Find a TenderClosedTender notice
Published 26 May 2026, 11:51 BST

Official UK procurement notice

HR-People Analytics SaaS Platform

Official notice

Authority: NATIONAL GRID UK LIMITED (Public body)

GoodsCompetitive flexible procedureAbove thresholdUtilities
Sectors: Software Packages & ERP (48) Delivery: UK
Published estimate£1,250,000≈ £625k / year · £1,250,000 inc. VAT · 1 value update
Submissions closed 29 Jun 2026
Next notice expected 3 Jun 2026
Contract term 2 yrsends 1 Sept 2028 · up to 1 Sept 2030 with extensions · starts 2 Sept 2026

What is being bought

Published requirement description

National Grid is seeking to secure a contract for the

provision of procurement of a HR People Analytics

SaaS Platform

The service being sought is Software as a Service

(SaaS)

The software should be a commercial off the shelf

product.

Summary

The goal is to establish a scalable, enterprise-grade

SaaS People Analytics capability that provides a

unified, governed view of workforce data and

integrates insights across HR, skills, workforce

planning systems. The project introduces a cross

system analytical layer that improves how

workforce insight is generated, accessed, and

applied, enabling more consistent, timely, and

decision-oriented analysis to support strategic

workforce decisions.

Scope

National Grid is seeking an enterprise-grade

workforce analytics platform that moves beyond

traditional HR reporting to deliver advanced

workforce insights, predictive analytics, scenario

modelling, and decision support across the

organisation.

The organisation requires a scalable and

sustainable SaaS-based capability that supports:

  • A governed workforce data model and reliable

historical workforce analytics

Advanced and explainable AI-enabled analytics

and correlation analysis

  • Narrative-led and executive-ready workforce

insights

  • Operational workforce planning and organisational

change analysis

  • Interoperability with SAP SuccessFactors,

OrgVue, and adjacent enterprise platforms

  • Cross-domain workforce insight spanning HR,

skills, learning, planning, and operational data

  • Reduced dependency on engineering and centraal

analytics teams through intuitive self-service and

AI-enabled insight capability

Whilst strategic workforce planning remains

delivered through an existing supplier (Orgvue), the

solution must integrate effectively with workforce

planning processes and support operational

forecasting, workforce modelling, and insight

generation aligned to broader business priorities.

AI governance is considered a core requirement

and must be supported through transparent

controls, monitoring, explainability, and operational

governance processes.

Functional Scope

The following product capability areas will be

assessed

  1. Workforce Data Model & Governance

The platform must provide a governed workforce

data model supporting accurate historical workforce

analytics, effective-dated data management, cross

organisational workforce modelling, metric

governance, and transparent data lineage to ensure

workforce insight remains consistent, auditable, and

reliable as organisational structures and data

sources evolve.

  1. Advanced Analytics & AI CapabilityThe platform must provide advanced analytics and

AI-enabled workforce insight capability supporting

predictive modelling, correlation analysis, scenario

simulation, and workforce risk analysis. AI

capabilities must include appropriate governance,

explainability, bias monitoring, model lifecycle

management, and operational controls to ensure

responsible and sustainable use of predictive

analytics.

  1. Interoperability & Multi-System Capability

The platform must integrate effectively within

National Grid's broader technology ecosystem,

including SAP SuccessFactors and adjacent

workforce systems. The solution must support

multi-system workforce data integration,

interoperability across HR, skills, learning, planning,

and operational platforms, and secure API-based

data exchange to enable consistent and connected

workforce insight.

  1. Core Reporting Foundation

The platform must provide a reliable foundation for

workforce reporting and operational analytics,

including interactive dashboards, flexible filtering

and drill-down capability, automated report

distribution, and controlled data sharing to support

consistent operational workforce insight.

  1. Insight Experience & Narrative Layer

The platform must support generation of meaningful

workforce insight through guided analytics,

narrative explanations, root-cause exploration, and

intuitive visualisation, enabling HR and business

users to move beyond static reporting to actionable

and decision-oriented workforce insight.

  1. Operating Model Sustainability & BAU Support

The platform must support a sustainable and low

complexity operating model with minimal

dependency on specialist engineering resources.

The solution must enable efficient administration,

flexible configuration, controlled upgrade

management, responsive vendor support, andeffective knowledge transfer to support long-term

operational sustainability and maintainability.

Project Deployment scope

National Grid intends to implement a SaaS-based

workforce analytics platform that delivers improved

workforce insight, advanced analytics capability,

narrative-led insight, and reduced engineering

dependency beyond the current PeopleDataHub

reporting model.

The initial deployment phase is expected to

establish:

  • Core SAP SuccessFactors integrations and

workforce data model

  • Security, governance, and administration

processes

  • Workforce analytics capability broadly aligned to

current reporting coverage

  • Closure of key workforce, skills, and learning

analytics gaps

  • Early adoption of advanced analytics, AI-enabled

insight, and narrative capabilities

  • Transition of HR analytics users to the new

platform

The platform should support progressive integration

of additional workforce and operational data

sources, including ServiceNow, Qualtrics, and

learning platforms.

Subsequent phases are expected to expand

analytics coverage, predictive and scenario

modelling capability, bespoke National Grid

analytics, and broader business adoption

  • How the procedure runs: Supplier Registration and Access Suppliers wishing to participate in this tender opportunity must be registered on the SAP Ariba platform. To express interest and gain access, suppliers are required to complete the accompanying form titled "EOI & Ariba Registration." Registration Deadline: 11 June 2026, 12:00 BST Only suppliers who successfully complete the registration process by this deadline will be granted access to the procurement event. Suppliers who responded to the Planned Procurement Notice by 31 May 2026 will automatically receive access to the tender at the time this Tender Notice is issued. Self-Assessment Questionnaire To support transparency and enable informed decision-making, the Self-Assessment Questionnaire (SAQ) is being issued alongside this Notice. Suppliers are strongly encouraged to review the SAQ requirements carefully and assess their ability to meet the mandatory criteria before submitting a response. Participation in prior market engagement is not a prerequisite and does not confer any advantage or disadvantage. All suppliers will be treated equally in accordance with the Procurement Act 2023. Procurement Structure The procurement process will consist of two stages: Stage A - Initial Assessment (Self-Assessment Questionnaire) As part of the Request for Proposal (RFP), suppliers will be required to complete a Self-Assessment Questionnaire comprising 23 questions, designed to assess mandatory capability and eligibility criteria. All participating suppliers will receive the full RFP documentation, including the SAQ. Suppliers will be evaluated against predefined assessment criteria. Only those suppliers who demonstrate compliance with all mandatory requirements will progress to the next stage. Stage B - Request for Proposal (Evaluation and Downselection) Suppliers who successfully meet the Stage A requirements will proceed to full evaluation, which will include: Evaluation Components: Quality of written proposal Commercial offer Due diligence requirements Shortlisting: Up to four (4) suppliers will be shortlisted Shortlisted suppliers will be invited to deliver presentations and system demonstrations Suppliers not shortlisted will be notified accordingly Presentations and Demonstrations: Suppliers will be evaluated and ranked based on the published evaluation criteria Negotiation Stage: National Grid may invite at least one (1) and up to two (2) suppliers to enter negotiations The inclusion of a second supplier will be at National Grid's discretion Contract Award: Final negotiations will be conducted to agree contractual and commercial terms Subject to successful agreement, a contract award will be made

CPV: Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1Renewal 2 yrsPublished value£1,250,000
Contract period: 2 Sept 2026 – 1 Sept 2028 (2 yrs) · up to 1 Sept 2030 with extensionsValue: £1,250,000 exc. VAT · £1,250,000 inc. VAT
Delivery: UK
Extensions: The contract shall be extendable for a maximum of 2 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (3)
  • Functional: 60%
  • Technical: 20%
  • Commercia: 20%
Published award criteria (3)
  • Functional: Functional system criteria
  • Technical: Technical criteria includes security provisions and system architecture
  • Commercia: Pricing
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Goods
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
26 May 2026, 11:51 BST
Last source update
8 Jun 2026, 11:58 BST
Award evaluation window
Submission end – 31 Aug 2026
Authority reference
WS5646629656
FTS notice number
2026/S 000-053729
Latest notice
Tender notice (UK4)
Classification (CPV)
Software package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06a31c Find a Tender
Contract terms summary

National Grid has a preference of 42 days for payment of invoices, the process for invoices and payments is undertaken in the Coupa P2P system.

How it runs

Supplier Registration and Access

Suppliers wishing to participate in this tender opportunity must be registered on the SAP Ariba platform.

To express interest and gain access, suppliers are required to complete the accompanying form titled "EOI & Ariba Registration."

Registration Deadline:

11 June 2026, 12:00 BST

Only suppliers who successfully complete the registration process by this deadline will be granted access to the procurement event.

Suppliers who responded to the Planned Procurement Notice by 31 May 2026 will automatically receive access to the tender at the time this Tender Notice is issued.

Self-Assessment Questionnaire

To support transparency and enable informed decision-making, the Self-Assessment Questionnaire (SAQ) is being issued alongside this Notice.

Suppliers are strongly encouraged to review the SAQ requirements carefully and assess their ability to meet the mandatory criteria before submitting a response.

Participation in prior market engagement is not a prerequisite and does not confer any advantage or disadvantage. All suppliers will be treated equally in accordance with the Procurement Act 2023.

Procurement Structure

The procurement process will consist of two stages:

Stage A - Initial Assessment (Self-Assessment Questionnaire)

As part of the Request for Proposal (RFP), suppliers will be required to complete a Self-Assessment Questionnaire comprising 23 questions, designed to assess mandatory capability and eligibility criteria.

All participating suppliers will receive the full RFP documentation, including the SAQ.

Suppliers will be evaluated against predefined assessment criteria.

Only those suppliers who demonstrate compliance with all mandatory requirements will progress to the next stage.

Stage B - Request for Proposal (Evaluation and Downselection)

Suppliers who successfully meet the Stage A requirements will proceed to full evaluation, which will include:

Evaluation Components:

Quality of written proposal

Commercial offer

Due diligence requirements

Shortlisting:

Up to four (4) suppliers will be shortlisted

Shortlisted suppliers will be invited to deliver presentations and system demonstrations

Suppliers not shortlisted will be notified accordingly

Presentations and Demonstrations:

Suppliers will be evaluated and ranked based on the published evaluation criteria

Negotiation Stage:

National Grid may invite at least one (1) and up to two (2) suppliers to enter negotiations

The inclusion of a second supplier will be at National Grid's discretion

Contract Award:

Final negotiations will be conducted to agree contractual and commercial terms

Subject to successful agreement, a contract award will be made

How it was run

Official notice
Requests to participate (first stage)
11 Jun 2026, 12:00 BST
Submission deadline
29 Jun 2026, 10:00 BST
Clarification deadline
11 Jun 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.ariba.com ↗ - National Grid

Timeline

26 May 2026 → 2 Sept 2026 · 8 dates
  1. Planning notice published154 days ago
    26 May 2026, 11:51 BST
  2. Next notice expected146 days ago
    3 Jun 2026, 23:59 BST
  3. Tender notice published141 days ago
    8 Jun 2026, 11:58 BST
  4. Clarification questions by138 days ago
    11 Jun 2026, 12:00 BST
  5. Expressions of interest by138 days ago
    11 Jun 2026, 12:00 BST
  6. Submission deadline120 days ago
    29 Jun 2026, 10:00 BST
  7. Award decision expected by57 days ago
    31 Aug 2026, 23:59 BST
  8. Contract starts56 days ago
    2 Sept 2026, 00:00 BST

Notice history

6 events · 3 releases on Find a Tender · since 26 May 2026
  1. Planned procurement notice published
    26 May 2026, 11:51 BST
    UK3
  2. Planned procurement notice published
    26 May 2026, 14:41 BST
    UK3
  3. Tender notice published
    8 Jun 2026, 11:58 BST
    UK4
  4. Published value updated
    8 Jun 2026, 11:58 BST
  5. Status changed to active
    8 Jun 2026, 11:58 BST
  6. Procurement method changed
    8 Jun 2026, 11:58 BST
Published amendments (1)

Scope updated

Contracting authority & participating public bodies

NATIONAL GRID UK LIMITED

Contracting authorityPrivate utility GB-COH: 04508773 · GB-PPON: PGTR-4481-CJPQ 1-3 Strand, London, London, WC2N 5EHContact name, email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsXLSX
  • Bidding documents and specificationstenderBidding documents and specificationsAccess: Suppliers will be provided with access to the RFP via the National Grid Ariba procurement platform. All suppliers wishing to participate are required to complete the Ariba onboarding form. Where a supplier already has an existing Ariba account, access to the procurement event will be granted to that account. Where a supplier does not have an existing Ariba account, a new account will be created upon submission of the onboarding form, after which access to the procurement event will be provided.
  • Bidding documents and specifications tenderBidding documents and specificationsXLSX
  • Bidding documents and specifications tenderBidding documents and specificationsXLSX
  • Bidding documents and specifications tenderBidding documents and specificationsPDF

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender
  • Planned procurement notice planningPlanned procurement noticeUK3Planned procurement notice on Find a Tender