Find a TenderAwarded
Published 11 Dec 2024, 15:01 GMT

Official UK procurement notice

Income maximisation, money, debt and energy advice service

Official notice

Authority: East Lothian Council (Local council)

ServicesOpen procedureSME suitable
Awarded value£1,843,950published contract · exc. VAT
Submissions closed 31 Jan 2025awarded 7 Mar 2025
Awarded to East Lothian Advice Consortium

What is being bought

Published requirement description

Provision of free, impartial and confidential advices services for residents of East Lothian, primarily relating to income maximisation (benefits advice), money advice (incorporating debt advice) and energy advice (including fuel debt advice).

CPV: Other community, social and personal services

The lotProcurement structure

single lot · no lot value published
Lot #1East Lothian Council require a provider to deliver advice services to East Lothian…AwardedRenewal

East Lothian Council require a provider to deliver advice services to East Lothian citizens. Services shall be delivered by appropriately trained, experienced staff and\or volunteers.

Services shall be delivered in a readily accessible manner. The advice services shall be accessible to those people most in need and 'face to face' services shall be provided from appropriate locations within East Lothian. The services will also be available by telephone and digitally e.g. through web chat.

Specific service outcomes include; providing advice to help maximise income; reducing the number of households in East Lothian currently in debt, or at risk of being in debt; improving access to the services through the provision of appropriate accessible face-to-face, phone and digital services.

The contract duration will be for 3 years with the option to extend for a further 2 periods of 1 year.

Delivery: Scotland
Extensions: 1 + 1Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation3
  • Suitability

    It is mandatory requirement of this contract that the Contractor and any proposed sub-contractor provide have achieved or demonstrably be working Competency Levels as laid out by the Scottish National Standards for Information and Advice Providers (SNSIAP).

    -The Income Maximisation service will be delivered to SNSIAP Type II

    -Money advice will be delivered to a standard of SNSIAP Type II

    -Generalist advice service will be delivered to standard of SNSIAP Type I

    -Energy Advice to a standard of SNSIAP Type II

  • Condition of participation
    no text published
    Minimum: -Employers Liability insurance to the value of at least ten million pounds Sterling (GBP5,000,000) in respect of any one event and unlimited in the period. -Public Liability insurance to the value of at least ten million pounds Sterling (GBP5,000,000) in respect of any one event …
  • Technical & professional ability

    Part 4C: Environmental Management Measures

    Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond. Accepted evidence includes but is not limited to:

    A completed copy of “Schedule 6- Climate Change” including planned projects and actions to reduce the bidder’s carbon emissions. This does not need to contain calculated carbon emissions. Please note Schedule 6- Climate Change is supplied as an individual document for completion. Where a Tenderer’s response is of a less than the acceptable standard, the Council may exclude the Tenderer from the competition or may apply discretion seeking supporting evidence to determine the Tenderer’s suitability to proceed in the competition.

    Part 4D: Quality Assurance Schemes

    It is a mandatory requirement that Tendering Organisations with more than 5 employees have in place a Health & Safety Policy which is approved at a senior level within the Organisation and is reviewed regularly. Bidders should confirm that this condition has been met within the response to this question. Where a Bidder does not have a Health & Safety Policy and is required to do so, the Council may exclude the Bidder from the competition.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
11 Dec 2024, 15:01 GMT
Last source update
12 Mar 2025, 09:20 GMT
Award evaluation window
31 Jan 2025 – …
Authority reference
ELC-24-0395
FTS notice number
2025/S 000-008886
Classification (CPV)
Other community, social and personal services
Delivery area
Scotland (UKM73)
Official registry OCID
ocds-h6vhtk-04c730 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

ELC Terms & Conditions apply.

Publisher note: This Contract includes an obligation for the delivery of Community Benefits [once the aggregate spend with the Council reaches GBP 50,000 in any financial year. The Community Benefits information included in the Tender documentation outlines the Community Benefits that the Council is seeking as part of this Contract. (SC Ref:793031)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
31 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
31 Jan 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

31 Jan 2025 → 12 Mar 2025 · 3 dates
  1. Submission deadline
    31 Jan 2025, 12:00 GMT
  2. Bids opened
    31 Jan 2025, 12:00 GMT
  3. Notice published
    12 Mar 2025, 09:20 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 Mar 2025, 09:20 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,843,9501 contract exc. VAT
Bids received 22 from SMEs
Contracts signed 1latest 7 Mar 2025
Awarded toValueDateStatus
East Lothian Advice ConsortiumSME£1,843,950 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic2——

Contracting authority & participating public bodies

East Lothian Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services John Muir House, Haddington, East Lothian, Scotland, EH41 3HAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Edinburgh Sheriff CourtReview body Edinburgh

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.