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AwardedFind a Tender · award
BuyerWEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST
StatusAwarded
DeadlineNot published
ValueValue not published
Published10 Dec 2025

What is being bought

Inbound routing platform for calls

Delivery location

UK

Categories

Telecommunications system 32524000

Lot details

Lot 1

inbound routing platform for calls

Statuscancelled

Award criteria
Quality — 400
Price — 600
price — 600

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 32. The category anchor is Telecommunications system (32524000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 326142 median · 38.9 average (158 of 614 with a bid count)3.4 average (174 of 614 with named award suppliers)Not published
Same buyer13 median · 3 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UK1724.5 median · 185 average (28 of 172 with a bid count)7.5 average (39 of 172 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThe procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

081311-2025-1

Statusactive
Value£178,346

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05f266
Latest release ID081311-2025
Latest release timestampWed Dec 10 2025 09:31:14 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
10 Dec 2025award, contract081311-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "081311-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-12-10T09:31:14Z",
  "ocid": "ocds-h6vhtk-05f266",
  "buyer": {
    "id": "GB-NHS-RYA",
    "name": "West Midlands Ambulance Service University NHS FT"
  },
  "awards": [
    {
      "id": "081311-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01471587",
          "name": "Vodafone in Health"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "0714-25-W",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "up to 24 months in 2 x 12 monthly increments"
        },
        "hasOptions": true,
        "description": "inbound routing platform for calls",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "400"
            },
            {
              "name": "Price",
              "type": "quality",
              "description": "600"
            },
            {
              "type": "price",
              "description": "600"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Brierley Hill, West Midlands"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Inbound Routing Platform",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Inbound routing platform for calls",
    "classification": {
      "id": "32524000",
      "scheme": "CPV",
      "description": "Telecommunications system"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-RYA",
      "name": "West Midlands Ambulance Service University NHS FT",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG36",
        "locality": "Brierley Hill",
        "postalCode": "DY51LX",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Millennium Point, Waterfront Way,"
      },
      "details": {
        "url": "http://www.wmas.nhs.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "RYA",
        "scheme": "GB-NHS",
        "legalName": "West Midlands Ambulance Service University NHS FT"
      },
      "contactPoint": {
        "name": "Laura Johnson",
        "email": "laura.johnson@wmas.nhs.uk"
      }
    },
    {
      "id": "GB-COH-01471587",
      "name": "Vodafone in Health",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Berkshire",
        "postalCode": "RG14 2 FN",
        "countryName": "United Kingdom",
        "streetAddress": "Newbury"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01471587",
        "scheme": "GB-COH",
        "legalName": "Vodafone in Health"
      }
    },
    {
      "id": "GB-FTS-136529",
      "name": "West Midlands Ambulance Service University NHS FT",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Brierley Hill",
        "postalCode": "DY5 1LX",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Millennium Point, Waterfront Way,"
      },
      "identifier": {
        "legalName": "West Midlands Ambulance Service University NHS FT"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "081311-2025-1",
      "value": {
        "amount": 178346,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "081311-2025-1",
      "dateSigned": "2025-12-08T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
10 Dec 2025 · 081311-2025 · award, contract
{
  "id": "081311-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-12-10T09:31:14Z",
  "ocid": "ocds-h6vhtk-05f266",
  "buyer": {
    "id": "GB-NHS-RYA",
    "name": "West Midlands Ambulance Service University NHS FT"
  },
  "awards": [
    {
      "id": "081311-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01471587",
          "name": "Vodafone in Health"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "0714-25-W",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "up to 24 months in 2 x 12 monthly increments"
        },
        "hasOptions": true,
        "description": "inbound routing platform for calls",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "400"
            },
            {
              "name": "Price",
              "type": "quality",
              "description": "600"
            },
            {
              "type": "price",
              "description": "600"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "Brierley Hill, West Midlands"
        },
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ]
      }
    ],
    "title": "Inbound Routing Platform",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Inbound routing platform for calls",
    "classification": {
      "id": "32524000",
      "scheme": "CPV",
      "description": "Telecommunications system"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-NHS-RYA",
      "name": "West Midlands Ambulance Service University NHS FT",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG36",
        "locality": "Brierley Hill",
        "postalCode": "DY51LX",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Millennium Point, Waterfront Way,"
      },
      "details": {
        "url": "http://www.wmas.nhs.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "id": "RYA",
        "scheme": "GB-NHS",
        "legalName": "West Midlands Ambulance Service University NHS FT"
      },
      "contactPoint": {
        "name": "Laura Johnson",
        "email": "laura.johnson@wmas.nhs.uk"
      }
    },
    {
      "id": "GB-COH-01471587",
      "name": "Vodafone in Health",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Berkshire",
        "postalCode": "RG14 2 FN",
        "countryName": "United Kingdom",
        "streetAddress": "Newbury"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "id": "01471587",
        "scheme": "GB-COH",
        "legalName": "Vodafone in Health"
      }
    },
    {
      "id": "GB-FTS-136529",
      "name": "West Midlands Ambulance Service University NHS FT",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Brierley Hill",
        "postalCode": "DY5 1LX",
        "countryName": "United Kingdom",
        "streetAddress": "Trust HQ, Millennium Point, Waterfront Way,"
      },
      "identifier": {
        "legalName": "West Midlands Ambulance Service University NHS FT"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "081311-2025-1",
      "value": {
        "amount": 178346,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "081311-2025-1",
      "dateSigned": "2025-12-08T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}