Incident Management and Action Tracking solution

{
  "id": "000913-2022",
  "tag": [
    "planning"
  ],
  "date": "2022-01-12T16:12:24Z",
  "ocid": "ocds-h6vhtk-030a29",
  "buyer": {
    "id": "GB-FTS-4524",
    "name": "CTM Portal for the NDA Shared Services Alliance"
  },
  "tender": {
    "id": "WA02321",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "BACKGROUND — LANDSCAPE\nSellafield has been nearly 80 years in the making. A pioneer for the UK’s nuclear industry, it supported national defence, generated electricity for nearly half a century, and developed the ability to safely manage nuclear waste. Each chapter of Sellafield’s history delivered great benefit for the country while creating a complex nuclear clean-up challenge for which there are no blueprints.\nToday, Sellafield covers 6 square kilometres and is home to more than 200 nuclear facilities and the largest inventory of untreated nuclear waste in the world. From cleaning-up the country’s highest nuclear risks and hazards to safeguarding nuclear fuel, materials and waste, our mission is nationally important. Our purpose is to keep Sellafield safe and secure, cleaning-up the site to a defined end state.\nSCOPE OF REQUIREMENT\nThe purpose of this PIN is to understand the capability and capacity of the Incident Management and Action Tracking market. This information will then be used to help determine Sellafield’s overall approach and any future acquisition strategy in relation to a replacement solution for the existing ATLAS System.\nInterested parties are requested to provide information on how your Company could provide part or all of the technology required.\nInterested parties should refer to the Additional Information section VI.3) in this notice which details the response requirements of this PIN.\nThe opportunity is for the supply and implementation of a solution to replace ATLAS with a single, integrated or modular solution to deliver Incident Management and Action Tracking capabilities together with Observations, Assurance, Organisational Learning and DSE capabilities.  The initial scope will be for up to approx. 13000 users, but the solution must be capable of scaling beyond this number if required.\nWe are looking to use the replacement solution for:\n•\tThe recording and managing incidents/near misses\n•\tThe recording and managing of actions/tasks/escalations arising from an incident/near miss\n•\tThe escalation of incidents/near misses via internal hierarchies and to external regulators\n•\tTo define, capture and document incidents/near misses against a standard set of categories/sub-categories and hierarchies via a wide variety of devices (PC’s, Laptops, Handheld etc)\n•\tUsers to undertake DSE Assessments across multiple device types and for the recording and managing of DSE Assessment outcomes\n•\tRecording and managing different types of observations/observed activities providing feedback loops and highlighting trends and behavioural issues which may affect safety/risk reduction/performance\n•\tDocument/output records produced within the solution as PDF-A\nThe required solution will need to cater for the following options:\n1.\tImport/Export data from/to a variety of applications e.g., MS-Excel, MS-Sharepoint, Qlikview/Power BI\n2.\tProvide automated workflow for approvals and escalations (both internally and to external regulators)\n3.\tProvide storage capabilities (or output of record data) which allows for data to be retained according to current records retention requirements (Currently, Records are stored within the solution for 6 years, but should remain accessible for 30 years)\n4.\tProvide for classification of data up to and including OFFICIAL-SENSITIVE\n5.\tProvide for either a fully integrated solution which caters for the whole of our requirements or a modular solution with clearly defined boundaries and interfaces which caters for specific requirements e.g. DSE\n6.\tThe solution should ideally be based on a resilient architect with built in redundancy to ensure maximum availability."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKD"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          }
        ]
      }
    ],
    "title": "Incident Management and Action Tracking solution",
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The scope is for a computerised Incident Management and Action Tracking solution to replace the current ATLAS system.\nThe scope of this requirement may include but is not limited to the following:\n•\tA digital/computerised solution which provides the following integrated functionality:\no\tIncident Management recording (including accident book)\no\tAction Management and Tracking\no\tTask Management and Tracking\no\tWeb based portal for supply chain/partner access to the solution\no\tDisplay Screen Equipment (DSE) assessments\no\tObservations and Observational Recording\no\tAssurance and recording of Assurance Activities\no\tOrganisational Learning and development\no\tAnalytics, Reporting and Trending",
    "communication": {
      "futureNoticeDate": "2022-01-13T00:00:00Z"
    },
    "classification": {
      "id": "72000000",
      "scheme": "CPV",
      "description": "IT services: consulting, software development, Internet and support"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-4524",
      "name": "CTM Portal for the NDA Shared Services Alliance",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD",
        "locality": "Seascale",
        "postalCode": "CA20 1PG",
        "countryName": "United Kingdom",
        "streetAddress": "Calder Bridge"
      },
      "details": {
        "url": "https://www.gov.uk/government/case-studies/shared-services-alliance-ssa-for-nuclear-decommissioning-estate",
        "buyerProfile": "https://sharedsystems.eu-supply.com/ctm/Company/CompanyInformation/Index/3510",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "scheme": "COFOG",
            "description": "Nuclear Decommissioning"
          }
        ]
      },
      "identifier": {
        "id": " 01002607",
        "legalName": "CTM Portal for the NDA Shared Services Alliance"
      },
      "contactPoint": {
        "url": "https://sharedsystems.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=15403&B=SELLAFIELD",
        "name": "Darren Roberts",
        "email": "darren.roberts@sellafieldsites.com",
        "telephone": "+44 1925832314"
      }
    }
  ],
  "language": "en",
  "description": "Sellafield is seeking to gather information from suppliers with a capability to provide the services either in part or in whole.\nIf suppliers wish to respond to this notice, please provide the following:\n1.\tCompany Name;\n2.\tContact details, including locations, telephone number, email address, main point of contact and position in company;\n3.\tDetails of your company's core skills in relation to the scope outlined in this notice;\n4.\tProvide solutions from your portfolio that will deliver the scope of requirements and value to Sellafield, with an indicative outline of the delivery to scope and associated cost models. Outlining the benefits of each;\n5.\tCase studies from any similar projects (considering the details outlined in section II.3) that your company has completed within a regulated environment in the last 2 years.\nPlease provide your responses to the questions above to Derek Seal derek.a.seal@sellafieldsites.com no later than 28th January 2022.\nSuppliers should note that Sellafield will ask interested suppliers to subsequently respond to a set of requirements to allow us to assess the suitability of their product/solution. This will be dependent on the responses received. A response to this PIN does not guarantee any invitation to participate in any future procurement process that Sellafield may conduct.",
  "initiationType": "tender"
}