856-2022",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2022-10-13T14:30:17+01:00",
  "ocid": "ocds-h6vhtk-037340",
  "buyer": {
    "id": "GB-FTS-28166",
    "name": "Wigan Council"
  },
  "tender": {
    "id": "DN597088",
    "title": "Information Communications Technology (ICT) Managed Services Provision",
    "amendments": [
      {
        "id": "1",
        "description": "While the figure of £95 million has been included as the estimate value of the contract, the Council actually estimates a range of value for the contract of £95 - £115 million but is unable to give a definitive contract value at this point as the final value will depend on the nature of the successful bidder's solution and the associated scope and structure of the relevant works and services",
        "unstructuredChanges": [
          {
            "where": {
              "section": "DEFAULT"
            },
            "newValue": {
              "text": ""
            },
            "oldValue": {
              "text": ""
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "While the figure of £95 million has been included as the estimate value of the contract, the Council actually estimates a range of value for the contract of £95 - £115 million but is unable to give a definitive contract value at this point as the final value will depend on the nature of the successful bidder's solution and the associated scope and structure of the relevant works and services",
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-28166",
      "name": "Wigan Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Wigan",
        "postalCode": "WN1 1YN",
        "countryName": "United Kingdom",
        "streetAddress": "Town Hall, Library Street"
      },
      "details": {
        "url": "http://www.wigan.gov.uk/",
        "buyerProfile": "http://www.wigan.gov.uk/"
      },
      "identifier": {
        "legalName": "Wigan Council"
      },
      "contactPoint": {
        "name": "Mr. Liam Reynolds",
        "email": "Liam.Reynolds@wigan.gov.uk",
        "telephone": "+44 1942828057"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
5 Oct 2022 · 028011-2022 · tender
{
  "id": "028011-2022",
  "tag": [
    "tender"
  ],
  "date": "2022-10-05T16:38:49+01:00",
  "ocid": "ocds-h6vhtk-037340",
  "buyer": {
    "id": "GB-FTS-459",
    "name": "Wigan Metropolitan Borough Council"
  },
  "tender": {
    "id": "DN597088",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 95000000,
          "currency": "GBP"
        },
        "status": "active",
        "renewal": {
          "description": "The contract duration will be an initial term of 8 years, subject to a break clause exercisable by the Council at 5 years, with an option exercisable by the Council to extend for up to 2 years following the expiry of the initial term."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Council is conducting a competitive dialogue process pursuant to Regulation 30 of the Public Contracts Regulations 2015 (PCR), the purpose of which is to identify a supplier with the financial means and relevant experience, skills and resources to successfully supply a fully managed IT service which will cover all the Council's IT needs.\nTo help to ensure that sufficient interest in the contract will be generated, the services being procured will not be divided into separate lots.\nThe Competitive Dialogue will involve the following core stages:\nStage 1 (SQ): Three organisations will be shortlisted following an evaluation of their capacity, capability and financial standing to meet Council requirements;\nStage 2 (Initial Dialogue): detailed initial dialogue will be conducted with shortlisted bidders following the issue to them of the Invitation to Participate in Dialogue. During this stage all Bidders will have access to information placed in an electronic Data Room but may not conduct physical due diligence at the Council's sites. At the end of this stage, assuming three bidders remain in the competition, all three shortlisted bidders will be invited to submit a tender and, following evaluation, the bidder who scores least against the published criteria will be down-selected and removed from the competition. If less than three bidders remain in the competition there shall be no down-selection following evaluation of the initial tenders.\nStage 3 (Final Dialogue): Bidders who have been taken to Stage 3 will be given opportunity to conduct physical due diligence and refine their initial tenders accordingly, having received feedback on their initial tenders, and further dialogue will take place as necessary. The Authority will close the dialogue and call for the final tenders when satisfied there is at least one bid that meets its needs and requirements.\nFurther detail of the process to be adopted is set out in the Descriptive Document.\nThe works and services referenced in this contract notice are indicative only and contain the broad categorisation of works and services rather than particulars. Bidders should assume that the works and services actually required will broadly be within the CPV codes listed above but will also include extensions to related or ancillary services within each categorisation. The actual scope of services required may also be narrower than that set out in the CPV Codes.\nWhile the estimated range of value for the contract is explained in this notice, the Council is unable to give a definitive contract value and the final value will depend on the nature of the successful bidders solution and the associated scope and structure of the relevant works and services.\nAll criteria and sub-criteria are stated in the procurement documents. Additional information: Soft market testing has not been conducted prior to this procurement. Procurement documents must be accessed through the Council's e-tendering portal (ProContract/The Chest) at the following web address (www.the-chest.org.uk). Search for project reference DN597088.\nAll communications must also be directed via the messaging function of the e-tendering portal.\nProContract/The Chest Tenderer Support:\nGo to www.the-chest.org.uk/suppliersupport.html to log any issues by submitting a ticket for ProContract v13.\nAlternatively you can log your call by emailing ProContractSuppliers@proactis.com and a representative will contact you as soon as possible.\nFor critical and time-sensitive issues you can telephone Proactis on 0330 005 0352.",
        "secondStage": {
          "maximumCandidates": 3,
          "minimumCandidates": 3
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Financial Submission",
              "type": "quality",
              "description": "40"
            },
            {
              "name": "Qualitative Submission",
              "type": "quality",
              "description": "50"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 3600
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "30000000",
            "scheme": "CPV",
            "description": "Office and computing machinery, equipment and supplies except furniture and software packages"
          },
          {
            "id": "32000000",
            "scheme": "CPV",
            "description": "Radio, television, communication, telecommunication and related equipment"
          },
          {
            "id": "45314000",
            "scheme": "CPV",
            "description": "Installation of telecommunications equipment"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "51000000",
            "scheme": "CPV",
            "description": "Installation services (except software)"
          },
          {
            "id": "64000000",
            "scheme": "CPV",
            "description": "Postal and telecommunications services"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Information Communications Technology (ICT) Managed Services Provision",
    "value": {
      "amount": 95000000,
      "currency": "GBP"
    },
    "status": "active",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Wigan Metropolitan Borough Council is seeking to appoint, through competitive dialogue procurement, a Supplier with the financial means and relevant experience, skills and resources to supply a fully managed IT service which will cover all the Council's IT needs and requirements.\nThe Descriptive Document, available to access as indicated at (II.2.14), contains a detailed summary of the IT services required from the Supplier together with other background information. As there more fully described, the IT Services will include strategic IT leadership including through the introduction of an enterprise architecture framework, the provision and maintenance of the Council's systems and appliances, security, telephony and contact centre services, End User Device Management, application support, procurement services, and application development.\nA draft contract including detailed Specifications, to be entered into the successful Supplier, has been prepared and is available for access as indicated at (II.2.14).\nThe contract duration will be an initial term of 8 years, subject to a break clause exercisable by the Council at 5 years, with an option exercisable by the Council to extend for up to 2 years following the expiry of the initial term.",
    "secondStage": {
      "successiveReduction": true
    },
    "tenderPeriod": {
      "endDate": "2022-11-09T12:00:00Z"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.the-chest.org.uk/",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-459",
      "name": "Wigan Metropolitan Borough Council",
      "roles": [
        "buyer",
        "reviewBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Wigan",
        "postalCode": "WN1 1YN",
        "countryName": "United Kingdom",
        "streetAddress": "Wigan Town Hall, Library Street"
      },
      "details": {
        "url": "http://www.wigan.gov.uk/",
        "buyerProfile": "http://www.wigan.gov.uk/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Wigan Metropolitan Borough Council"
      },
      "contactPoint": {
        "url": "https://www.the-chest.org.uk/",
        "name": "Mr. Liam Reynolds",
        "email": "Liam.Reynolds@wigan.gov.uk",
        "telephone": "+44 1942828057"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}