Find a TenderAwardedContract details notice
Published 13 Oct 2025, 14:18 BST

Official UK procurement notice

Income Maximisation · UK public procurement notice

Official notice

Authority: Northumbria Healthcare Facilities Management (Central government)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Sectors: Financial and insurance services (66)Business Services & Consultancy (79) Delivery: Delivery location not published
Published estimate£236,154≈ £236k / year · £283,385 inc. VAT35.9% below published estimate
Submissions closed 7 Nov 2025awarded 28 Aug 2026
Awarded to Citizens Advice Northumberland
Contract term 1 yrends 31 Dec 2026 · up to 31 Dec 2028 with extensions · starts 1 Jan 2026

What is being bought

Published requirement description

Provision of specialist advice and guidance to staff and patients regarding their financial situations and potential opportunities to maximise income.

  • No preliminary market engagement: Time constraints

CPV: Financial consultancy services · Financial management consultancy services · Pension fund consultancy services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrSMEVCSEPublished value£236,154
Contract period: 1 Jan 2026 – 31 Dec 2026 (1 yr) · up to 31 Dec 2028 with extensionsValue: £236,154 exc. VAT · £283,385 inc. VAT
Eligibility: SME eligibleVCSE eligible
Extensions: 2 x 12 month extensions pending project success and budget approval

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published award criteria (2)
  • Quality: 70%
  • Price: 30%
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Oct 2025, 14:18 BST
Last source update
25 Sept 2026, 15:00 BST
Award evaluation window
Submission end – 4 Dec 2025
Authority reference
C394589
FTS notice number
2025/S 000-064803
Latest notice
Contract details notice (UK7)
Classification (CPV)
Financial consultancy servicesFinancial management consultancy servicesPension fund consultancy services
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-05ae5a Find a Tender

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
7 Nov 2025, 12:00 GMT
Clarification deadline
29 Oct 2025, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Oct 2025 → 25 Sept 2026 · 6 dates
  1. Tender notice published368 days ago
    13 Oct 2025, 14:18 BST
  2. Clarification questions by352 days ago
    29 Oct 2025, 12:00 GMT
  3. Submission deadline343 days ago
    7 Nov 2025, 12:00 GMT
  4. Award decision expected by315 days ago
    4 Dec 2025, 23:59 GMT
  5. Contract starts288 days ago
    1 Jan 2026
  6. Latest notice published21 days ago
    25 Sept 2026, 15:00 BST

Notice history

3 events · 2 releases on Find a Tender · since 13 Oct 2025
  1. Tender notice published
    13 Oct 2025, 14:18 BST
    UK4
  2. Contract details notice published
    25 Sept 2026, 15:00 BST
    UK7
  3. Status changed to complete
    25 Sept 2026, 15:00 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £151,2871 contract exc. VAT
Contracts signed 1latest 28 Aug 2026
Awarded toValueDateStatus
Citizens Advice NorthumberlandVCSE——Awarded

Contracts

  • Income Maximisation consultancy · Citizens Advice NorthumberlandVCSE

    Signed
    28 Aug 2026
    Value
    £151,287
    Period
    1 Sept 2026 – 31 Aug 2027 · up to 31 Aug 2029 with extensions
    Status
    active
    Extensions
    2 optional 12 month extensions
    3 agreed KPIs: Time spent dealing directly with clients on site · Initial triage and client contact · First full advice appointment
    • Time spent dealing directly with clients on site, Supplier shall spend 50% of their time directly liaising with clients on site
    • Initial triage and client contact, Supplier shall attempt initial triage and client contact to confirm circumstances and urgency within 2 working days.
    • First full advice appointment, Supplier shall arrange first full advice appointment within 5-10 working days.

Contracting authority & participating public bodies

Northumbria Healthcare NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PLMV-4859-MQXP Northumbria House, Unit 7 & 8 Silver Fox Way, Cobalt Business Park, North Shields,, North East, NE27 0QJContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Citizens Advice NorthumberlandAwarded supplierGB-COH: 08669019 Sovereign Business Park, Ashington, North East, NE63 8UGContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender