Find a TenderAwarded
Published 31 Aug 2023, 16:02 BST

Official UK procurement notice

Home Support Principal Provider for East/NN4 Primary Care Networks

Official notice

Authority: Norfolk County Council (Local council)

2 lotsServicesOpen procedureSME suitableMax 2 lots to bidMax 1 lot per supplier
Published estimate£50,435,000total for 2 lots
Submissions closed 2 Oct 2023awarded 30 Nov 2023
Awarded to One to One Homecare Agency Limited, Hales Group Ltd2 awards

What is being bought2 lots · detail below

Published requirement description

The Council has appointed 2 principal providers to deliver home support services in NN4 Primary Care Network and Gorleston Primary Care Network. The principal providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of framework providers, whose appointment is subject to a separate procurement.This procurement was split into 2 lots, which cover:

  • Gorleston
  • NN4

CPV: Health and social work services · Health services · Miscellaneous health services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£50,435,320 together) · a supplier may bid for at most 2 and win at most 1 of them · same evaluation weights on every lot
Lot #1Gorleston PCNAwardedPublished value£28,787,720

The appointment of a principal provider to deliver 70% of the total hours available in the Gorleston PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value is an estimate for the whole life of the contract which is 10 years. The value of this contract will fluctuate depending on the hours required in the PCN area.

Delivery: East of England · Gorleston
Variant bids: not allowed
Lot #2NN4 PCNAwardedPublished value£21,647,600

The appointment of a principal provider to deliver 70% of the total hours available in the NN4 PCN. Please note that the estimate value is excluding VAT and any price increases that maybe agreed during the life of the contract. The value of this contract will fluctuate depending on the hours required in the PCN area. The estimate value included is for the whole term of the contract which is 10 years.

Delivery: East of England · NN4
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Price: 25%Environmental: 75%
Published sub-criteria (2)
  • price: 25%
  • Workforce, Resilience, Carbon , Collaboration, Service Development, Implementation, Quality Assurance, Challenges, Interview: 75%
Published award criteria (2)
  • Workforce, Resilience, Carbon , Collaboration, Service Development, Implementation, Quality Assurance, Challenges, Interview: 75%
  • Price: 25%
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
31 Aug 2023, 16:02 BST
Last source update
4 Dec 2023, 12:11 GMT
Award evaluation window
2 Oct 2023 – …
Authority reference
NCCT42687
FTS notice number
2023/S 000-035632
Classification (CPV)
Health and social work servicesHealth servicesMiscellaneous health services
Delivery area
East of England (UKH15)
Official registry OCID
ocds-h6vhtk-03f896 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

Publisher note: Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
2 Oct 2023, 14:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
2 Oct 2023, 14:05 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

2 Oct 2023 → 4 Dec 2023 · 3 dates
  1. Submission deadline
    2 Oct 2023, 14:00 BST
  2. Bids opened
    2 Oct 2023, 14:05 BST
  3. Notice published
    4 Dec 2023, 12:11 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    4 Dec 2023, 12:11 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £98,3542 contracts exc. VAT
Bids received 106 from SMEs
Contracts signed 2latest 30 Nov 2023
Awarded toValueDateStatus
Lot 1 · Gorleston PCN1 award
One to One Homecare Agency LimitedSME£54,168 †—Awarded
Lot 2 · NN4 PCN1 award
Hales Group Ltd£44,186 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Gorleston PCN6bids · 6 electronic3——
2 · NN4 PCN4bids · 4 electronic3——

Contracting authority & participating public bodies

Norfolk County Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email Published organisation website ↗

Dispute resolution & review bodies

  • Norfolk County Council (nplaw)Review body NorwichContact email

Bidders & participating suppliers

2 commercial parties on the notice
  • Hales Group LtdAwarded supplier3756814 10 Flag Business Exchange, Vicarage Farm Road, Peterborough, PE15 5TX, Peterborough, East of England, PE15 5TX
  • One to One Homecare Agency LimitedAwarded supplier04260465 Excelsior House, 9 Quay View Business Park, Barnards Way, NR32 2HD, Lowestoft, East of England, NR32 2HD

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria