Find a TenderAwarded
Published 26 Jun 2023, 15:41 BST

Official UK procurement notice

Independent Advocacy Service for Children and Adults

Official notice

Authority: North Ayrshire Council (Local council)

2 lotsServicesOpen procedureSME suitable
Published estimate£2,547,156total for 2 lots
Submissions closed 27 Jul 2023awarded 17 Oct 2023
Awarded to VoiceAbility Advocacy, Barnardo's2 awards

What is being bought2 lots · detail below

Published requirement description

The tender will be in two lots.

Lot 1 : An independent advocacy service for Adults and Older People

Lot 2: An independent advocacy service for Children and Young People

Advocacy has two main themes:

  • speaking up for and with people who cannot communicate on their own or whom despite being able to do so are not being heard, helping them to express their views and make their own decisions and contributions; and
  • safeguarding individuals who are at risk.

The aims of advocacy services are to:

  • Safeguard people who can be treated unfairly as a result of institutional and systemic barriers as well as prejudice and individual, social, and environmental circumstances that make them vulnerable
  • Empower people who need a voice or stronger voice by enabling them to express their own needs and make their own decisions
  • Enable people to gain access to information, explore and understand their options, and to make their views and wishes known
  • Speak up on behalf of people who are unable to do so for themselves.

The locations at which the Independent advocacy will be delivered will include: the Provider’s own premises; the Service Users preferred location; the Service Users home, hospital or care home or other residential setting.

The contract will start on 01/04/2024 to 31/03/2027 with an option to extend for 24 months.

The contract will be let under North Ayrshire Council’s Terms and Conditions of Contract for Health and Social Care Services

  • How the procedure runs: http://www.gov.scot/Topics/Government/Procurement

CPV: Guidance and counselling services · Guidance services · Health and social work services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£2,547,156 together)
Lot #1An Independent Advocacy service for Children and Young PeoplePublished value£844,932
Lot #2An Independent Advocacy service for Adults and Older PeoplePublished value£1,702,224

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

This procurement is based on the most economically advantageous tender ("MEAT") on the basis of best price and quality ratio, where price is 30% and quality is 70%. Please see PCS-Tender for further information.

Conditions of participation1
  • Technical & professional ability

    Bidders must be registered with the Care Inspectorate or equivalent.

    It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

    Employer’s (Compulsory) Liability Insurance = [5,000,000]GBP in respect of any one event

    www.hse.gov.uk/pubns/hse40.pdf ↗

    Public Liability Insurance [10,000,000]GBP in respect of any one event

    Third-Party Motor Vehicle Insurance

    A valid motor vehicle certificate must be held in the company name or (where there is no fleet but rather the company permits its employees to use their personal vehicles for business purposes), a letter signed by a person of appropriate authority - confirming that the company has ongoing arrangements in place to ensure their employees' vehicles are appropriately insured and maintained.

Shortlisting
Bidders may be excluded if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. Bidders must have a minimum yearly “specific” turnover of 150,000GBP for the last 3 years in the business area covered by the contract. NAC reserve the right to review the bidder's financial information using company watch at tender stage and throughout the contract. If the bidder’s financial health score is 25 or less, further information will be requested to ensure the equivalent economic and financial standing is adhered too. If this is not satisfactory, the bidder will be excluded from the process. Bidders who can't meet the required level of turnover will be excluded from the process. Where turnover information is not available, the bidder must state the date which they were set up or started trading.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 Jun 2023, 15:41 BST
Last source update
27 Oct 2023, 11:35 BST
Authority reference
NAC-5148
FTS notice number
2023/S 000-031769
Classification (CPV)
Guidance and counselling servicesGuidance servicesHealth and social work services
Delivery area
Scotland (UKM93)
Official registry OCID
ocds-h6vhtk-03dc92 Find a Tender
How it runs
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Bidders are required to provide 1 examples of services carried out in the past 3 years per lot that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process. Bidders must also provide 1 satisfactory references for the same 1 contracts on the reference templates provided per lot. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process. Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope. Bidders who intend to use a supply chain to deliver the requirements detailed in the Contract Notice, must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of: a) their standard payment terms. b) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year. Bidders unable to confirm (b) must provide an improvement plan, signed by their Director, which improves payment performance. Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2C.1. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1. (SC Ref:748692)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
27 Jul 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

27 Jul 2023 → 27 Oct 2023 · 2 dates
  1. Submission deadline
    27 Jul 2023, 12:00 BST
  2. Notice published
    27 Oct 2023, 11:35 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    27 Oct 2023, 11:35 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £2,449,9442 contracts exc. VAT
Bids received 42 from SMEs
Contracts signed 2latest 17 Oct 2023

Contracts

  • Lot 2 : An Independent Advocacy service for Adults and Older People · VoiceAbility Advocacy

    Signed
    17 Oct 2023
    Value
    £1,605,737
    Status
    active
  • Lot 1: An Independent Advocacy service for Children and Young People · Barnardo's

    Signed
    17 Oct 2023
    Value
    £844,207
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · An Independent Advocacy service for Children and Young People2bids · 0 electronic1——
2 · An Independent Advocacy service for Adults and Older People2bids · 0 electronic1——

Contracting authority & participating public bodies

North Ayrshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Cunninghame House, Friars Croft, Irvine, Scotland, KA12 8EEContact email Published organisation website ↗

Dispute resolution & review bodies

  • Kilmarnock Sheriff CourtReview body KilmarnockContact phone

Bidders & participating suppliers

2 commercial parties on the notice
  • Barnardo'sAwarded supplier Tanners lane, Barkingside,, Ilford, Scotland, IC61QGContact phone
  • VoiceAbility AdvocacyAwarded supplier Mount Pleasant House, Huntington Road, Cambridge, Scotland, CB3 0RNContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.