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AwardedFind a Tender · award

Income Management System

Buyer: Norwich City Council →

BuyerNorwich City Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published10 Sept 2024

What is being bought

Income Management System.

Delivery location

UKH15

Categories

Software programming and consultancy services 72200000

Lot details

Lot 1

An Income Management Cloud-hosted system that provides the council with a payment solution for peace of mind when taking and processing payments from customers via credit and debit cards.

Statuscancelled

Award criteria
price

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 72. The category anchor is Software programming and consultancy services (72200000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 7210,5392 median · 15.4 average (4,162 of 10,539 with a bid count)2 average (5,054 of 10,539 with named award suppliers)Not published
Same buyer51 median · 1.8 average (5 of 5 with a bid count)1 average (5 of 5 with named award suppliers)Not published
Delivery region: UKH15441 median · 3.4 average (27 of 44 with a bid count)1 average (28 of 44 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleUnder the terms of the framework agreement of Back Office Software (RM6194) with CCS, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Income Management System

Statusactive
Value£493,858

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0499c2
Latest release ID029011-2024
Latest release timestampTue Sep 10 2024 16:17:40 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
10 Sept 2024award, contract029011-2024

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "029011-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-09-10T17:17:40+01:00",
  "ocid": "ocds-h6vhtk-0499c2",
  "buyer": {
    "id": "GB-FTS-73483",
    "name": "Norwich City Council"
  },
  "awards": [
    {
      "id": "029011-2024-NRW/20648-1",
      "title": "Income Management System",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01628868",
          "name": "Civica UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NRW/20648",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "An Income Management Cloud-hosted system that provides the council with a payment solution for peace of mind when taking and processing payments from customers via credit and debit cards.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norwich"
        },
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ]
      }
    ],
    "title": "Income Management System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Income Management System.",
    "classification": {
      "id": "72200000",
      "scheme": "CPV",
      "description": "Software programming and consultancy services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Under the terms of the framework agreement of Back Office Software (RM6194) with CCS, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-73483",
      "name": "Norwich City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "NORWICH",
        "postalCode": "NR21NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall"
      },
      "details": {
        "url": "https://www.norwich.gov.uk/site/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norwich City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "procurement@norwich.gov.uk"
      }
    },
    {
      "id": "GB-COH-01628868",
      "name": "Civica UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Southbank Central, 30 Stamford Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01628868",
        "scheme": "GB-COH",
        "legalName": "Civica UK Limited"
      }
    },
    {
      "id": "GB-FTS-27284",
      "name": "Norwich City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich",
        "postalCode": "NR2 1NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall, St Peters Street"
      },
      "identifier": {
        "legalName": "Norwich City Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "029011-2024-NRW/20648-1",
      "title": "Income Management System",
      "value": {
        "amount": 493858,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "029011-2024-NRW/20648-1",
      "dateSigned": "2024-08-01T00:00:00+01:00"
    }
  ],
  "description": "Contract is a call-off from Back Office Software Framework (ref: RM6194) via Crown Commercial Services (CCS). Software as a Service (SaaS) solutions for back office applications, for deploying either in the cloud, on premise or hybrid. Available for all public sector organisations.",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
10 Sept 2024 · 029011-2024 · award, contract
{
  "id": "029011-2024",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2024-09-10T17:17:40+01:00",
  "ocid": "ocds-h6vhtk-0499c2",
  "buyer": {
    "id": "GB-FTS-73483",
    "name": "Norwich City Council"
  },
  "awards": [
    {
      "id": "029011-2024-NRW/20648-1",
      "title": "Income Management System",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01628868",
          "name": "Civica UK Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "NRW/20648",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "An Income Management Cloud-hosted system that provides the council with a payment solution for peace of mind when taking and processing payments from customers via credit and debit cards.",
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Norwich"
        },
        "deliveryAddresses": [
          {
            "region": "UKH15"
          }
        ]
      }
    ],
    "title": "Income Management System",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Income Management System.",
    "classification": {
      "id": "72200000",
      "scheme": "CPV",
      "description": "Software programming and consultancy services"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Under the terms of the framework agreement of Back Office Software (RM6194) with CCS, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-73483",
      "name": "Norwich City Council",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH15",
        "locality": "NORWICH",
        "postalCode": "NR21NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall"
      },
      "details": {
        "url": "https://www.norwich.gov.uk/site/",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "Norwich City Council",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "procurement@norwich.gov.uk"
      }
    },
    {
      "id": "GB-COH-01628868",
      "name": "Civica UK Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "SE1 9LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Southbank Central, 30 Stamford Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01628868",
        "scheme": "GB-COH",
        "legalName": "Civica UK Limited"
      }
    },
    {
      "id": "GB-FTS-27284",
      "name": "Norwich City Council",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Norwich",
        "postalCode": "NR2 1NH",
        "countryName": "United Kingdom",
        "streetAddress": "City Hall, St Peters Street"
      },
      "identifier": {
        "legalName": "Norwich City Council"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "029011-2024-NRW/20648-1",
      "title": "Income Management System",
      "value": {
        "amount": 493858,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "029011-2024-NRW/20648-1",
      "dateSigned": "2024-08-01T00:00:00+01:00"
    }
  ],
  "description": "Contract is a call-off from Back Office Software Framework (ref: RM6194) via Crown Commercial Services (CCS). Software as a Service (SaaS) solutions for back office applications, for deploying either in the cloud, on premise or hybrid. Available for all public sector organisations.",
  "initiationType": "tender"
}