Inclusive Multi-Academy Trust - ICT Managed Service

The Inclusive Multi Academy Trust was formed in November 2016 and is currently made up of three schools: Beechfield School, Cherry Tree School and Laurance Haines School. The Trust has aspirations to roughly double in size over the next 5 years or so.

Our schools work together with shared leadership, expertise, resources and efficiencies and deliver an excellent education within a loving and nurturing environment. We see ourselves as a central community hub and strive to provide equal access to education, opportunities, resources and support for all.

In essence, this procurement is all about identifying a single supplier to provide a fully outsourced ICT managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract.

In terms of the managed service this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:

Service start date - 1st September 2025

Service end date - 31st August 2030

The new Managed Service Provider may also be required to deliver a range of technology and change management projects

The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not limited to;

strategic advice and direction to the Trust regarding ICT

a term-time core service, incorporating on-site staff/visits as necessary

Service desk

local staffing that bidders deem necessary to deliver the SLA

responsibility for design, specification, installation, and management of all ICT infrastructure

supply of goods and services based on an agreed Best Value (BV) approach

management of all ICT against an agreed SLA

management of 3rd parties

relevant monitoring, management, patching and reporting

training - technical and curriculum as necessary

expectation that the provider will drive innovation

risk registers and inventory management

collective partnership targets aligned to the Trusts objectives

in school support for any integration or upgrade of the connectivity, communications and security infrastructure