TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Anchor Hanover Group: "Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityAnchor Hanover GroupScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Anchor Hanover Group
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Anchor Hanover Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.1Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
Indepth Hygiene Services LimitedTop vendor: 53.3% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 18 active published awards; 9 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Indepth Hygiene Services Limited1 win£2,464,146
TUV SUD Limited1 win£1,720,000
Anchor Hanover Group1 win£180,000
Anchor Hanover Group1 win£135,000
Bell Group Limited1 win£77,914
Procedure terms
Contracting AuthorityAnchor Hanover Group
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Jul 2025, 08:38 BST
Last source update11 Jul 2025, 08:38 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-051e60
What is being bought
Anchor has been using Civica's Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart) for a number of years with the technology used across Anchor's Care Homes and is integrated with our HR & Finance System. This renewal will ensure continuity of services whilst Anchor develops its Digital Strategy of the future.
What changed
From the official release history
  1. Official notice release published
    11 Jul 2025, 08:38 BST
  2. Official notice release published
    23 May 2025, 11:36 BST
  3. Status changed to complete
    22 May 2025, 14:54 BST
  4. Official notice release published
    22 May 2025, 14:54 BST
  5. Buyer information updated
    22 May 2025, 14:54 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Jul 2025, 08:38 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 13 Jun 2025, 00:00 BST · £385,200
Commercial outcome and competition
Awards
CIVICA UK LIMITED
Not published · Not published · active
Contracts
Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)
£385,200 · signed 13 Jun 2025, 00:00 BST · active
Contract period: 14 Jun 2025, 00:00 BST — 31 May 2028, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Anchor Hanover Group

Contracting authority GB-PPON-PYBH-1339-MTCJ
View buyer profile
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThe direct award justification is to allow Anchor to award a public contract to an existing supplier who supplied the original software, as an ‘extension’ to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Anchor has been using Civica Smart and TimeSmart for a number of years, and it is deeply embedded within Anchor's Care Homes & the platform is also integrated with our HR & Finance System. Given Anchor's long-standing investment in and integration with Civica's Smart and TimeSmart platform, renewing the agreement is crucial to maintaining operational efficiency and supporting ongoing digital transformation initiatives therefore switching to a different vendor at this stage would require significant changes and could lead to operational disruptions. Anchor is developing it's Digital Strategy over this period and we would be looking to undertake a competitive tendering procedure at the end of this extension (unless there are any delays in delivering the Digital Strategy).