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Official procurement procedure

Independent Support Service for Complainants, Witnesses and their Families

Guidance and counselling services
UK
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: General Medical Council (GMC): "Independent Support Service for Complainants, Witnesses and their Families". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityGeneral Medical Council (GMC)Scope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: General Medical Council (GMC)
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for General Medical Council (GMC). These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.3Bids / Report
9% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 70 active published awards; 67 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityGeneral Medical Council (GMC)
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Jan 2023, 15:53 GMT
Last source update3 Jan 2023, 15:53 GMT
Recurring procurementNot published
ClassificationGuidance and counselling services
Delivery area
UK
OCIDocds-h6vhtk-0394db
What is being bought
We need an independent and confidential Independent Support Service (ISS) to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.
What changed
From the official release history
  1. Status changed to complete
    3 Jan 2023, 15:53 GMT
  2. Official notice release published
    3 Jan 2023, 15:53 GMT
  3. Buyer information updated
    3 Jan 2023, 15:53 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Background information The role of witnesses and complainants during an investigation into a registrant’s fitness to practise is crucial in providing a first-hand account of what happened so that we can make a fully informed decision about the case. For witnesses and complainants this experience can be difficult, stressful and intimidating, which is why we are committed to providing emotional and practical support for them. We have an existing Independent Support Service (ISS). Support available for complainants, witnesses and their families includes: a talking confidentially about their feelings b provide seamless ongoing support while the complaint is investigated, through an assigned caseworker c signposting specific needs to appropriate support agencies. Scope of requirement We need an independent and confidential ISS to provide emotional support by telephone to complainants, witnesses and their families who require support during (and after) an investigation. The aim of this service is to improve levels witness/complainant engagement, confidence and satisfaction. The independence and confidentiality of the service from the GMC is key.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Jan 2023, 15:53 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 12 Sept 2022, 00:00 BST · Not published
Commercial outcome and competition
Awards
Victim Support
Not published · Not published · active
Contracts
Contract
Not published · signed 12 Sept 2022, 00:00 BST · active
Bid statistics
highestValidBidValue: 600000
lowestValidBidValue: 1
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 2 (lot 1)
highestValidBidValue: 600000 (lot 1)
lowestValidBidValue: 1 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

General Medical Council (GMC)

Contracting authority GB-FTS-1070
View buyer profile

  • General Medical Council (GMC)
    buyer
    centralPurchasingBody

    3 Hardman Street, Manchester, UK, M3 3AW
    gmctenders@gmc-uk.org
    +44 1619236340

  • Public Procurement Review Service
    reviewBody

    Cabinet Office, London
    publicprocurementreview@cabinetoffice.gov.uk
    +44 3450103503

  • Victim Support
    supplier

    Victim Support, Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons, Cardiff, UKI, CF3 5EA
    +44 7766070731
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published