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Find a TenderCancelledProcurement termination notice
Published 15 Aug 2025, 14:30 BST

Official UK procurement notice

Independent Complaints Adjudication Services for Ofsted

Official notice

Authority: Department for Education (Central government)

ServicesOpen procedureAbove threshold
Sectors: Business Services & Consultancy (79) Delivery: UK
Final published estimate£125,000initial estimate £200,000 · 2 value updates
Submissions closed 19 Sept 2025
Next notice expected 11 Aug 2025
Contract term 3 yrsup to 4 yrs with extensions · starts 1 Nov 2025

What is being bought

Published requirement description

The Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted’s handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report. The adjudication service is independent of Ofsted. Conclusions and recommendations are independent of both Ofsted and DfE.

The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage that can be referred to on Ofsted’s webpage.

  • No preliminary market engagement: No Frameworks to work from

CPV: Business and management consultancy and related services

The lotProcurement structure

single lot · value published
Lot #1Lot 1CancelledRenewal 3 yrsPublished value£125,000
Contract period: 1 Nov 2025 — 31 Oct 2028 (3 yrs) · up to 4 yrs with extensionsDelivery: UK
Value
£125,000 exc. VAT · £150,000 inc. VAT
Extensions
if deemed necessary by the department and OFSTED
79400000 Business and management consultancy and related services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored
  • Most Adventageous Tender

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
15 Aug 2025, 14:30 BST
Last source update
15 Aug 2025, 14:30 BST
Award evaluation window
Submission end — 1 Oct 2025, 23:59 BST
Latest notice
Procurement termination notice (UK12)
Classification (CPV)
Business and management consultancy and related services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-056a04 Find a Tender

How it was run

Official notice
Submission deadline
19 Sept 2025, 12:00 BST
Clarification deadline
11 Sept 2025, 12:00 BST
Electronic submission
Not allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
n/a

Timeline

7 published dates · Europe/London
  1. Planning notice published
    31 Jul 2025, 11:48 BST
  2. Next notice expected
    11 Aug 2025, 23:59 BST
  3. Tender notice published
    14 Aug 2025, 17:44 BST
  4. Clarification questions by379 days ago
    11 Sept 2025, 12:00 BST
  5. Submission deadline371 days ago
    19 Sept 2025, 12:00 BST
  6. Award decision expected by359 days ago
    1 Oct 2025, 23:59 BST
  7. Contract starts329 days ago
    1 Nov 2025, 00:00 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Awards 1
Awarded toValueDateStatus
supplier not published—15 Aug 2025CancelledProcurement withdrawn due to errors within the procurement documentation. A new set of documentation will be issued and the procurement relaunched.

Notice history

12 events · 4 releases on Find a Tender · since 31 Jul 2025
  1. Procurement termination notice published
    15 Aug 2025, 14:30 BSTUK12
  2. Published value updated
    15 Aug 2025, 14:30 BSTwas £125,000
  3. Status changed to cancelled
    15 Aug 2025, 14:30 BST
  4. Procurement method changed
    15 Aug 2025, 14:30 BST
  5. Deadline withdrawn
    15 Aug 2025, 14:30 BST
  6. Buyer details updated
    15 Aug 2025, 14:30 BST
  7. Tender notice published
    14 Aug 2025, 17:44 BSTUK4
  8. Published value updated to £125,000
    14 Aug 2025, 17:44 BSTwas £200,000
  9. Status changed to active
    14 Aug 2025, 17:44 BST
  10. Deadline moved to 19 Sept 2025, 12:00 BST
    14 Aug 2025, 17:44 BST+4 days · was 15 Sept 2025, 23:59 BST
  11. Planned procurement notice published
    31 Jul 2025, 11:50 BSTUK3
  12. Planned procurement notice published
    31 Jul 2025, 11:48 BSTUK3
Routine re-releases (4)
  • 2025-07: 1 release · 31 Jul 2025

Contracting authority & participating public bodies

Department for Education

Contracting authorityPublic authority - central government GB-PPON: PDZG-3487-DPVD Sanctuary Buildings, 20 Great Smith Street, London, London, SW1P3BT

Official documents & specifications (10)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure